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“Peaceful, beautiful corner of Maui.”
Review of Hale Ho'omana

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Hale Ho'omana
Ranked #2 of 2 Hotels in Makawao
Reviewed 3 February 2011

Hale Ho'omana is a beautiful spot away from the overcrowded, touristy areas but not far from interesting little shops and good, casual places to eat. Our unit, Haleakala doesn't look like anything special from the outside but the interior is very nicely updated and furnished in a contemporary style with a touch of Hawaii. The kitchen is stocked with all new items and was exceptionally clean. I didn't get the feeling that I needed to wash anything before using them. I was booking at the last minute and seemed to catch them at a busy time. There was a minor glitch with the phone reservation but after that, the staff were all kind, helpful and welcoming. The property is beautiful and the perfect location for a massage treatment.

  • Stayed: January 2011, travelled as a couple
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Thank SuzanneQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 - 30 of 37 reviews

Reviewed 16 December 2010

We cannot say enough amazing things about Hale Hoomana! It is a bit rustic, but in a charming way and you can't beat the price. My kids absolutely LOVED this place...Jeana and Justin told us to make ourselves at home and even gave us a quick tour of the property, taking the time to show the kids where the best fruit was to pick, names of plants, and local stories too. They were so friendly and helpful to recommend good beaches for the kids or kid-friendly restaurants. They know everyone in town, so when we wanted to go paddle-boarding, they hooked us up with somebody for lessons. When we wanted to hear live music, they had a friend playing at one of the restaurant clubs so everywhere we went, we could mention that Jeana sent us and all of a sudden we it was like we were old friends getting special treatment. Each morning, the kids would wake up and run around outside to gather fruit for our breakfast - guavas, bananas, loquats - fascinating. Several mornings, there was yoga offered in a large studio which was so refreshing and fun. I also had the opportunity to get a massage in the spa that was AMAZING!!! It was very peaceful, laid-back and welcoming. If you want to take a step off the beaten path and get the local treatment, this is the place for you. Thanks for a great trip...we will definitely be back!

  • Stayed: November 2010, travelled with family
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1  Thank TravelMomma92130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2010

If your sure about wanting to stay in upcountry out of the way of just about everything, and your sure you want to stay at Hale Ho'omana don't stay in the bamboo cottage. I booked this after calling and asking for another room which was booked, I was told that the bamboo was like it at the same price. She told me the bamboo had just been remolded and was super nice and would work for our small family of 2 adults and a toddler. The other room I looked at was the same price and pretty large with tv, big kitchen area and plenty of room so I was thinking it would be the same. The pictures for the bamboo were not up on the website yet but I was told it had a full kitchenette with microwave. After we booked I asked if they had a crib to use, they did but it was a $15 charge. When we got there we were surprised to find a tiny, shabby "cottage" which was actually an old work shop or small converted garage attached to the owners house. First the bathroom does not have a sink or any counter space. So you have to use the sink in the "kitchen" to brush your teeth. The shower floor was stained and grimy and there were several holes in the walls. The towels were mismatched and had large stains.
The room is so small that there was good 5 inches between the bed and the small crib they charged us to use. The crib was actually a bassinet and when I placed my toddler into it she could easily step out and she was level with the cords from the window blinds.. not safe at all, so we did not use it and got a refund. The kitchette was not really usable either, we only attempted one meal here. No microwave, just a two burner hotplate and a small toaster oven. Cooking utensils were lacking, no measuring cups for liquids and no counter space to put anything or chop anything. The counters were not finished and a grass skirt was hiding some of the raw 2x4's that were holding up the sink. There is no fan in the kitchen or bathroom so it steamed up the whole place when I tried to cook. There is no closet to put anything, no room for a suitcase. No tv since there is no place to put it. If you decide to stay here I would suggest renting out the main house to use, which is very nice. The other "cottages" on the property looked a lot better than the bamboo, and since it was the same price we felt ripped off. But if the service had been good many of the inconveniences could have been over looked. The owners as not really friendly it feels like they are too busy to chat with you or give you any recommendations besides trying to sell you on there own "services" like the massages she gives or the tours they will take you on for a price. Not once were we asked if we had everything we needed or if they could help. They also charged us a $50 cleaning fee. There was a check list of instructions of what was supposed to be done before check out. We had to take out our own trash separate the recycling, clean the bathroom, wipe down all the counters with cleaners (good thing there weren't any) clean and wipe out the mini fridge. So we did all of this and spent a good deal of time getting the place back good as it was. So after all this I was thinking we would get a refund on the cleaning fee since there was nothing left for them to clean. But no, you have to clean it yourself and pay them to clean it.
The location is out of the way to say the least. Getting to Makewao isn't bad but the drive to Hale Ho'omana is up a windy road that takes awhile.

  • Stayed: November 2010, travelled with family
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2  Thank artbyshannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2010

We stayed at Hale Ho'omana in upcountry Maui for two weeks in November and cannot say enough good things about it. Our cabin was very clean, comfortable, supplied with everything we needed to feel and be at home. The peaceful setting is located near hiking, horseback riding, the fabulous Pukalani swim center (two 25 yard pools), and Makawao town stores and restaurants. Beaches are an easy 15 minute drive. The spa and retreat center offers excellent Lomi lomi massages, again reasonably priced, and a variety of workshops (check the website). This is the place to go if you want to avoid the tickytacky condo tourist scene of Kihei and Lahaina or the sterilized, New-York-on-the-beach atmosphere of Wailea.

