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“Kitchen and washer/dryer help but noisy room” 4 of 5 bubbles
Review of Aston Kaanapali Shores

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Aston Kaanapali Shores
Ranked #14 of 31 Hotels in Lahaina
Certificate of Excellence
Corona, CA
Level Contributor
104 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Kitchen and washer/dryer help but noisy room”
4 of 5 bubbles Reviewed 14 May 2014

We had a nice room but it was far from the elevator. The room was VERY noisy with traffic in the parking lot in the AM. They need to invest in double pane windows in the bedroom. It sounded like the windows were open. Like having the separate bedroom to give kids some space. Nice overlook of the koi gardens from our room and a partial ocean view.

We try and stay in condos for the kitchen. Saves a ton of money on meals. Don't go to the shop across the street. Hit up Costco or Safeway. WAAAAY cheaper.

Love having a washer/dryer. They only five you soap for 1 load but was easy to get more from housekeeping staff. It is so nice not coming home to 5 loads of laundry. Plus you can pack half and not have to check in a bag.

Swimming is better next door ... Go to KBC for better beach. In from of this one is coral.

Go online for all event tickets (luau, helicopter). There are places in Lanai that are much cheaper than buying through the resort. And they work deals.

Room Tip: Not facing a parking lot is recommended. NOISY.
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  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank cvictoriac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,441 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (622)
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English first
Wayne, New Jersey
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 13 May 2014 via mobile

the building looks beautiful and well maintained but there's a lot of maintenance issues inside especially the bathrooms, very old fixtures, plumbing is not efficient. in the bedrooms the carpet looked worn and dirty. parking was a challenge since i was driving a large SUV . the spaces were tight and it felt like i would hit the roof if my speed was more than 5 mph.

Stayed January 2014
Helpful?
Thank pippinllanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 9 May 2014

We stayed at Aston Kaanapali Shores for 4 nights and it was perfect for what we wanted beautiful tropical gardens nice clean room with a comfy bed and plenty of space and not too crowded,

We stayed in a studio with kitchen and it was great as there is a store across the road which is easy and convenient and saves us eating out for all our meals

The restaurant in the hotel was great and good meals,it was perfect to sit down and watch the sunset and drink pina colads,We were also happy we choose to book all our activities when we arrived in Maui as the activity's desk were very helpful and we ended up saving some $

Both pools were great and not too crowed the hotel has lots of options and there is a great beach only 10mins walk away and whalers village was only a 5min taxi ride or 30min walk if your up for it.

We will defiantly be coming back to stay and hope to see more of the island and spend some more time here and relaxing. Mahalo to Aston Kaanapali hotel and staff for a wonderful stay

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Niina E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakley, California
Level Contributor
168 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 8 May 2014

We've stayed at this condo complex previously, and found it just as pleasant this time. There was adequate kitchen equipment, coffee was provided daily, and the suite was nicely furnished. Perhaps the major downside of this location is that there's more wind than closer to Lahaina, and accordingly the water is considerably more choppy. We found the snorkeling not bad off hotel beach (go up the beach toward Lahaina a few hundred yards and follow the line of three red buoys out to the reef). That said, this Aston is considerably less expensive than other nearby places and we'll almost certainly be back.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
2 Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
84 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 8 May 2014

If you are sensitive to (or just don't like) cigarette smoke I recommend a propery that cares about your welfare. Aston Ka'anapali Shores has a smoking problem that they need to address aggressively..

A recent Hawaii state law prohibits smoking in public areas and hotel balconies. Upon check-in I signed an agreement that I will not smoke in the room, hallways, or on my balcony. The fine is $450. However, as with many laws, this is difficult to enforce and balcony smokers were everywhere. During my recent 6 day stay at Kaanapli Shores, I had the displeasure of breathing second hand smoke, on my balcony, at least twice a day. I'd come to Hawaii to enjoy paradise, the scented air, the scenery, the ocean. When a person on a nearby balcony lit up - I had to move inside to escape the smell; so much for my enjoyment of the property. We contacted the hotel desk MANY times during our stay and I believe they were able to discourage one room from lighting up. However, later that day as I sat in the pool, a woman was hangoing over her balcony (in plain sight) , cigarette in hand, puffing away. If the smokers will not honor the rules the hotel needs to be more vigilant.

