I booked a "ocean front room" about 9 months in advance of my trip to Maui. This was to be a special occasion trip and we wanted to see the whales from our room.
Upon arrival we were told that they were overbooked and could not accomidate our reservation. so we were put into a "ocean view room".
After a little complaining to the manager the next morning, we were given a hefty discount on the room, and one night was thrown in free.
Other than the room mix up this is a great resort.
Great ocean views, and we did stil get to see the whales right from our room, and from the shore.
All in all we will not hesitate to go back to the Papakea again, but next time I am calling them to make sure I get the room I reserve!More