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“The rooms need updates, badly.”

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Aston Kaanapali Shores
Ranked #15 of 32 Hotels in Lahaina
Certificate of Excellence
Rochester, MN
1 review
“The rooms need updates, badly.”
Reviewed 15 May 2009

The grounds for the hotel were beautiful. The landscaping and the access to the beach were very nice. When we first saw the hotel we thought wow this is great. But then we got to our rooms. All three rooms were the same. The doors had a gap underneath the door about 2 inches. Light bulbs were out, the base boards were cracked and coming away from the walls. All the rooms needed updating badly. We tried to get our rooms changed so we could have updated rooms but were told we could not have our rooms together if we moved. We had a great time in Maui but we were really dissapointed in the rooms. Our room evidently had not been opened up in some time as it was very stale smelling.
THe next time we visit Maui we will stay in another hotel. The out ward appearance was terrific.

  • Stayed May 2009, travelled with family
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Helpful?
Thank blecrone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2BFair, Management at Aston Kaanapali Shores, responded to this review, 19 May 2009
As is evidenced by the many, many very positive reviews on the site, clearly the renovations to our resort suites that have been completed continue to meet or exceed the expectations of the vast majority of our guests. We will be looking into the specifics associated with this particular guest's accommodations, but want to assure visitors that their experience is not at all typical of what one might expect at our beautiful resort (again as evidenced by most other reviews).

Mahalo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (645)
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honolulu
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2009

The room was very clean.
Our main reason we stayed in Maui was to play golf, and so it was very useful for us that the hotel was located within a few minutes from everything. I enjoyed having a kitchen in the room; it made our trip easier.

  • Stayed May 2009, travelled with family
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Helpful?
1 Thank tvitvi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kailua
1 review
Reviewed 14 May 2009

Ranks up there with Regency in Chiang Mai. We have been inspired to remodel our condo after staying 3 nights in a fabulous luxurious 2 bedroom condo at Aston.

  • Stayed May 2009, travelled on business
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Helpful?
Thank 808golfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, CA
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 May 2009

My 2 girlfriends and I stayed for a 4 day weekend at the Kaanapali Shores. We asked for an upgraded ocean view room and that is exactly what we got with room 704. For the 3 of us, the 2 bedroom condo was perfect. We had 2 bathrooms to share which is a must with 3 women. The kitchen was upgraded with granite counters and we stopped at Costco on the way to stock up on the basics. The living room was perfect to hang out and lounge in and the washer and dryer was a plus. There are 2 pools at the complex. I preferred the garden pool as it was less crowded and more quiet, although most of the babies and young children come to this pool. The proximity of the market and shops across the street was super convenient. We discovered the bus to Whaler's village our last night which is also an affordable way to get around. You can also get a bus from Whaler's Village to Lahaina - they stop running at 8:45 p.m. so if you stay out later you'll have to cab back.
I would definitely recommend staying here if you are looking for a mellow, no frills stay. The rooms are spacious and amenities are conveniently close. A lot of families with children stay here so if you are not wanting that scene you will probably not like it here.

  • Stayed April 2009, travelled with friends
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Helpful?
1 Thank LAanna13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hawaii
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2009

The stay at the Kaanapali Shores made our family vacation made more speical than we planned!
Since we had a 6 month old baby, we wanted to make sure that our stay, especially with baby, is comfortable.
The room was generously spacious and clean. Because room has kitchen and all the utensil we needed, it was so much easier to prepare the baby food.This was the main reason we didn't want to go to a hotel, but decided to stay at a condo.
Also, the housekeeping staff was very friendly and their timely response to our request impressed us. Their service level was 5 star hotel level!
Although the weather was too cold for us to go into the water, because of the ocean front location, we could enjoy the ocean view and beautiful Maui.
Overall it was a perfact stay for adults and babies.

  • Stayed February 2009, travelled with family
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Helpful?
1 Thank rainbow1004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kihei, Hawaii
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2009

This hotel has proven to be an excellent "getaway from it all". The room was spacious, clean and quiet with all the amenities of being at home. This hotel is not only located on a fabulous white sand beach, but it's also close to nightlife, shopping and dining. Highly recommended.

  • Stayed April 2009, travelled with friends
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Helpful?
1 Thank ReneBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
portland,or
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 April 2009

i had a person i work with recommond kaanapali shores hotel and i stayed a week on spring break with my wife and daughter and her boy friend in a 2 bdrm 2 bath.
i felt like i was at a 4star hotel in Paradise.
the staff and facilities were excellent and i can't wait to go back again. of course Maui was fantastic also.
strongly suggest the Merriman Restaurant in Kapalua

  • Stayed April 2009, travelled with family
    • Value
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Helpful?
1 Thank lcbPortland_or
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aston Kaanapali Shores

Property: Aston Kaanapali Shores
Address: 3445 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-9414
Phone Number:
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Lahaina
#11 Family Hotel in Lahaina
#14 On the Beach Hotel in Lahaina
#14 Romantic Hotel in Lahaina
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Aston Kaanapali Shores 3*
Number of rooms: 463
Official Description (provided by the hotel):
Located beachfront on Kaanapali Beach, this magnificent condominium resort combines spacious, well-appointed suites with hotel-caliber services. Enjoy the beauty of expanse ocean views and direct access to the beach. Amenities include complete kitchens, WiFi, onsite cultural programs, an activities desk for off-site arrangements, and a year-round kids program, Camp Kaanapali. This self-contained property boasts 2 swimming pools, a beachfront restaurant and bar, fitness center and spa featuring an indoor/outdoor massage service. All of these great amenities and services combined with an exceptional guest service staff make for an unforgettable vacation and the experience of true Aloha Spirit. ... more   less 
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Also Known As:
Aston Hotel Lahaina
Aston Hotel Kaanapali Shores
Kaanapali Shores Maui
Maui Aston Kaanapali Shores Condominiums
Aston Kaanapali Shores Condos
Maui Resortquest Kaanapali Shores
Kaanapali Shores Hotel
Resortquest Kaanapali Shores Maui
Kaanapali Shores Resort
Aston Kaanapali Shores Maui/Lahaina

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