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“Ultra Chic and Trendy”

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Clift Hotel San Francisco
Ranked #72 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
San Jose, California, USA
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Ultra Chic and Trendy”
5 of 5 bubbles Reviewed 17 March 2014

I say trendy, but in a good way. We checked in VERY early (9:00am) and of course our room wasn't ready (I didn't expect it to be). Not a problem at all, being WE were so early. The young girl at the front desk was very sweet (my fault for not getting her name). When our room was ready, which was before the posted check in time, she gave us a call.
The hotel itself has a very cool lounge area and some very nice decor in the lobby. Our room was pretty decent size for a SF hotel room. Very close to Union Square and tons of places to eat nearby. All in all the hotel was a nice place and would stay there again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James_Mays, Front Office Manager at Clift Hotel San Francisco, responded to this review, 31 March 2014
What a wonderful review and recommendation to receive! We’re so glad that you enjoyed your time here at Clift and appreciate the kind words on our staff and service you received. Just the time you spent in the bar, makes us want to go out for a drink! We look forward to welcoming you back soon.
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3,297 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (546)
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English first
Gold River, California, United States
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 16 March 2014 via mobile

This hotel is in a great location, close to Union Square and excellent restaurants. The decor is trendy and unusual but very beautiful. The bar was a lot of fun and very popular! One night there was a line outside to get in! The rooms are small but very comfortable, especially the bed! So comfortable, like sleeping on a cloud!
The walls must be very thin as I could hear everything in the room next door. From talking to the shower running and the toilet flushing. Very annoying. Then there was always the lingering smell of smoke! I don't know if we were on a smoking floor or not but the smell was coming from somewhere and it was very noticeable.
Overall it's a nice place but we won't stay again.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Amanda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James_Mays, Front Office Manager at Clift Hotel San Francisco, responded to this review, 31 March 2014
We are always delighted to hear from our guests, positive or otherwise and it is great to know you have enjoyed many stays that have met with your satisfaction. We must apologize,however, for any inconveniences you encountered with your recent visit due to the unfortunate mix up with the accommodations, and the lingering smell of smoke. While there is certainly something for every taste, we regret if your guest room was not what you had hoped for. Someone is always available should any issues arise while you are staying with us and we are disappointed that your overall visit was not more positive. Thank you for your time.
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Cumbria
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 15 March 2014

Stayed here with my wife. Originally booked a double smoking room but they had none left. Two options were either the one bed suite or a basement small double. The suite was chosen. Excellently laid out with a dinner table fit for the grandest buffet !!

The spacious bedroom was complimented with a 32 inch TV (as well as one in the living area) and a small hifi. Then into the dressing room with ample storage and finally into the surprisingly normal bathroom with a separate shower enclosure. Beds and sofas comfy. Hotel interior very nice if a bit up itself ! Bouncers on the door were a bit of a pain to get by after a day touring the shops and sights of this city, but I suppose they have a job to do. Overall a very nice break !

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blueoctober_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James_Mays, Front Office Manager at Clift Hotel San Francisco, responded to this review, 31 March 2014
What could be better than a relaxing weekend with a day of shopping? Thank you so much for sharing your review and appreciation for Clift. We are delighted you had a positive experience and that our associates provided such hospitable and helpful service. We hope to see you again for another great getaway soon.
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Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 13 March 2014 via mobile

Old hotel remodelled by Philippe Starck with Dali and Eames pieces in the beautiful lobby. This hotel has a legendary cocktail bar, we even loved the elevator interiors! The staff we dealt with were all fabulous. We had a 'loft king' suite & there were some minor signs of wear and tear here and there but nothing to undermine our experience. The concierge organised a 3 hour minivan tour with a local firm that was excellent.

Stayed March 2014, travelled as a couple
Helpful?
Thank jimmytheshoe s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James_Mays, Front Office Manager at Clift Hotel San Francisco, responded to this review, 31 March 2014
Clift is indeed truly unique! Thank you so much for sharing your feedback. A getaway with loved ones can be the perfect antidote to the hustle and bustle of life and it is great to know that our associates left you with such a positive impression. Did you know 'The Big Chair' is a piece of art from the original Clift Hotel? We look forward to welcoming you all again and hope that it becomes a tradition!
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Toronto, Canada
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 11 March 2014

Really nice ambiance in general in this hotel, but when was the last time you stayed in a hotel with no closet in the room? Be ready for that in this expensive hotel, or as they call it: luxurious. I couldn't believe when I noticed it, and then I called the front desk, just to be told that such was the room that I had reserved. I went to my reservation and it said: standard.

