My hubby and I went out on this famous whale watch and puffin tour. It was 118 am a Erica which converted to canadian was 137 and change. We were so excited because as there ad says... it's a guarantee for whales. We were sadly disapointed. We travelled all this way for the whales which was the highlight or suppose to be of our trip. We board the boat and are told that we are the first tour of the year (but there website says it started May 5th). We head out on the water for 5 hours and see nothing. When we returned I asked for my money back and was told that I can either rebook with another tour with them (which are all under 30 dollar and the whale watch was 118) or I can use my pass on any whale watch tour for up to three years. Well that's great for people who can afford to return within 3 years but as my hubby and I are on a very tight budget, we do t have the luxury of doing so. The company would not comprise at all. We ended up booking the lobster tour for the following day which we were not able to attend. Now we are out all that money and the company wouldn't comp anything. The highlight of our trip and why we chose Bar Harbour was due to the whale watch and the guarantee. We will not be returning and I do not recommend this to anyone unless you have lots of days that you can keep going out on the boat day after day if no Whales are seen.
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