This "condotel" is the worst place I've ever stayed on Maui! They adverstised this terrific beach and water activities. The brochure was really slick and was FALSE advertising. When we arrived, we found the beach was completely gone! In order to find a beach we had to drive to Kannapali. It was our honeymoon and as soon as my wife saw the "view" and "beach," she wanted to find another hotel!
Management was extremely arrogant and refused to refund any of our money if we checked out. We made a BIG MISTAKE by paying for the place in advance through our travel agent. So, we were stuck in this dump for a week. I guess "rooms" are different depending on whom owns the place, but our room stank from the smokers. We complained about this to no avail. The owner's closet was unlocked and we could have walked off with a bunch of valuable stuff. Instead, we told the manager to come and lock the closet. He was rude in being put off to do even that!
We wish we had read TRIP ADVISOR and stayed at a much higher rated place. This lousy place should be #36 instead of #26! AVOID IT!
- Official Description (provided by the hotel):
- A garden paradise on "The Magic Isle." This picturesque oceanfront resort is nestled amid 13 acres of lush tropical landscaping and expansive lawns bordered by flower-lined paths. The resort offers a variety of on-site amenities and activities - with restaurants, galleries and shops of Lahaina and Kaanapali Beach just moments away. Facilities Use and Cleaning Fee: A daily facilities use fee and a one-time housekeeping fee $89 (plus tax) will apply. Daily housekeeping is available for an additional fee. ... more less
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- Also Known As:
- Aston At Papakea Hotel Lahaina
- Resortquest Papakea Resort
- Papakea Resort Maui
- Papakea Maui
- Aston At Papakea Resort Maui/Lahaina