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“Amazing Resort” 5 of 5 bubbles
Review of Turtle Bay Resort

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Turtle Bay Resort
Ranked #1 of 1 Hotels in Kahuku
GreenLeadersPlatinum level
Vancouver Island, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Amazing Resort”
5 of 5 bubbles Reviewed 18 June 2014

We were at Turtle Bay in March 2014 on our honeymoon. The grounds are stunning, food was good and our room was also beautiful. We were overlooking both pool area and beach on the top floor, our only regret was not staying longer. This resort definitely beats the hustle and bustle of Waikiki if you are looking for relaxation.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sarah V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TurtleBayResort808, Manager at Turtle Bay Resort, responded to this review, 26 June 2014
Aloha, Mahalo for spending your honeymoon with us at Turtle Bay. We’re glad you enjoyed our stunning location and would love to serve you again someday. Mahalo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,527 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,162)
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English first
Santa Fe, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 June 2014

our daughter's wedding was celebrated on the grounds in dec 2013, incredible memories. the hotel staff was unbelievably helpful and accommodating (read: tiare). the photographer (read: bianca) was very familiar with the venue and gave us unbelievably gorgeous photography. the catering staff provided a magnificent banquet both beautifully displayed and pretty danged delicious!
of course i am taking girlfriends there to celebrate the big six oh this week. the reservations fluctuate with several schedules involved and vera and sarah in reservations rock the reservations department. woot woot ladies : ) naturally, several of us are tandem skydiving on the big day. wouldn't celebrate any other place : ) thanks tbr staff!!!

Room Tip: we stayed in an ada suite overlooking the pool for the wedding. each room has an ocean view! this tr...
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  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trish w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TurtleBayResort808, Manager at Turtle Bay Resort, responded to this review, 26 June 2014
Aloha, We’re excited to celebrate your 60th birthday with you and your girlfriends! Thanks for sharing your love for Turtle Bay on Trip Advisor and giving us the honor of being a part of so many wonderful memories. Mahalo!
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Irvine, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

We recently visited Oahu island for a family wedding. Most of our other family members decided to rent condos near the Turtle Bay property but we decided to stay at the Turtle Bay resort because we had stayed there before. After 9 years we didn't know what to expect...but we were pleasantly surprise to find the resort just as beautiful as it was 9 years ago. The staffs were friendly and very helpful. Our room has the most spectacular views of the ocean and beaches. We utilized pretty much everything the resort had to offer such as snorkeling, surfing lesson, pool, water slide, the spa, dining and the exercise room. My children thoroughly enjoyed themselves. The resort is family friendly. We highly recommend this resort and if and when we return to Oahu we will stay here again.

Green Features: At the time of our stay, I noticed the hotel was in the processing of adding Solar panels which is always a good thing.
  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BirdOfParadiseInOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TurtleBayResort808, Manager at Turtle Bay Resort, responded to this review, 26 June 2014
Aloha, Thank you so much for highly recommending Turtle Bay to others on Trip Advisor. It brought a smile to our faces to read how much fun your family had staying with us! We would love to serve you all again someday and hope to have the honor soon. Mahalo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Franklinville, New Jersey
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

The resort is beautiful. It is about an hour or so away from Waikiki/Honolulu. You will need a car to get around if you stay here. Self parking is free and Valet parking is $15 per day. The Valet parking is right next to self parking, so don't waste your money on it. You can watch the sun rise & set at the resort. We stayed in a room that was in front of the construction area. We didn't encounter an of the noise problems other people have complained about. They work on site Monday-Friday during the day.
There isn't really a beach. The water has a lot of lava/rocks (as does most beaches in Hawaii). The pool is nice & there is a slide for the kids. There is also a pool bar that is a great place to hang out to watch the sunset while listening to music & drinking cocktails.
There is a coffee bar located in the lobby that opens at 6 a.m. Coffee is $4 to $5 per cup. There is also a shop located next to the pool that sells everything...sunblock to bottles of wine. There is also a supermarket located a few miles down the road if you want to stock up on anything. The hotel store wasn't that much more expensive then the other stores we visited.

Room Tip: Rooms on the beach side are quieter and you can watch the sun rise.
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  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Storms5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TurtleBayResort808, Manager at Turtle Bay Resort, responded to this review, 26 June 2014
Aloha, We’re thrilled you had a beautiful stay at Turtle Bay. Nothing beats watching the sunset while enjoying live music and our specialty cocktails! We hope to have the honor of serving you again someday. We’ll save you a seat by the pool, cheers!
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British Columbia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 16 June 2014

During a recent trip to Hawaii, we booked 5 nights on the North Shore of Oahu at Turtle Bay Resort.

We had booked a premier oceanview 6th floor room. When we checked into our room, our view was mainly of the parking lot and roofs of the bungalows. Plus, there was construction on the lower roof on this side of the resort. We called and requested to be moved and we were easily accommodated. I just don't understand why we weren't given the second room right from the start, especially since we were travelling with a baby - it isn't easy to move around! Once we were in the new room, the view was expansive and the room decor was lovely. The interior design person did a lovely job.

Besides the beautiful rooms at Turtle Bay, this hotel just doesn't have it. We asked to leave early. The front desk staff were very accommodating with our move. It sounded like they had heard our concerns many times previously.

The pool service are extremely slow and they were sometimes rude. The restaurants at the hotel all have very similar menus and the food was not good at all - a real problem when there are really no amenities on the North Shore of Oahu, plus, the restaurants were pricey. I have no problem paying for a great meal, but these meals weren't great. The only option for evening entertainment was the Surfer Bar. Fun, but the locals frequent this bar as their hangout.

