This is our 2nd visit to Hotel Molokai. We were there in March of 2006. We are members of the Travel Advantage Network (TAN) who owns the hotel. We had hoped that things had improved since the renovations they had done but it is as loud as before. We wish we had not wasted another week visiting.
The main problem is the noise. We talked to some people who said their units were not noisy, but our unit 208, night or day sounded like we had people or music amplified into it. Although the music does end at 10:00 PM (an improvement over 2006) there is no enforcement of quiet time. People hang out at the bar after it closes and continue to talk or yell. The worst night was Friday. The people in the unit behind us sat on their lanai listening to the band and drinking. They were yelling and singing along to the songs as if they were in the bar. They kept us up until 2:00 AM. We knew there was no point in calling management from what we observed.
We were also treated very rudely by the receptionist in the restaurant. We called from the mainland to secure our reservation in the restaurant on Christmas day. When we got there, no one had bother to write it down and the receptionist was not nice about trying to find us seating . She gave the locals all the best tables and placed the hotel guests at the worst tables.
TAN has upgraded the rooms nicely. The beds are very nice and the appliances are modernized. The addition of a large entertainment cabinet in front of the lanai, however, was unsightly. Also, painting the natural Hawaiian wood beige took away from the Polynesian charm of the units.
The ladies at the front desk Carolyn and Jackie are wonderful. They were the highlight of our stay as well as the excellent cleaning staff. You get the impression that some employees never expect you to come back again so they don't care about making the customer happy. We made a mistake coming back and expecting better.
- Official Description (provided by the hotel):
- Enjoy an authentic Hawaiian experience at our resort, located on Kamiloloa Beach adjacent to Hawaii's only barrier reef. Our Ocean front resort offers the ideal setting for your authentic Hawaiian experience. Join us every Friday for our "Aloha Friday" sunset celebration from 4pm-6pm Oceanside. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Ebookers, Hotels.com, Expedia, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Hotel Molokai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Molokai Hawaii