Although I expected an old, run down, not updated or maintained property, it exceeded (negatively) my expectations. Maid service was inconsistent, wifi in the main resort unreliable, the front desk not helpful, the guest laundry "closed for renovation", Don the Beachcomber not open, the Barefoot Bar not open, etc. In short the Royal Lahaina Resort (of which the Kaanapali is a part) looked like they were cutting every corner possible. There must be at least a thousand better places on Maui to stay. Oh, and as for their Luau, very tacky!
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- Also Known As:
- Kaanapali Ocean Hotel Lahaina
- Kaanapali Ocean Lahaina
- Kaanapali Ocean Inn Maui/Lahaina