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“Away from the tourist trap. Great for relaxing...” 3 of 5 bubbles
Review of Hotel Santa Fe Guam

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Hotel Santa Fe Guam
Ranked #8 of 10 Hotels in Tamuning
Sydney, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Away from the tourist trap. Great for relaxing...”
3 of 5 bubbles Reviewed 10 September 2012

Chose Santa Fe after spending $250+ for two nights at the Westin...

Santa Fe a bit run down but clean and a decent size. We booked our room at the last minute so wasn't much left to choose from but had a decent view if we didn't look straight down (top of generator room?).

Pool was quite nice and the food at the restaurant, while not magnificent, was quite good for the price and a damn lot better than Westin room service. Staff at the restaurant were lovely but drinks were not strong enough...

Room Tip: Best view probably 421.
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  • Stayed September 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank jurimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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300 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Dededo, Mariana Islands
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 24 July 2012

the rooms were big enough for me and my kids...everything worked out from check in to check out..the staff were friendly...good communication through all employees.. cleanliness of the room was the best so far from other hotels

  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Val Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 13 July 2012

Santa Fe hotel is Ok if you get it as a deal online.for something less than $65, otherwise you would be paying too much. The hotel is kind of old and needs re-furbishing. The end rooms directly facing the beach and overlooking the pools are the only one I believe are worth the stay there, but they generally want twice as much for these. If you get to your room and the bathroom has mold, complain and they might upgrade you to the end rooms.
Restaurant is super expensive, but with Shirely's right next door (like gigantic Denny's but with good food, cheap prices, and enormous portions), not to worry. Try the fried whole parrott fish.

  • Stayed August 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank hotelreview15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saipan, Mariana Islands
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 5 July 2012

So my stay had its ups and downs, pleasantness and vast irritations. Read and decide for yourself if there's value staying here.
Location: 3 stars.
Nice views, but very far from downtown. The bay is cleaner than Tumon and jellyfish free. They do offer roundtrip transport to Tumon at anytime for $15 You can also buy a 5-day trolley pass next door for $25. Shirley's Restaurant on the other side is about the same as the hotel breakfast buffet but doesn't add a service charge onto your meal.
Front desk: 5 stars
Airport driver: 5 stars (don't let his stern look bother you)
Housekeeping: 3 stars. The 2nd day we requested extra towels and she was very pleasant. The 3rd day she merely set a pile of folded clean sheets on one bed, leaving the dirty set on the mattress. She respected the do-not-disturb sign.
Hotel bar/: 3 stars. If you're drinking with locals, one of the two bartenders is really pleasant. If you have a happy hour drink and chasers with a haole friend and order with the bartender, wait for your food. The waitstaff who puts in your order will screw it up, charge you for the full-menu priced item, try to argue that it's correct, even when you walk him to the large happy hour poster which includes a picture and description, then blame the chef, and still add a service charge. At least the nicer of the two bartenders will apologize for the idiot and comp you a drink the next night.

All in all, our mountain view room was clean, but rundown but had a bayview. One lampshade was broken and the nightstand had a phone number painted on it. It's a much quicker walk from your room to the bay than the larger Tumon Hotels. But Most everything advertised on the website is outdated and not offered (closed fitness center, nightly bar/food specials), and the sink in the lobby ladies room was clogged for my entire stay.
But hey, it was budget...right?

  • Stayed June 2012
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank skihare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 22 June 2012

My husband arranged my trip to Guam and choose Santa fe as the hotel. First of all, the hotel is very old and dusty. The tv is very old style and the picture was not clear. I hate the staff, because not only ugly or not good looking, but also stupid and incompetent. Maybe the owner pay the staff cheap, that is why the staffs were bad. Second, the food at Santa fe restaurant. It is garbage and expensive. It is not worth it at all to spent more than15 dollars for food like that. I feel they mix my Coke with water! Third, I tried to buy coke through the machine and it didn't work, they stole my 1 dollar! At the last night, I can't stand it any longer, I preferred waiting at the airport than spend time at Santa fe.

  • Stayed June 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Kgalmai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Tamuning hotels

Lugano, Switzerland
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 23 April 2012

For another three days we stayed in Guam at the hotel Santa Fe, we could not compare with the nice fiesta hotel but the view was also very nice. The rooms are ok a little old. The carpet was old and dirty, it seems like they did not hoover anymore for a long time. The staff is ok but they do just the necessary. My husband and me we trie always to be nice, friendly and smily, but it was difficult to get it back. The hotel for the room and without food is a little expensive for our experience. The restaurant is expensive. But we had a great time and if you are not too sophisticated you will enjoy it. Thank you

Room Tip: The hotel is simple - the view is fantastic (Seafront) - the bar is nice, just on the beach, it is v...
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  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Satisfiedlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Santa Fe Guam

Property: Hotel Santa Fe Guam
Address: 132 Lagoon Dr, Tamuning, Guam 96913-3212, Mariana Islands
Region: Mariana Islands > Guam > Tamuning
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 Hotels in Tamuning
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Santa Fe Guam 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Santa Fe Tamuning
Hotel Santa Fe Guam Tamuning

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