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Guam Reef & Olive Spa Resort
Ranked #2 of 20 Hotels in Tumon
Certificate of Excellence
Reviewed 20 August 2014

We stayed 4 nights at the Guam Reef. Staff was friendly and helpful. The beds need more than one pillow each. Called housekeeping for extra pillows, they were delivered in a timely manner. Great view. WiFi was good. Do not like having hard wood floors in a beach hotel...sand is always all over the floor, which eventually ends up in your bed. Love the infinity pool. A pretty good jaunt down to the beach, but not too bad. Enjoyed our time here and would stay again. Enjoyed eating at Eggs 'N Things a couple of nights since it was so close to the hotel.

  • Stayed: August 2014, travelled on business
    • Value
    • Sleep Quality
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Thank RES1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 - 71 of 848 reviews

Reviewed 17 August 2014

Rooms were tired and the Air con did not work. There were three of us in the room but only two pillows took numerous calls and one night to rectify this problem. Made a number of calls to check the AC but never happened. Food outlets slightly above average but not worth the money.
Guest service staff very polite but NO sense of urgency. Front desk below average.
No Room Service. Found the WiFi OK

  • Stayed: August 2014, travelled with family
    • Location
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1  Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

My stay at the Guam Reef was very pleasant. The view from my room was great and I had my very own terrace to enjoy it. Clean, comfortable rooms, with your own water dispenser. Ice is available at all elevator landings. Wifi is good and aircon is handy even in the lobby area. There are so many Filipino staff so their food selection has some Pinoy dishes which I loved. It's close to shopping centers (but not the big ones) and food choices. Convenience stores are within walking distance so if you feel like holing up in your room with some chips that's good, too. There's a chapel for those who like to pray. The only downside is that you need to walk a few hundred meters to the left or right to swim, their beachfront is not good for swimming or lazing around. The sunset from the 18th glass all-around function area is fantastic!

Room Tip: request for a room on higher floors. make sure to enjoy the sunset from the top of the reef - their...
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  • Stayed: June 2014, travelled on business
    • Value
    • Sleep Quality
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1  Thank mommyfreelancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

Great location and good laundry facilities. Downstairs restaurants not that great though. Shower pressure good. Japanese restaurant good and reasonable prices. Magician Hank Rice's show is fantastic. Was there during Typhoon winds, secure but stairwell didn't lead to lobby

Room Tip: Beach side of course overlooking infinity pool
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  • Stayed: July 2014, travelled with family
    • Location
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Thank TokyoBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

I stayed a week at the Guam Reef Hotel and my experience has been completely negative. The room was large but very moist, furnished with old and ruined furniture. The bed was hard as rock and the bathroom dirty.
Also the staff was not nice: unhelpful and unable to solve smaller problems. We asked if we could print our boarding passes, they said no and suggested to visit a cafe not far away (but the suggestion was wrong!). We went to the nearest hotel's reception - the Westin - and solved our problem in a few minutes, thanks to a very friendly receptionist. I would never ever stay again at Guam Reef!

  • Stayed: July 2014, travelled as a couple
    • Location
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8  Thank saraabbate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014 via mobile

This is my first time to Guam but I choose reef hotel. Why ? First .They provide you a big bottle of water in every room. It's very important because Guam is hot and you need drink water anytime you need. Second. Every bus stop in reef hotel. If you wanna go chamoro village or dededo market , you can find transportation bus in front of hotel. If you use serina bus. The 28 bus station is reef hotel . It's easy to go everywhere. Third. The hotel near shopping mall , DFS, restaurant....etc. When you wanna take a walk or shopping just go . That's it . This is not best hotel in Guam but is best location in Guam.

Stayed: May 2014, travelled with family
4  Thank Hug P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

Hotel overlooks stunning Tumon Bay on Guam. Rooms are well designed for comfort and ease of use. Hot and cold water always available, refrigerator. Staff service makes this place so good. Always available considerate helpful. Gavin Security Guard was particularly effective in helping me get things accomplished. 24 hour espresso, coffee, ice cream. Eric who works there at night was personable friendly and gave us great restaurant recommendations. When TV remote would not work, engineer knocked on the door within 2 minutes and fixed it. Guests are mostly Japanese and Russian; they are somewhat friendly and interesting.

Room Tip: Overlook tumon facing south if available
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  • Stayed: May 2014, travelled as a couple
    • Value
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2  Thank Retiree4637
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Guam Reef & Olive Spa Resort

Address: 1317 Pale San Vitores Rd, Tumon, Guam 96913-4210, Mariana Islands (Formerly Guam Reef Hotel)
Region: Mariana Islands > Guam > Tumon
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in Tumon
#2 Luxury Hotel in Tumon
#2 On the Beach Hotel in Tumon
#6 Family Hotel in Tumon
Price Range: £117 - £335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Guam Reef & Olive Spa Resort 4*
Number of rooms: 427
Reservation Options:
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Also Known As:
Guam Reef Tumon
Hotel Guam Reef
Guam Reef & Olive Spa Resort Tumon

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