I had to enter "month visited" to write the review. We haven't been there. In August, we made reservations through Booking.com to stay here. About a week later, circumstances changed and we immediately called and cancelled our reservations. The lady on the phone at Robbins Motel was extremely nice and said "Don't worry about a thing. The reservations are cancelled." We asked for a confirmation email and she replied "We don't do that but don't worry about it, they're cancelled. Now, we are being charged for "No Show." They may sound friendly and helpful on the phone but, in this instance, very unscrupulous. Booking.com tried to intervene on our behalf but Robbin's Motel refused to acknowledge our cancellation. Yes, we should have insisted on some sort of confirmation of the cancellation but we were taken in by that syrupy sweetness on the phone. Shame on us! Ughhhhh! So frustrated!!!!
- Official Description (provided by the hotel):
- The Bar Harbor no frills option. We offer clean, comfortable rooms with today's conveniences at nostalgic prices. All rooms have one queen bed, cable TV, AC, WIFI. All rooms are non-smoking. Owned and operated by the same family for over 40 years. ... more less
- Reservation Options:
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- Also Known As:
- Robbins Hotel Bar Harbor
- Robbins Motel Bar Harbor, Maine