  • Stayed: November 2010, travelled with friends
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Thank RSBLDR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2010

The management team is very accommodating and responsive, with awesome attitudes. The Aloha spirit is alive and well at Hale Ho'omana. The rooms are all comfortable, neat and clean. The meeting room is very adequate for our group of 45, even for the 65 we had on the 'open' day. We loved being in the country, enjoying the quiet, the nature.

  • Stayed: September 2010
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Thank mauimagical
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2010

As long time residents of Maui, we decided to spend a couple of days up-country in the Makawao area and do some hiking. We were attracted to Hale Ho'omana based on their website description and the numerous reviews that were very positive.
We were very disappointed.
This was a rather warm weekend and were surprised that the room did not have a ceiling fan. There was no AC in the unit to compensate for the lack of a fan. Even with the windows open, air circulation was very limited.
During this weekend, the owners had also decided to host a large party for friends and neighbors in their spacious backyard. This event went well into the evening and was rather noisy, especially with the back and forth passing of several cars on the gravel path just outside our window for several hours. To minimize the noise, we needed to close the windows and endure the still heat of the room.
I wish the owners would have alerted us to the fact that there would be an event that weekend, and that the peace, quiet and "zen-like" atmosphere that is touted on their website might be compromised.
As it turned out, it was just a rather expensive, hot and noisy room that did not even allow for a good nights sleep.

  • Stayed: September 2010, travelled as a couple
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2  Thank westmauialoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kalalala, Owner at Hale Ho'omana, responded to this reviewResponded 30 October 2010

We the owners and the staff at Hale Ho’omana work hard to create a relaxing and serene environment for our guests. We also open our doors to the community for cultural gatherings. This unique blend of community support and visitor accommodations is what many characterize here as that “ohana” feeling. Meaning you are brought in as family along with the community, therefore gaining a better understanding of how people on the islands live. As “ long time residents” one could assume that these visitors were aware of the fact that people are attracted to the upcountry area because of it’s more refreshing, comfortable climate. Where as in Lahaina, very hot and stagnant, accommodations are generally closed structures with air conditioning. Upcountry’s cooler trade winds and higher altitude allow one to open those windows feeling the fresh ocean breeze as it filters through the eucalyptus trees. None of our units have A/C, of this we are very proud. We do however provide fans. Which are rarely needed. We get more compliments for the cool climate at the end of a hot day at the beach, than we do, requests for fans. Maximum and Minimum recorded temperatures for the month of September 2010 were 82f and 64f.
As owner and operator of Hale Ho’omana. I remember this exact day. The only noise this day was a Hawaiian slack key guitarist, and dear friend of ours, playing three sets in our spacious native garden for a cultural gathering. Had these guests taken us up on their invite, they would have found themselves mingling with “real” native Hawaiians, perhaps learning the spirit of aloha. They would have seen the giant arcing rainbow over their cottage. They would have felt the cool mist from which this rainbow was formed. Outside we were all wearing jackets and long sleeves, as there was a persistent mist, and coolness in the air. As the sunset and the golden hue reddened the mist, our guests were delighted to witness the famed Ulalena rain. Ulalena is a legendary red mist, which falls only on the slopes of Pi’iholo, the subject of many mele, hula, and oli. Our gathering started at 1pm and was over by 6:30pm, a predetermined hour.
As professionals in the healing arts we are very familiar with the psychological dynamic of closing oneself off from a new or pleasurable experience, while wanting to protect our status quo. My feeling is, had these guests mentioned to us in our numerous passing that there was discomfort. It would have given us the opportunity to attend to them, let them know there is a fan in their closet, and ultimately attempt to satisfy them. Which is what we strive to do with every guest who comes to our sanctuary. Mahalo.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2010

The beautiful Ohana-'family' energy of Hale Ho'omana was comforting and refreshing.....they truly embody the Hawaiian spirit of Aloha and being pono-'balanced' in their relations and service they provide....an amazing experience** Such a blessing for my journey on the island~
Mahalo nui loa Hale Ho'omana!

  • Stayed: August 2010, travelled on business
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1  Thank RainbowMakawao_HI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hale Ho'omana

Address: 1550 Piiholo Rd, Makawao, Maui, HI 96768-7246
Region: United States > Hawaii > Maui > Makawao
Amenities:
Spa
Hotel Style:
Ranked #2 of 2 Hotels in Makawao
Price Range: £67 - £94 (Based on Average Rates for a Standard Room)
Number of rooms: 5
Official Description (provided by the hotel):
Hale Ho'omana spa retreat and guesthouse is an intimate and exclusive get-away located on the slopes of Maui's pristine Mt Haleakala and tucked amidst serene eucalyptus forest. Owned and operated by a native Hawaiian family we provide a unique vacation retreat where you can enjoy the pleasures of a Maui escape while indulging in some healthful rejuvenation. You may visit our lovely spa specializing in Hawaiian healing treatments, partake of our daily yoga classes or book an island adventure tour with our resident Eco tour guide. Our facility is equipped with accommodations for personal, family, or group retreats for up to 15 guests. ... more   less 
Also Known As:
Hale Ho'Omana Maui/Makawao, Hawaii

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