Room Tip: Ocean view does not mean ocean front. Our room was at the very back of the property and my view of...
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  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank wtutz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2BFair, Manager at Aston Kaanapali Shores, responded to this review, 9 May 2014
We thank this guest for sharing his thoughts regarding smoking at the resort. Unfortunately not everyone is as considerate as they should be relative to observing the smoking ban. Those that choose to disregard the ban are subject to a hefty fine, which is enforced to the degree possible. This is an issue in every resort and is not specific to Kaanapali Shores. This is not typically an issue, as the resort does provide "smoking areas" at the perimeter of the property for our guests who still smoke. Most utilize these areas and do not smoke within rooms. We're sorry that these guests ended up with inconsiderate people around them and hope that they were otherwise able to enjoy their Maui experience. Mahalo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tacoma, WA
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 6 May 2014

Nice place and a good location. Resort fees were charged per day and were additional cost for and average room. Over all pretty good but the sofa bed was clean enough but was broken down and looked like a dumpster recovery. Needs replacing.

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Robfly777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2BFair, Manager at Aston Kaanapali Shores, responded to this review, 7 May 2014
Aloha! We were very pleased to read of your general satisfaction with and enjoyment of our resort. We also appreciate you sharing your comment about the sofa bed. All sofas will be replaced this summer as we continue our program to update and upgrade our interior furnishings on a regular basis to ensure a clean and comfortable experience for our guests. Mahalo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lansing Michigan
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 1 May 2014

Just spent a week here and found the place to be a bit dated and worn. The beach was almost non existent due to the tides. Many of the units are owned by individuals and these are particularly in need of a renovation. Need painting and total revamp. Had holes in my bathroom ceiling that was a plastic drop ceiling with dead bugs laying on them.

Room Tip: Find another place to stay
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  • Stayed April 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Carol L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2BFair, Manager at Aston Kaanapali Shores, responded to this review, 7 May 2014
As is true with most condominium resorts in Hawaii, while most units are a part of an organized rental program featuring quality standards supported by daily on-site cleaning and maintenance services, some units are marketed by individuals on their own. In the case of individually marketed units, some take great pride in their units and keep them clean and contemporary, but there are also those that do not. We're sorry if you experienced one of the latter and want to assure you and all readers that your experience was not representative of the resort's condition overall. Also, the on-site service team are known for their smiles and spirit of aloha when it comes to servicing customers and guests. However, they are in place to service the organized rental program at the resort and do not provide services for individually managed/marketed units. Unfortunately at times folks who have rented via individual owners perceive them as being unhelpful because they are not able to service the unit the guest is in. Usually just a misunderstanding... Mahalo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aston Kaanapali Shores

Property: Aston Kaanapali Shores
Address: 3445 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-9414
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Lahaina
#11 Family Hotel in Lahaina
#13 On the Beach Hotel in Lahaina
#14 Romantic Hotel in Lahaina
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Aston Kaanapali Shores 3.5*
Number of rooms: 463
Official Description (provided by the hotel):
Located beachfront on Kaanapali Beach, this magnificent condominium resort combines spacious, well-appointed suites with hotel-caliber services. Enjoy the beauty of expanse ocean views and direct access to the beach. Amenities include complete kitchens, WiFi, onsite cultural programs, an activities desk for off-site arrangements, and a year-round kids program, Camp Kaanapali. This self-contained property boasts 2 swimming pools, a beachfront restaurant and bar, fitness center and spa featuring an indoor/outdoor massage service. All of these great amenities and services combined with an exceptional guest service staff make for an unforgettable vacation and the experience of true Aloha Spirit. ... more   less 
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Also Known As:
Aston Hotel Lahaina
Aston Hotel Kaanapali Shores
Kaanapali Shores Maui
Aston Kaanapali Shores Condos
Maui Aston Kaanapali Shores Condominiums
Maui Resortquest Kaanapali Shores
Kaanapali Shores Hotel
Resortquest Kaanapali Shores Maui
Kaanapali Shores Resort
Aston Kaanapali Shores Maui/Lahaina

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