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“Special Unique Fun” 4 of 5 bubbles
Review of Hotel Zetta San Francisco

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Hotel Zetta San Francisco
Ranked #24 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersPlatinum level
Boston, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Special Unique Fun”
4 of 5 bubbles Reviewed 26 May 2014

The Zetta is a cool hip hotel, centrally located in SF. We stayed in town for 4 days and really enjoyed our time at Zetta. They have a young and attentive staff who knew our name after the 2nd day. The hotel has some of the most interesting art and decorations you will find in any contemporary venue. Check out the lamp fixture over the elevators on the 1rst floor as well as all the lobby art. The rooms are industrial chic, good sized and have great bedding. Excellent internet. The lobby bar was fantastic, great service and an excellent selection of bourbons and tequilas. The Cavalier restaurant is connected to the hotel and serves an awesome BACON sandwich for breakfast. The Westfield mall is next store with fantastic shopping. We found the location a great place to get to where we were going . . . which was in all directions. The room rates were reasonable by SF standards. Would highly recommend!

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank bpibob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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790 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Washington DC, District of Columbia
Level Contributor
57 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

I only stayed here one night, but I was glad I did. The room I was assigned was large and cleverly designed. I loved the furniture and especially the desk chair! The chair was so unique looking (yet incredibly comfortable) that I actually turned it over to see who made it -- and after I got back to DC I looked it up online and ordered one for my own office!!

The staff was very friendly and helpful, and the location was fantastic. I would absolutely stay here again.

Room Tip: Ask for a quiet room. I did this and did not have a problem with any noise, but I ran into someone i...
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  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sarah7038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monterrey, Mexico
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

I was here and still was called hotel milano, It is just one block from market st, It is a very good location to go everywhere. I highly recommend this hotel. Internet signal is so poor. Nice pub inside the hotel and very good buffet, any way you have many restaurants around.

Room Tip: You better get a wifi internet connection, or get signal from the cafe that is the corner because ho...
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  • Stayed June 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sofball23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 19 May 2014 via mobile

This is the best hotel my wife and I have ever stayed in, in SFO. The rates are relatively slightly pricier, but for good reason. The rooms look very new, modern and comfortable. Most importantly, the front desk is very customer oriented and professional. They are also very friendly and approachable and I would especially like to commend Benny, Odil and Tyler who were very sincere in helping out with the many queries we had. The maximum rating is 5 stars, but this hotel deserves 6 stars, the extra star being excellent customer service!
There is no doubt that we will return to this hotel the next time we visit SFO!

Stayed May 2014, travelled as a couple
Helpful?
4 Thank jinwee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surf City USA
Level Contributor
763 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 379 helpful votes
5 of 5 bubbles Reviewed 18 May 2014 via mobile

A very nice, trendy hotel in the heart of downtown. Lots of clever touches. The rooms aren't overly large, but they are comfortable. High quality amenities. Very helpful & professional. Excellent, health conscious food from the kitchen.

Stayed May 2014, travelled on business
Helpful?
1 Thank jg3arrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
213 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 10 May 2014 via mobile

Stayed here for a couple of nights with my wife. It is a very stylish, lively, hotel just off Market Street. Happily the rooms are really quiet and have one of the best beds ever. Everyone who works there is really friendly, and the coffee they make is great too.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Jake F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review, 11 May 2014
Dear Jake F,
it is great to read your review and I am delighted that you enjoyed your stay. We are looking forward to welcoming you back next time you are in the city.
Cheers,
Benjamin Duverge - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SEA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 May 2014

Great hotel overall, very convenient. Excellent rooms with upscale coffeemaker and minibar selection, fluffy bedding, cool rooms, close to shopping and restaurants. Sweet lobby to hang out in and meet friends for a drink. Walk around the corner for a quick tasty sandwich at 'Witchcraft. Super friendly and helpful staff. We'll be back.

  • Stayed August 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank secretagentsarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this review, 11 May 2014
Dear secretagentsarah,
I am delighted that you loved our hotel, the room and the location. Witchcraft is one of the many food option in the area, our front desk can assist you with great recommendation next time you are in the city. I hope you had a chance to try our restaurant The Cavalier, it has just been named as one of the top 100 restaurant in the Bay area by the SF Chronicle.
The entire team at Hotel Zetta is looking forward to welcoming you back.
Safe travels,
Benjamin Duverge - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Zetta San Francisco

Property: Hotel Zetta San Francisco
Address: 55 Fifth Street, San Francisco, CA 94103-1801 (Formerly Hotel Milano)
Phone Number:
Region: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in San Francisco
#17 Luxury Hotel in San Francisco
#19 Business Hotel in San Francisco
#27 Family Hotel in San Francisco
#27 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Zetta San Francisco 4*
Number of rooms: 116
Official Description (provided by the hotel):
In a city of exquisitely edgy contrasts, Hotel Zetta offers a high level of sophistication and service without taking itself too seriously. The vibrant décor and sustainable architecture lend an innovative, creative vibe, while the high-tech conveniences, oversized guestrooms and plush pillow top beds keep things modernand always relaxed. Located in the heart of San Francisco’s famously techy-savvy SoMa district and walking distance to Union Square, Hotel Zetta invites style-seeking travelers and local professionals to work, connect, play and get inspired.Located in the heart of San Francisco’s famously hip SoMa Distict, Hotel Zetta offers 116 fashionable rooms and suites to style-seeking business travelers, culture-seeking out-of-towners and local professionals. Work-hard-play-hard business travelers can customize in-room work spaces with over-sized butcher block desks and a bevy of high-tech conveniences, from Internet-ready Samsung 46” smart TVs with access to apps like Facebook, Twitter and Netflix, to G-LINK™ docking stations that let you wirelessly stream videos from your mobile devices to your TV. Want to escape the bustle of the city without actually leaving the city? Our amenity-rich urban enclaves elevate downtime with down comforters and imported linens atop sumptuous pillow top beds, complimentary Neil George bath and body amenities, and Illy coffee espresso machines. Each room's unique quality is accented with a one-of-a-kind tapestry; a stunning collage of antique Oriental rugs. ... more   less 
Reservation Options:
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Also Known As:
Milano Hotel San Francisco
Hotel Milano San Francisco
Milano San Francisco

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