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“Good central location, but pricey”

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The Kensington Park Hotel
Ranked #78 of 228 Hotels in San Francisco
Certificate of Excellence
Cardiff, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good central location, but pricey”
2 of 5 bubbles Reviewed 10 July 2013

We booked this hotel on the strength of their website and the central location. In hindsight, we probably would have gone some further out and got a better place for the money.

They had a bad start, losing our booking information despite it being booked several months before and through their own website. Staff helpfulness was mixed - some being friendly and helpful, others seemed bored although not actually rude.

The rooms were nice but ours was very small - it was a more expensive corner room and had dual aspect views but wasn't worth the extra money. Parking is $40 a day extra and there is no breakfast. Decent enough hotel but only worth about 50% of the price.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dimitar S, Manager at The Kensington Park Hotel, responded to this review, 5 August 2013
Dear Andrew W,

Thank you for your review. Please accept my deepest apologies for the guest services issues you have encountered upon your arrival. The issues have been addressed accordingly. The room sizes vary between 270sq ft and 315sq ft. I strongly recommend an upgrade to the Royal Suite, should guests find our average room size to be too small for their needs.

Thank you again for your feedback. I hope that you will give the Kensington Park Hotel another chance in future. Please do not hesitate to contact me directly and I will be delighted to assist you with your reservation.

Best regards,

Dimitar Stanev
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,119 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (205)
Date | Rating
  • Chinese (Traditional) first
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English first
Great Falls, Montana
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 July 2013

great value and location. it is an old hotel that retains its character but with modern conveniences. bed very comfortable we did have a room at the back of the hotel that was nice and quiet, price was great. the bathroom was very small but a great tub/shower. the room did lack a full length mirror. staff was great with wonderful suggestions. I would defiantly get the 3 day bus/street car pass it was fun and easy to use. we did bike across the golden gate bridge which was a great deal of fun. a piece of advise if you want to go to Alcatraz you should make reservations at least a few weeks before you go as it is sold out for a few weeks in advance.

Room Tip: ask for a quiet room they do have them.
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brit104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
1 review
5 of 5 bubbles Reviewed 4 July 2013

This hotel was wonderful. The location was right next to Union Square in San Francisco and 1 block from Chinatown, Macy's; 2 blocks from the end of the Cable Car line. We had a room with a King sized bed and a window that opened for nice airflow. It was the perfect location and a very nice hotel. I would definitely stay there again. (Better than staying at Fisherman's Wharf and very close to everything)

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RosmariebOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Granbury
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 1 July 2013

I came into our trip to San Francisco a little wary of our hotel choice, because we'd never been to the city and we wanted to be in a good area. I found Kensington Park through an offer on LivingSocial.com. We had a great stay. The king bed was comfortable and the room was really good-sized considering the age of the building. The bathroom was huge, which was the opposite of most I heard about the place in my vacation research. Dorothy and the rest of the staff were extremely helpful and polite. It's in the middle of Union Square, so it was close to a ton of shopping and restaurants. We didn't need city transit, because it was within a 15-30 minute walk from most of our destinations.

While we didn't hear much outside, the internal walls were pretty thin. Thankfully, we didn't have noisy neighbors.

The only downside to our stay was the amount of homeless people in the Union Square area. This had nothing to do with the hotel, which is unfortunate, because although we loved the hotel, we will probably stay in another part of town next time.

Room Tip: We were on the sixth floor and it seemed to be quiet to the outside world.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jaime H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bideford, United Kingdom
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 22 June 2013

Arrived early our room wasn't ready but we could upgrade to a room that was so we did this . Not sure it was an upgrade the bathroom was so small you couldn't swing a cat we were on the top floor on the corner nice views but very noisy from union square .On check in receptionist was very nice on check out the male receptionist not so nice .We told him the night before we had noisy people knocking on doors and giggling at 3 in the morning (some adults need to grow up ) he did tell us we should have phoned down and told them . We were tired and had a 30 hour day ahead of us so we weren't impressed . Good location if your at the back of the hotel very pretty and most staff were very pleasant and helpful .

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Disneydreamer22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
4 of 5 bubbles Reviewed 22 June 2013

Stayed here on a 4 day/3 night .You can't beat the Union Square location, lots of shopping, food, bars, etc. Very helpful staffs with providing directions or extra amenities. Great location, within a block, you have Union Square, cable cars and tour buses (hop on, hop off variety).

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phoebe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gosford, Australia
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 21 June 2013

Because of a mix-up with my dates, I arrived in SF a day earlier than I had planned. The staff here were able to offer me a room at short notice for a very reasonable rate.

They are friendly and knowledgeable, and the location is good for the CBD, Chinatown and the Moscone Centre.

My room was clean, well stocked and quiet.

They don't do breakfast, but are able to recommend nearby places to eat.

Can recommend this hotel.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OBC_NMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Kensington Park Hotel

Property: The Kensington Park Hotel
Address: 450 Post Street, San Francisco, CA 94102
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#53 Romantic Hotel in San Francisco
#59 Business Hotel in San Francisco
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Kensington Park Hotel 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Kensington Park Hotel
Kensington Park San Francisco

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