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“Superb”
5 of 5 bubbles Review of Lotte Hotel Guam

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Lotte Hotel Guam
Ranked #7 of 21 Hotels in Tumon
Certificate of Excellence
Taipei, Taiwan
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Superb”
5 of 5 bubbles Reviewed 12 July 2014 via mobile

We stayed at the Lotte Hotel Guam for two nights in their Tower Deluxe Club Rooms, we were planning on booking their premium suite category however the hotel just opened and their suites were still under construction. Our rooms were on the 17th floor with a spectacular ocean view. The room was beautiful with French bathroom doors and chic furniture. The hotel itself is new so everything in it was also brand new; sheets, silverware, towels everything was fresh! Now the most exciting part of this hotel is hidden inside the club lounge. Massive lounge area reserved for club guests serving afternoon tea, evening cocktails and all day beverages. We were lucky enough to be the first club guests in the hotel so we had everything the club had to offer to ourselves, it was truly the best experience ever. All of the staff in the hotel treated us like family and many of the executives even remembered us by name. Another reason that this is truly the best hotel in guam is their infinity pool. The hotel has two pools and a jacuzzi, the infinity pool offers breathtaking views of tumon bay especially during sunset hours. The pool was so popular that I even saw their own employees swimming in it. There was some kind of construction going on one floor above of us which caused some noise in the morning however the hotel staff were all really attentive to every detail and kept on asking if we wanted to change rooms and even offered us free meal vouchers. Overall the Lotte hotel Guam is one of the best hotels in Guam and I believe that they will achieve their goal as becoming the best hotel in Guam! Will be back soon

Stayed July 2014
Helpful?
23 Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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279 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
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Additional Information about Lotte Hotel Guam

Property: Lotte Hotel Guam
Address: 185 Gun Beach Road, Tumon, Guam 96913-4202, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Family Hotel in Tumon
#4 Spa Hotel in Tumon
#6 Luxury Hotel in Tumon
#7 On the Beach Hotel in Tumon
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Lotte Hotel Guam 4*
Number of rooms: 222
Official Description (provided by the hotel):
Lotte Hotel Guam, where luxury and elegance greet you the instant you step inside. This splendid 5 star hotel sits on beachfront prime property with gorgeous views of Tumon Bay Beach. It is conveniently located within walking distance to Pleasure Island, the tourist district of Guam where fabulous restaurants, cafes, and shopping centers are nearby and within an easy reach. Our magnificent lobby and unique terrace overlooking Tumon Bay will give every guest an awesome feeling of belonging. All of our 222 guest rooms are comfortably and stylishly designed and decorated with contemporary furniture. Especially tower wing will be transformed by a world famous designer HBA. Combine the wonderful hotel facilities with our exceptional service by our excellent and professional staff, each guest will experience hospitality as its finest. ... more   less 
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Also Known As:
Guam Aurora Resort Villa Hotel Tamuning
Guam Aurora Resort Villa And Spa
Guam Aurora Hotel
Guam Aurora Tamuning
Lotte Hotel Guam Tumon

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