The resort offers Magnum PI helicopter tours. The helicopter runs constantly over the resort. It is really quite irritating when trying to relax by the pool.

The beach for swimming doesn't offer any shade - a real problem for those travelling with children.

This hotel seems to be marketing themselves as a 5-star family resort, but I would consider it a 3-star property. If you are planning to go to the North Shore, Turtle Bay would be a nice option for 1-2 nights, but not 5!

Room Tip: Rooms on the North side of the resort have expansive ocean views.
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  • Stayed June 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank TravellingIsForMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TurtleBayResort808, Manager at Turtle Bay Resort, responded to this review, 26 June 2014
Aloha, Thanks for taking the time to share your experience with us. I am sorry that we didn't meet your expectations for a resort. Management has been notified about the service you received at the pool bar and will work to ensure all of our guests are served with aloha. I do hope that you return to give us an opportunity to delight you. Mahalo.
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Riverside, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

Not only were the prices great at this resort but the staff made our experience perfect. This was our engagement vacation and my fiancé and I were running around the island like crazy. When we were in search of water to fill up our camelback we met a security personnel named Harry, he showed us where to find the water and told us of everything he recommended on the island to do. We based a majority of the rest of our trip on Harrys advice. Heck, we wanted to bring the guy home with us, he was so nice and informative and truly loved his job. I hope if we have our own business someday that we have workers there like Harry, it takes a trip to the next level.

Room Tip: We chose a partial ocean view and stayed on the second floor and it was breathtaking.
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sherry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TurtleBayResort808, Manager at Turtle Bay Resort, responded to this review, 26 June 2014
Aloha, Thank you so much for your fabulous review of Turtle Bay! We’re thrilled our employee Harry made your stay such a joy. We will be sure to share your review with him and commend him for his aloha spirit. We can’t wait to see you back again soon! Mahalo and congratulations on your engagement!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulsa
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 16 June 2014

You need to know... this resort does not use curtains or black out liners of any kind. There are sliding white shutters. At least 2 of the shutters have fixed open slats that can not be closed so morning light comes in as soon as the sun comes up. If you like a dark sleeping room bring an eye mask.
Also be aware that the beaches are very rocky, bring swim shoes if you plan to go in the ocean anywhere around the resort.
There's also a $30+/day "resort" fee. So with taxes & fees our total was about 20% more than quoted online and in the email confirmation for our pre-paid rooms.
It is a nice resort, just be aware of the above...

Room Tip: Be careful and read your paperwork before accepting the room. We pre-paid for EPIC Ocean-view rooms...
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  • Stayed June 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank travelinl8r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TurtleBayResort808, Manager at Turtle Bay Resort, responded to this review, 26 June 2014
Aloha, Mahalo for staying at Turtle Bay and sharing your thoughts on Trip Advisor. It is great advice to have those who prefer a blacked out room to bring a sleep mask. We on the other hand also recommend waking up to enjoy the sunrise, or sleeping with your door open so you can hear the rhythm of the ocean while you dream. We hope to have the honor of a return visit someday.
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Additional Information about Turtle Bay Resort

Property: Turtle Bay Resort
Address: 57-091 Kamehameha Highway, Kahuku, Oahu, HI 96731-2149
Region: United States > Hawaii > Oahu > Kahuku
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Kahuku
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Turtle Bay Resort 4*
Number of rooms: 452
Official Description (provided by the hotel):
Set on 850 ocean-front acres of Oahu, Turtle Bay Resort is the only true full-service luxury resort on the island's legendary North Shore. All rooms provide an ocean view. Our guests enjoy the natural tranquility of the North Shore lifestyle and spectacular ocean views from every one of the 452 magnificent beach cottages, ocean villas and guest rooms. The resort features two lushly landscaped pools, two championship golf courses, snorkeling, turtle tours, kayaking, four tennis courts, horseback riding, hiking and mountain bike trails,helicopter tours, segway tours, a surfing school, world-class dining and shopping. An official partner of GoPro, all guests can enjoy free GoPro rentals to capture their North Shore adventures. Ideal for weddings and romantic getaways with miles of breathtaking beaches. Swaying palms. Astonishing scenery. Turtle Bay is THE setting for your most special day. Ranked among the Hawaii's Top Ten Honeymoon Hotels, each year over 350 weddings are booked to the delight of both newlyweds and their guests. Yours could be just as amazing. AWARDS & ACCOLADES: "World's Best Resorts: Hawaii: No. 7 ranking- Travel + Leisure •"Best Family Hotel/ Resort, Hawaii" - Travel Pulse, Travvy Awards •"Better World Award"- World Centric, For Helping to Create a Better World •"Inaugural Leader in Sustainability Award"- Hawaii Lodging & Tourism Association •"Best Hotels of 2016: No. 7 in Best Hotels in Honolulu-Oahu and No. 25 in the Best Hotels in Hawaii category"- U.S. News & World Report •"Top 25 Hawaii Resort" - Conde Nast Traveler Reader's Choice •"Top 20 Venues in Hawaii Hotels & Resorts" - Wedding Spot Awards •"Platinum Greenleader"- Trip Advisor •"10 Beach Resort Spas For a Romantic Getaway"- USA TODAY TRAVEL •"Best Courses You Can Play" - Golfweek Magazine •"Top 100 Public Courses in the US" - Golf Digest ... more   less 
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Also Known As:
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Oahu

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