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Marriott's Maui Ocean Club - Lahaina & Napili Towers
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Reviews (2,039)
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All reviewslanai towermarriott vacation clubmarriott ownerscommunal kitchentime sharemarriott pointsfull kitchenpirate shipmain poolwhalers villageparking structurepool barbeach walktimeshare propertysmall fridgehula grillbedroom suite
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Reviewed 28 May 2014 via mobile

We loved having a separate bedroom with its own balcony. It made us feel like we were at home with all of the extra room. The all-you-can-eat crab dinner at Longboards was such a treat. The beach was beautiful and the multiple pools were a lot of fun. Parking was kind of a pain and don't expect hotel-like service. This property offers a great value!

  • Stayed: April 2014
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1  Thank mattandguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Maui Ocean Club - Lahaina & Napili Towers, responded to this reviewResponded 23 June 2014

Thank you for your five-star review of Marriott's Maui Ocean Club! Our team is thrilled you enjoyed your family vacation while staying with us in Hawaii. We hope you will return soon and thank you again for your review!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Overall this resort is great. The service is amazing and workers are very friendly. Rooms are pretty decent. We stayed in 6206-5, a 3 bedroom. The windows were opened and weren't able to shut so we called maintenance which was helpful and even changed a broken lift bulb.I felt the rooms were lacking light. Once the sun goes down it gets really dark and the lamps provided only provide a small amount of light. The gift shop isn't very helpful for food items like bread. It's a gift shop. If there are going to be villas, then they should really put in a small marketplace that carries a small amount of food if needed. Lots of older couples and couples with younger kids staying here. The BBQ dinner they do down by the pool, Starbucks, and beach walk, is really good. We didn't make reservations so we couldn't get the rib dinner. Instead we got the chicken, which was Really good. The pools are ok. There's a lot bushes near the pools so in result, leaves and plumerias are in the pool. This timeshare location is ok compared to the Westin Villas down the way. Location is far better here. But over there at the Westin it is really quiet and relaxing. Just depends where you want to go. The kitchens are really helpful to have so you can make meals instead of going out all the time.

Stayed: May 2014, travelled with family
Thank Paige F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Maui Ocean Club - Lahaina & Napili Towers, responded to this reviewResponded 23 June 2014

Thank you for your TripAdvisor review, Paige! We are glad to hear you had an overall great vacation and enjoyed the service provided by our associates. Your feedback on your time with us is appreciated and we will share your comments with the appropriate managers. We hope you will return again to Marriott's Maui Ocean Club and thank you again for your review!

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Reviewed 27 May 2014

We are Marriott vacation club owners but traded through Interval to get Maui. The hotel is beautiful and the room we had was nice ( we did not get one of the rooms for owners with a kitchen and laundry like we are use to) but since it was just my husband and I it was fine. The pool is great and the beach location is awesome. It is nice to run on the boardwalk or the beach or use the gym. We walked down the boardwalk and attended morning services on Sunday. We also fished and took surf lessons and a snorkle cruise and the Sheraton Luau. We were able to walk to all of these from the hotel. We also rented equipment at The Snorkle Store and snorkled on our own. I will post individual reviews on some of the places we ate. Parking is okay if you dont mind walking ;) All but one staff was happy and fun. We may return for whale season but heard May is the slow month.

  • Stayed: May 2014, travelled as a couple
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Thank mimaalonzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Maui Ocean Club - Lahaina & Napili Towers, responded to this reviewResponded 5 June 2014

Aloha and thank you for your review of Marriott's Maui Ocean Club! We appreciate your review and hope you will return on your next trip to Hawaii!

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Reviewed 26 May 2014

You can't go wrong wherever you stay on this property. Everything thing is conviently located! $2. Shuttle to Lahaina town. No car needed! Shopping, food, activities at your feet. Must stay at Napili or Lahaina Towers for the best vacation yet!

Room Tip: Great trip. Stayed in Napali Towers this year. Ocean front. Wonderderful! We are owners there and look forward every to our trip every year.
  • Stayed: May 2014, travelled as a couple
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Thank 922Donnac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Maui Ocean Club - Lahaina & Napili Towers, responded to this reviewResponded 5 June 2014

It is great to hear Marriott's Maui Ocean Club is your little slice of paradise! Thank you for your five-star review and we look forward to welcoming you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014

Our family stayed here for 8 nights this past April, 2014 for our 20th wedding anniversary.
We are Marriott vacation club owners and, a year in advance, arranged for an Oceanfront condo in the Napili or Lahaina Towers. Before our arrival, and based on other trip advisor reviews, I requested the Napili Tower due to the construction going on next door at the Hyatt. I became nervous when we checked in and were assigned the Lahaina Tower. My mind was quickly put at ease when we walked into the condo and saw the amazing oceanfront view. And only once did we hear any construction going on next door and that was one morning when we were driving out of the parking garage.
Another great thing about the Lahaina Tower - the large parking garage. We never had a problem finding a parking spot and the garage is a short walk to the tower.
After we checked in, we went out to the local Costco and stocked up on food and water for the week. This helped out a lot with quick meals, etc on long tour days.
Front desk staff was friendly and helpful.
Housekeeping and maintenance staff were great. We realized that our oven wasn't working properly the first night. They fixed it the next morning without any problem.
We rented cabanas for two days while we were there. Totally worth it. Staff was awesome. Water, pineapple and cold towels - you can't beat that. And while sitting in the cabana, we watched our son snorkel at the ocean's edge. Paradise! Pool Café food was good. We did not have a chance to eat at Longboards.
Ocean front was worth the extra points/money. We saw a humpback whale off of our balcony!! Bucket list item checked off!
We arranged all of our tours before we left Maryland so we did not use the Guest Services.
Beds were comfortable, condo was clean, furnishings were in good shape - everything we expected from Marriott.
We will be back!

Room Tip: Lahaina Tower - parking is plentiful, views are awesome.
  • Stayed: April 2014, travelled with family
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2  Thank 4Jesters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Maui Ocean Club - Lahaina & Napili Towers, responded to this reviewResponded 5 June 2014

We wish you didn't have to leave either! Thank you for your great TripAdvisor review of Marriott's Maui Ocean Club. We appreciate your kind words and hope you will return soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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