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“Perfect ! Fantastic beach location, great rooms.”

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Napili Surf Beach Resort
Ranked #22 of 32 Hotels in Lahaina
Certificate of Excellence
Napa, CA
1 review
“Perfect ! Fantastic beach location, great rooms.”
Reviewed 2 April 2009

Stayed 4-nights at this wonderful property. The resort is located on a quiet bay with gentle surf perfect for small kids. I stayed in room #109 and it was very well kept, squeeky clean, roomy, nice new appliances in the kitchen. The grounds are relaxing and impeccably maintained. Host Scott U. takes immense pride in the property and it shows in the way he maintains it. On Weds, he hosts a mai tai gathering for all guests. He makes a wonderful mai tai too !! I will defintely return on my next visit and easily reccomend the Napali Surf to all.

  • Stayed March 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RiccardoMora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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347 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Melbourne
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2009

After reading other reviews on Trip Advisor, we decided to choose the Napili Surf for our honeymoon and were not disappointed. The room (204) is well-appointed and the kitchen is very well equipped. Being so close to an uncrowded beach has been a wonderful bonus. We have been able to watch turtles playing in the surf and have sighted several whales from our balcony. The resort offers ample parking which is helpful as a car is definetly required to get around the island.
We have been delighted by the attention to detail shown by the ground staff in keeping the gardens, BBQ's and common areas meticulously manicured and cleaned. We have also been impressed with how all the guests, old and young alike, have respected the quiet times and we have thoroughly enjoyed a peaceful and relaxed honeymoon after all the build up to our wedding.
The only downside is the Resort does not accept credit cards so for international guests that do not have an american cheque book, carrying around that much cash whilst travelling to pay for our stay was uncomfortable.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ebe73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
upstate NY
Level 4 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 31 January 2009

After reading all the other TA reviews on Napili Surf, I was convinced this was the right place to stay for us and we were NOT disappointed! We booked a late January vacation only six weeks prior to departure, checked out their website and started e-mailing them to inquire about availability and rates. They were terrific and always responded within one business day to all of our questions. On their website is a link to “Auntie Lanis Daily Deals”, with sample rates and dates for the different room categories. We called and booked a garden view studio unit for seven nights; two days later we asked to extend the standing reservation one additional night and had no problem doing so.

We sent our initial deposit by check (Napili Surf does NOT accept any credit cards) and were advised we could pay the balance of our charges by cash or check after we arrived. The office is only open Monday through Friday 8 AM to 5 PM HT; however they will make arrangements if you are arriving on a late flight so you can pick up your room keys after hours. We did just that and were pleasantly surprised with the personal touch given (you’ll see what we mean if you choose to stay). The keys are placed in an envelope along with a map of the resort highlighting the location of your room and where to park your vehicle. If you’re renting a car during your stay on Maui, I recommend you take a compact or smaller car since this is an older property with limited, closely spaced diagonal parking in most places.

We arrived just before midnight Hawaii time (5 AM Eastern time, a marathon for us), picked up our keys and made a bee line for our room. It was at the end of the building furthest from the street (Napili Place, a sleepy dead end used by the public for beach access parking) next to the service door that housekeeping uses, which was no problem at all as they were very unobtrusive (thank you, Juanita and company for great friendly service!). No fresh cut pineapple and champagne waiting for us this time but a clean, comfortable, fully furnished unit was all we could ask for and more. My best guess is that the building we stayed in was constructed in the 1970s. Everything was in good working order, clean and paint was recent. Our unit was tastefully decorated with many wooden wall accents and prints. The refrigerator even had two trays of ice cubes ready for us; kitchens had a full set of dishes, cooking utensils, small appliances, dishwasher, in sink disposal and several mismatched containers for food and beverages. Hot water was REALLY hot. Most of the light fixtures have CFL bulbs to save energy; surprisingly our shower head did not seem to have a flow restrictor. Plumbing fixtures in the bathtub were rather dated and there was no tub stopper. Our unit had a fairly new LCD television with DVD player and cable. Free wired high speed internet access from Oceanic Time Warner Cable is there too, and the resort now has free wireless internet access as well.

The next morning we were awakened about 6 AM by noisy birds outside our lanai; the units have no air conditioning or heat and don’t really need either due to the climate... also, the louvered glass panes on both ends mean there’s no way to keep that bird noise out, but then you’re getting the added bonus of being lulled to sleep by the rolling surf just a few yards away. Quiet time at the resort is 10 PM to 8 AM and respected by all guests; you’ll be asked to use your cell phone only from inside your room and not on the lanai. After eight o’clock we went to the office to meet the staff, paid our balance in full and picked up our parking sticker. We took a walk around the grounds and marveled at the level of care this place receives; there is always work being done around here to keep the place neat. Each building also features an outdoor propane fueled grill and herb garden which is shared by all guests; we used the grill one time and it was SPOTLESS but took patience to ignite. Beach access is by two sets of stairs, with the east coast of Molokai just a few miles away in the beautiful view shed. There are on site laundry facilities available to guests in the building below the office 8 AM to 5 PM which consist of two top loading washers and four dryers, all coin operated (free powdered laundry soap is there too).

