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“Location location location !!!” 4 of 5 bubbles
Review of Hyatt Regency Guam

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Hyatt Regency Guam
Ranked #4 of 20 Hotels in Tumon
Certificate of Excellence
Barrington, IL
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Location location location !!!”
4 of 5 bubbles Reviewed 21 May 2014

The location is PERFECT!! Private yet close to downtown - we were on 3rd floor center & beautiful view & room! The lobby, shops, restaurants are 5 stars! However our rooms (we had 2) were in need of updating! No complaints though - we wouldn't stay anywhere else - the beach is one of the best!!! Our one complaint is that hotels guests are CHARGED for Beach chairs & umbrella.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WeLoveUpgrades
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,018 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Singapore
Level Contributor
102 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 15 May 2014 via mobile

Booked a King room and upgraded to the suite which has a large living room, bedroom was 2 super single bed (2 king bed would be nice as the room can definitely fit 3 king beds). A very large bathroom too. The rooms are dated and time for refresh. The club lounge faces the west and great to have your evening cocktail while watching the sun set. The sand is so fine and sea so calm when we visited, though the previous week before we arrive there were thunder storm. Had buffet lunch in the Japanese Restuarant which had a wide variety and reason price. Club lounge staff work to fill up the food but not attentive to the needs of the guest.

Stayed May 2014
Helpful?
2 Thank Poh Chang C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 20 April 2014

We stayed at the hotel on 4/19/2014. We were in love with the hotel until we entered the elevator. The carpets were stained and in need of a paint job. The room was clean but the carpet was disgusting and stained up. We were ok until we went to the buffet and there was a big roach on the buffet. Ugh!

  • Stayed April 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank fatty0607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 April 2014

I stayed at this hotel for only one night on my way back from Japan. So my stay was very short however I really enjoyed it. The hotel has a nice bar with very friendly workers and locals. The other nice perks is the location. I did not have a car rental but it was a short walk to some major stores (high end and low end) and restaurants like HardRock Cafe etc.. So you will be staying in the nice section of the city.

  • Stayed March 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
201 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

Didn't stay at the hotel but instead joined friends for Sunday brunch at the restaurant and a day at the pool. The spread of food was an amazing smorgasbord sure to please all tastes. Seafood, a carving station, omelet bar, dessert bar with chocolate fountain mixed with American and I would assume Asian breakfast staples the food was outstanding for a buffet. After brunch we spent the day at the gigantic pool and along the beach. A fantastic Sunday spot with friends.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bryan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 13 March 2014 via mobile

I was surprised that the housekeepers IGNORE the hallways. My hallway was desperately in need of vacuuming! I didn't see a garbage can while waiting for the elevator, so I left my empty coke can on a table. 24 hrs later it was still sitting there by the elevators. The stains on the hallway carpets from bleach were further signs the housekeepers put NO priority on the halls. Replacing the hallways with wood WON'T keep them clean.
A good housekeeping supervisor will easily fix the hall problem!
Otherwise the hotel was Great!!
Loved the flock of parrots they keep.
Pool area is beautiful!

Stayed March 2014, travelled on business
Helpful?
1 Thank John_J_Sta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weipa, Australia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 16 February 2014 via mobile

Ok so the resort facilities and restaurants are lovely. The pool area is huge and has an area to suit whatever you feel like doing. I don't know what we did but we got upgraded to the presidential suite on the top floor and just WOW! It is bigger than our house. 4 balconies give you a 270 degree view. You even get a view from the 6 jet shower (which is like the size of my bedroom). It's own sauna and exercise equipment. Thankyou Hyatt for our best hotel stay ever. I even managed to get my husband to relax for a change. We didn't even ask for the upgrade but if you are booked here it is soooo worth asking. Thanks again to all the wonderful staff.

Stayed February 2014, travelled with friends
Helpful?
5 Thank Polgara35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Guam

Property: Hyatt Regency Guam
Address: 1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
Phone Number:
Region: Mariana Islands > Guam > Tumon
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Tumon
#3 Family Hotel in Tumon
#3 Luxury Hotel in Tumon
#4 On the Beach Hotel in Tumon
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Hyatt Regency Guam 4.5*
Number of rooms: 450
Official Description (provided by the hotel):
Hyatt Regency Guam is Guam’s premium destination resort located in a prime 150-meter beachfront site in the heart of Tumon Bay and Guam’s popular shopping and entertainment area. ... more   less 
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Also Known As:
Hyatt Regency Guam Hotel Tumon
Hyatt Regency Tumon
Hyatt Regency Hotel Guam
Hyatt Tumon
Hyatt Regency Guam Tumon

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