I also stayed on the "Executive Floor". My company chose this hotel. What this hotel reminds me of is the one in California that I stayed at on a business trip. It is purely an investment scheme.
It is all lipstick and rouge. The problems we had expressed to the management never was rectified although they said it did. Rooms are what you would have expected at a mediocre hotel in Florida or Hawaii. However for cheaper price, I stayed at a cleaner, less moldy comfortable room in Hawaii. The staff "tries" but if not given something to be proud of there is a point that the service seems really terrible and they look like liars by protecting the establishment. Hopefully management will look at this and NOT LIE to their customers saying they fixed the numerous problems (one was no hot water, although a sign says to keep the shower on for minutes and minutes until it gets hot...it never does). pay more and stay elsewhere.
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- Also Known As:
- Royal Orchid Guam Tumon
- Hotel Royal Orchid Guam
- Royal Orchid Guam Hotel Tumon