Another thing that sets a place like Napili Surf apart from conventional hotels is that most guests are here for very long stays, sometimes two months or longer! You’ll get to meet the regulars at two socials scheduled weekly, a Mai Tai reception every Wednesday evening and a coffee social Friday mornings. The guests (mostly elderly couples or widowers, very few children) are friendly too and eager to get to know you as well as share their stories. Once you meet them and understand the big picture, it’s easy to see why so many choose to return to this same place year after year. Repeat guests are given a 10% discount on future stays, which makes a more convincing argument to stop searching for a better place since we doubt we’d find one more appealing. With Lahaina town a few minutes drive away and the Kapalua Resort complex within walking distance, you can’t go wrong with Napili Surf!

  • Liked — friendly staff, location, cleanliness, value
  • Disliked — distance from main airport
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank boomerang86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essen, Belgium
Level 6 Contributor
77 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 16 October 2008

We stayed here for 5 days and really enjoyed everything.

Location : perfect
near to restaurants, not far away from shops ( Lahaina about 15 minutes )

surroundings : perfect
a beautiful beach not too crowded ( just as a postcard from paradise )
a beautiful garden well maintained private and all so quiet

rooms : perfect
very cosy and quiet with a kitchen with everything you need and a very comfortable bed , good bathroom and an everyday cleaning service

We slept like a baby and felt like home what more do you need ?

We would like to thank the general manager,Scott Ullrich, Mahalo for making our first Maui vacation one we will never forget.
We hope to come back soon.

Erwin and Frieda
Belgium/ Europe

  • Liked — everything
  • Disliked — nothing
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank fvandewouwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorset, UK
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 September 2008

We stayed in Maui for 5 nights for our honeymoon having travelled already in Oahu and BIg Island. We were looking for a relaxing, low key experience, minimal driving and quick access to beaches and snorkeling. Napili Surf offered all that and then some. A beautiful romantic location, the condo we had (227) was just amazing. Spacious, lovely furnishings, clean and comfortable - for $118 a night it was a bargain. We even got a bottle of champagne as a gift from the resort! I highly recommend this resort as a honeymoon or destination for couples. Yes the clientelle are older - but thats nice sometimes - you chat, share stories and relax without being self conscious of yourself.
The beach was lovely, strong surf. About 3 minutes walk away is a bay full of wild green turtles, and a 5 minute drive away is Honolua Bay where we snorkeled amongst spinner dolphins.
At home in grey England, we received a lovely postcard from Napili and we just wanted to be back there again. Highly recommend.

  • Liked — Comfortable condo close to a beautiful beach and snorkeling sites
  • Disliked — Nothing to say, loved all of it!
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank glaciergirl75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cantù, Italy
Level 5 Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 14 September 2008

well, it was our second visit at the Napili Surf . What can I say, this time it was even better than the first one we were here three years ago. We got room 210, with an ocean view. It is on the second floor which I do like very much. We were 5 people and had enogh space for everthing. There is a bedroom , antoher room with a king size coach and a queen size coahc. A big kitchen and a nice bathroom. The Napili Surf makes you feel immediatly at home, from the moment you arrive to the moment you have to leave. We arrived after reception hours and found an envelope with the key and instruction and as soon as we got in the apartment there were beautiful flower on the table with a welcome card...those things makes you feel immediatly comfortable. The Napili Bay is just gorgous, never to croudy and just two steps from the apartment. The managment is always very helpful and we only can say thans again to Scott for his kindness.
I like the atmosphere you have at the NApili and would never choose anything else in Maui.
Just hope to be able to go back for the third time as soon as possibile !

  • Liked — makes you feel like home, Location, cleaness, spacious apartment...everthing
  • Disliked — nothing
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Samax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level 5 Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 August 2008

My family & I stayed here for about a week. We had a ocean view condo that was very nice. It was quiet and on the beach. Our place was well equiped and very nicely furnished. They even had a cut pineapple as a welcoming gift ready to eat. If your looking for a great big resort , this is not the place but if you need a laid back place with lots of great atmosphere I would recommend Napili Surf. Our daughters got to snorkel and swim every day and see the turtles up close. The beach was just steps from our condo. Condo does not have AC but we did not need it while we were there.

  • Liked — Location
  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank TexasTxtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Napili Surf Beach Resort

Property: Napili Surf Beach Resort
Address: 50 Napili Pl, Lahaina, Maui, HI 96761-9038
Region: United States > Hawaii > Maui > Lahaina
Amenities:
Beach Kitchenette Swimming Pool
Hotel Style:
#1 Romantic Hotel in Lahaina
#2 Best Value Hotel in Lahaina
#10 Family Hotel in Lahaina
#11 Top resorts Hotel in Lahaina
#20 On the Beach Hotel in Lahaina
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Napili Surf Beach Resort 3*
Number of rooms: 53
Official Description (provided by the hotel):
This quaint beachfront property is right on beautiful Napili Bay, a mere 50 to 150 steps into the amazing clear ocean water. Swimming, snorkeling, sun-bathing and stand up boarding are all available a few feet from your room. We are located along Kapalua and its world-class golf courses, Napili Surf Beach Resort is minutes away from Kaanapali and historic Lahaina Town. Fully-equipped condos offer the amenities and convenience of a resort, including daily housekeeping service and complimentary wireless Internet, with the comfort of your own home. Beautiful oceanfront grounds, two swimming pools, three barbecues, each with its own herb garden. Napili Surf Beach Resort is a non-smoking property. Please note that our rooms do not have air-conditioning. ... more   less 
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Also Known As:
Napili Surf Beach Hotel Lahaina
Napili Surf Beach Lahaina
Napili Surf Beach Resort Maui/Lahaina

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