The hotel appears very nice , has a great location and a wonderful staff but many shortcomings. The electrical outlets in out room were all loose and many times did not hold plugs ( waking up to uncharged phones in the morning is annoying). The shower had in consistent temperature and frequently had to get out and the stream would change to scalding to freezing and back again. The walls are very thin and we heard whole conversations of the girls next door and can hear into other people bathrooms through ours. It takes longer than 20 for them to retrieve your car despite what they say. The staff is nice though and try their best to apologize but there is only so much they can do ...