My partner and I stayed here for a week in July 2014.
The resort is well laid out, it faces Maui's most beautiful beach with great snorkelling (heaps of fish & turtles a short walk along the beach). The pools seem nice, although we preferred to swim in the ocean. We had a basic studio room but it was great and the bed fantastically comfy.
We ate at the resort restaurant three times. Each time the waiters were average, often not uttering a word to us or ignoring us. The food was average also, but to be expected I guess. The bar staff were all very friendly and make a good piña colada.
My only real complaint about the Royal Laihana is the lack of information provided to us upon arrival. We were given a small photocopy of a map and were not told about any of the facilities or the area by checkin staff. There was no hotel book provided in-room by the resort. We had no idea for most of our stay that there's free trolleys in the area, that the resort has a third pool & spa pool, we hand washed our own laundry and dried it in our room as we didn't know how to get it done. We didn't know where the good snorkel spots were, nor that there was a coffee/ice cream shop on site. We didn't know that there is a shopping complex and restaurants a short walk/drive from the resort (Whalers Village).
I queued a few times at reception to ask various questions and asked why no information is provided in-room. Staff explained it's to encourage customer interaction...! We ended up gaining local knowledge from the very helpful guy in the local snorkel hire shop. Overall a slightly frustrating but good stay.
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- Also Known As:
- Royal Lahaina Hotel Lahaina
- Royal Lahaina Resort Maui
- Royal Lahaina Maui
- Royal Hotel Lahaina
- Royal Lahaina Hotel Maui