  • Stayed February 2014, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank YQUIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James_Mays, Front Office Manager at Clift Hotel San Francisco, responded to this review, 31 March 2014
It is truly disappointing to learn that your encounter was far from what we expect for our guests. A stay at our historic hotel can be such a magical experience and many who visit enjoy so much of what we have to offer, including impeccable service. We truly apologize if that was not the case while you were here and will share your comments with our management team. Thank you for your feedback, we hope that the next time you are in San Francisco you will give us another chance to provide you with the type of experience you deserve.
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california
Level Contributor
150 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 4 March 2014

Well, our travel agent got us an amazing rate for the junior suite. The decor was soft and modern- very high ceilings gave the feeling of spaciousness. However, when they remodeled, I think they left out the bathroom, which was small and out of date. Very poor closet space and storage so bags were out and things got messy. Loved the vibe and the bar (Redwood room) downstairs which can get going at night. Nice staff. Great location.

Room Tip: We stayed on 13th floor and had a nice view.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drmrussellphd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James_Mays, Front Office Manager at Clift Hotel San Francisco, responded to this review, 31 March 2014
Thank you for sharing details regarding your recent experience at the historic Clift as well as so many of the amenities you enjoyed while here. Our location is a favorite for many of our guests and we truly appreciate your high praise from the hotel to our bar! If there is anything we can do to make your stay more comfortable, our associates are always ready to help. We hope to have the pleasure of welcoming you back again for another great stay.
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San Diego, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 March 2014

My companion and I arrived at 10 AM, not expecting to be able to check in. The agent behind the counter (possibly a manager?) said she could get us checked in. Halfway through the checkin, the internet went down, so she could not check us in. She took down my information, apologized for the inconvenience, and promised an upgraded room. A half-hour later we were able to check in, and the agent came through with a great upgrade. And so, incredible service began with the moment we arrived.

For the rest of the weekend, every member of the staff who helped us was professional, helpful, and friendly. Even the housekeeping staff left a charming note in response to our "Thank you!" note that accompanied the room tip. At checkout time, my companion and I were still at a post-wedding-ceremony celebration. Although the hotel had already given us late checkout, they gave us one more hour so we could complete the celebration. Bottom line: I can't imagine getting better service than we got this weekend at Clift.

The upgraded room was spacious, wonderful, and tastefully appointed. The bed was comfortable. The internet service seemed pricey ($17-something a day), until you realize it covered up to four devices -- no more fighting over whether the iPad or the laptop gets to be on WiFi. Internet service was slow the first day (maybe a hangover of the checkin problem?), but was blazing fast thereafter.

Stay here. I can't imagine it being a disappointing experience.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Victor F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James_Mays, Front Office Manager at Clift Hotel San Francisco, responded to this review, 31 March 2014
It is always such a pleasure to read feedback such as yours, thank you. At Clift is it our top priority for each and every guest to enjoy an excellent stay we are thrilled that your visit exemplified that goal! The views from our tower rooms are some of the best in the bay area and we love to know you enjoyed your accommodations so much. Thank you for your review and kind words for our associates. We hope you will come back for another stay soon!
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Additional Information about Clift Hotel San Francisco

Property: Clift Hotel San Francisco
Address: 495 Geary Street, San Francisco, CA 94102-1222
Region: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Business Hotel in San Francisco
#40 Green Hotel in San Francisco
#42 Luxury Hotel in San Francisco
#49 Family Hotel in San Francisco
#64 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Clift Hotel San Francisco 4*
Number of rooms: 372
Official Description (provided by the hotel):
An inspired fusion of old-world hotel elegance with distinctly contemporary energy and glamour, the nearly century-old CLIFT’s modern and daring sense of diversity perfectly captures the city’s spirit. Steps from Union Square shopping and the legendary Nob Hill, CLIFT is perfectly located for sightseeing, shopping and socializing. Designed by Philippe Starck, the soaring lobby contains one of the most eclectic furniture collections in all of California ... more   less 
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Also Known As:
Clift San Francisco
San Francisco Clift Hotel

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