I´ve never had such a bad experience in a hostel.
I booked a private room, and it has nothing to do with a private room. It is only divided by a "wall" that doesn´t get to the ceiling.
When I got there the person in charge told me that I should go to another Hostel they have that was across the street as they had no availability (this was never clarified when I booked it via internet).
When I got there a very unskilled person of the hostel told me had no idea what room I had. He took over 5 rooms, and all of them where totally dirty, not prepared for the check in, and also some windows were broken! They expected me to sleep there. I went to talk to the owner, and she was very rude, she didn´t even gave me any explanation nor solution.
I finally got a private room that was too dirty, as the restrooms.
I would never recommend someone to stay at this hostel, I had an awful experience and I think owners should be ashamed of their service.
Moreover,I booked 2 nights but I only stayed one, and they told me they were going to charge me for one night. Now I can see in my credit card that they charged me two nights and they are not answering any of my emails or calls! Unbelievable.
- Official Description (provided by the hotel):
- 18 mixed dorm with one private room. Relax on comfortable pillow top beds. Voted most Clean and friendly surroundings. Located central.Close to bus stops,gas stations, restaurants, shopping malls , grocery stores, Hiking, State parks, look outs, waterfalls, mountains and ocean swimming ... more less
- Also Known As:
- Moped City Maui Bed & Wheels Wailuku, Hawaii