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View from Lanai
Brand New Pool Area
Come enjoy the brand new pool and lounge area!!!
Welcome to Kaanapali Shores
Garden area with Beautiful Waterfall
Tennis Court with West Maui Mountains in background
Fun in the sun on Kaanaplai beach!
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Lahaina, Maui, Hawaii

Reviews from our community

Poor - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
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English first
Jeff B
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Needs work”
Reviewed 22 November 2017 for a stay in November 2017
1
person found this review helpful

I try to not give negative reviews, however from our first impression to our last this place needs a lot of work. Upon arriving the first thing we noticed was the living/dining room carpet had an old look to it, was stained and felt greasy and dirty with bare feet. The kitchen appears to have newer cabinets and the counter top is a nice granite. However these are the only positive features with this unit. Common practice is that rentals with a kitchen be stocked with the basics. While cooking dinner the 1st night, we found a pepper shaker.... only no salt. The ice cube trays are damaged and hard to remove the ice- need replacement. The bedroom is sparsely furnished with a bed, nightstands and a dresser; no television however. The next morning I woke up and when I went to make coffee, I discovered that we were not the only guests. Cockroaches were all over the kitchen floor, counter and in the drawers. I wadded up some paper towels and smashed as many as I could, hoping to avoid having my wife wake up to this scene. Unfortunately, she did see some of the roaches. We attempted to contact Epic Realty but were connected to their voice mailbox which, unfortunately, was full. We talked to the front desk and were informed that the owners were responsible for the roach problems. We finally talked to them the following day and informed them of the pest problem and the carpet issue while also telling them this unit should not have been rented out if it was not ready for guests and this condition was completely unexceptable. We also stated that we would be going out and would be leaving our things there. When we returned it appeared that an exterminator had visited as there were now dead roaches in the kitchen and dining rooms. The carpet was still nasty however.
The description of this rental claims a garden view. Kind of a stretch though. The view is onto the back parking lot which has a 20' wide storm drain canal running the full length. The edge of the parking lot does have a few trees and plants, though calling it a garden view is completely misleading.
Kaanapali is a great location to visit. There are lots of great restaurants and a variety of beaches, both for swimming and for snorkeling. The Kaanapali Shores is a very nice place, however I would never consider staying in this unit again until the carpet is either replaced with laminate flooring or new carpet. This is 2017; put a television in the bedroom. Finish the trim around the kitchen cabinets and property stock the basics in the kitchen-salt & pepper, ice trays and a coffee grinder. Hopefully this will be taken as constructive criticism and these issues dealt with.

Your age range 50-64
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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