This hotel is AWESOME. It's clean, spacious and the staff (concierge and pool staff imparticular) are super friendly and helpful. And the view....oh the view...incredible! (The hotel is built in such a way that ALL rooms have a gorgeous oceanview).
Here's the info:
Grounds--The pool is amazing and from the pictures on their website, I wouldn't have even known they had two pools (one including a waterslide and small waterfall area). This pool is more geared for kids but luckily, there weren't ever that many kids when I went. (However I usually went to the pool before 11 or after 4). The 2nd pool, the infinity pool, overlooks the ocean and just seems to go on forever. Has an outdoor bar and lounge area right next to it too. It's absolutely gorgeous. The open air lounge areas of the hotel are just beautiful. One drawback of this hotel is there is no beach. However, you can go just down the street to Gun Beach in front of Hotel Nikko and that's gorgeous with GREAT swimming/snorkeling. (Note: Hotel Nikko is great but waaaaaaay too many kids if you want a nice quiet and/or romantic place)
Room--MOST COMFORTABLE BED EVER!! I used to work in the travel industry and have slept in a fair amount of great beds, but this one tops them all (well except maybe Westin's Heavenly Bed--it's about the same). Again, the view is amazing and you get a nice balcony with a small table and two chairs. Great place to watch the sunset. Room is a very good size with a lounge chair right by the balcony. Bathroom is all glass but has blinds that you can just leave down so it's fine for single travelers and couples, but may be little awkward for families. The bathroom's pretty but nothing really spectacular.
Service--Pool and concierge staff were great, front desk was a little slow but it's understandable when they train a lot of new employees there. Also I asked for an early check in (1:30) and I was supposed to check in at 2:00. She said no but my room would be ready by 3:00. That was a little annoying but not a big deal. The food was not great but the prices aren't as extravagant as some other hotels either. However, I do recommend eating outside of the resort.
Location--This is probably the best spot for romantic or "get away from it all" travel in Guam. It's away from the main strip of Tumon so it's quieter and more laidback. I think there are way fewer kids here than other resorts as well. I'm not saying there aren't kids, just fewer kids. However, it's hidden behind a poorer part of town a block from the hospital and across the street from a small police station. I had trouble finding it at first but when I knew where it was it was easy to find.
Price--By far the best value in 4 star resorts on the island from what I've seen. Amazing deal; if you're on the fence about this property; it's worth more than what you pay. You won't find a better deal.
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- Also Known As:
- Sheraton Laguna Guam Hotel Tamuning
- Sheraton Tamuning
- Tamuning Sheraton
- Sheraton Laguna Guam Resort Tamuning