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Hotel Zetta San Francisco
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Reviews (996)
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671 - 676 of 997 reviews
Reviewed 17 June 2014

Had a wonderful weekend over Memorial Day with our two kids (5 and 7 1/2), meeting friends at Hotel Zetta. The staff was attentive, helpful, courteous and upbeat. The "loft" game room was a huge hit for the kids and adults (pool table, board games, shuffleboard "table" game, ping pong, etc.). Had cocktails (not the kids!) from the very cool and well-stocked bar that were DELICIOUS. Room was large and very comfortable with a great bathroom and amenities. It was also the quietest room I've stayed in in SF. Great soundproofing from traffic sounds. A convenient walk to a lot and so near the BART and Metro stops that you can get anywhere in SF from steps outside the hotel. We will definitely be returning!

  • Stayed: May 2014, travelled with family
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Thank LikesToTravel2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this reviewResponded 23 June 2014

Dear LikedsToTravel2006,
I am thrilled that you have chosen Hotel Zetta for your memorial day weekend getaway with your family. We have the perfect location for easy access to all the interesting sites in San Francisco. Our Playroom on the second floor, overlooking the lobby is a great space to spend some time with friends and family, young and adults. I am glad that you enjoyed it! We cannot wait to welcome you back.
Cheers,
Benjamin Duverge - General Manager

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Reviewed 14 June 2014

Spent 6 nights at this very well appointed refurbished Hotel..funky you could almost say...Staff were so helpful in answering any question we asked them and we have to mention a great big thank you to Caroline who went out of her way to make sure our stay was as comfortable as humanly possible. Did I get to mention the amazing artwork in foyer & beyond, games area, bar etc...Rooms were so spacious,beds were great, just so much room to move. Only minus was the Restaurant for breakfast, really needs a shot in the arm. Would recommend this Hotel to anybody that cares to listen.

Room Tip: Just talk to staff & they'll have you in a room that's suitable for your needs. Rooms at back are a bit quieter than front rooms but it really wasn't that noticeable.
  • Stayed: June 2014, travelled as a couple
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Thank Anne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this reviewResponded 17 June 2014

Dear Annie2343,
It is always good to read reviews like yours and the team love to hear that they are making a difference and creating long lasting memories. Yes we have a very cool design with unique art but colleagues like Caroline are the one who make the difference. You seem to have had enough time to enjoy all our amenities and our playroom. Thank you for staying with us, we hope to see you soon.
Safe travels,
Benjamin Duverge - General Manager

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Reviewed 12 June 2014 via mobile

We spent 4 nights here and were extremely impressed. The staff were incredibly helpful and attentive, offering great advice (a special mention to Carolyn - brilliant!). The room was excellent with a very comfy bed and superb shower. Minutes from all the sights, shops and for those patient enough to queue, the cable car. We'll be back!

Stayed: June 2014, travelled as a couple
Thank TallTomT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this reviewResponded 30 June 2014

Dear TallTomT,
I love to read reviews like yours that mention our fantastic colleagues. Indeed we do have an ideal location, great rooms with great beds and shower as well as a fun and vibrant ambiance, but what truly makes us stand apart if the passion and dedication of colleagues, like Carolyn. Thank you!
Quick tip for the cable car, just walk down a couple of stops down the line on Powell street and you will not have to stand in the long line at the Cable car turnaround.
Cheers,
Benjamin Duverge - General Manager

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Reviewed 9 June 2014

Perfectly located amidst small eateries and coffee shops, connected to a mall and 3 blocks away from Union Square. Hotel Zetta presents a refreshing experience of the Bay Area. The staff is amazingly friendly and courteous while amenities are expansive without being overwhelming or cliche (giant Jenga). The rooms are spacious but cozy and the bathroom gives you the comfort of walking around without hitting anything. The decor is very modern, hip and clean.

We were here for a wedding and although breakfast was not included or offered by the hotel there are a lot of options along 5th street that will satisfy anyone. The hotel is also conviniently beside Westfield mall for any shopping binge.

The staff here is one of the best I've encountered. Very helpful and knowledgeable of the area and always with a smile. They'll easily hail a cab for you or direct you to what you are looking for and make suggestions on what to do.

  • Stayed: May 2014, travelled with family
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Thank Gin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this reviewResponded 10 June 2014

Dear Gin C,
It was great to have you here and I am thrilled that you enjoyed our hotel and the team. Thank you for the kind comment regarding the team, they truly care and their goal is to really make your stay unique. You mentioned our giant Jenga, I hope that you had time to play it along with all the other games that we have in our Playroom: pool table, Shuffle board and Ping Pong table.
We are looking forward to welcoming you back soon, next time you have to try the Breakfast at our restaurant "the Cavalier", it is a great way to start the day.
Safe travels,
Benjamin Duverge - General Manager

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Reviewed 8 June 2014

Stayed here during Apple's WWDC which is held in Moscone West a couple of blocks from the hotel. Convenience clearly a factor in my choice, but the staff were great, the rooms large and the shower ... well, let's just say that you would be hard pressed to find a more powerful shower fitted to a water cannon ;-)

Oddly, the in-house restaurant doesn't serve a full english breakfast at, er, breakfast time - only at lunch time, which is simply daft. Partly as a result, we ended up spending most of our breakfast times in Cafe Venue next door which does the most amazing breakfast burritos, but I digress ...

Hotel Zetta is well situated for the conference centre, and we also found it a convenient location for sight seeing - by bus (the 71 goes to the botanic gardens for example), cable car (lombard street and then on foot to fisherman's wharf) or indeed by Taxi. It's situated in a FLAT area of San Francisco and once you've been up and down a few hills, you'll appreciate the reason for my capitals.

There's a great Italian restaurant across the road in Mint 54 and the food options at the top of the Westfield next door are surprisingly good for lunch too.

The hotel melted quietly into the background during our stay, no dramas, no problems, just a well run friendly upscale boutique that would definitely be on my shortlist the next time we return to San Francisco.

  • Stayed: June 2014, travelled on business
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3  Thank archipenko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benjamin D, General Manager at Hotel Zetta San Francisco, responded to this reviewResponded 30 June 2014

Dear archipenko,
I am delighted that you stayed with us during Apple's WWDC, this is indeed an exciting time in the city. Hotel Zetta is the perfect location, just a block away from the conference center and next door to the cable car turn around on Powell - hub for shopping and sightseeing in San Francisco. In addition to our acclaimed Cavalier restaurant situated in the hotel, there is a multitude of dining and entertainment venues within walking distance, I see that you were able to discover a few of them. The entire team at Hotel Zetta is looking forward to welcoming you back!
Safe travels,
Benjamin Duverge - General Manager

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