I stayed in this hotel for one night on the end of a business trip due to it being cheaper than the work hotel!
I checked in on 6th December for a Friday night stay. I arrived at 3pm and was told my reception that I had to wait for 5 minutes before I could check in because they were in the middle of a system upgrade. The offered me free tea from the tea table in the lobby area. I waited 10 minutes which wasn't great as I was tired and wanted to dump my suitcase and backpack somewhere and relax!
Once they were able to check me in, it was a quick process and I was shown to the elavators which took me to my room on the 8th floor. The lifts were really slow. So when I had locked my key in my room later on in the day, it was a painful journey to go back down to the lobby and back up to the room.
I took my luggage to my room myself and found the room easily. The room had a TV, a chair (handy for dumping bags on or putting on boots!), a wardrobe with suitcase holder and complimentary water. There was no safe. The bathroom was an ok-size containing toiletries, hair dryer and bath/shower. The sink was a little small and didn't have room for me to put out my toiletries or make up but there wasn't really enough room in the bathroom to have a large sink. The bed was more than big enough for myself and had no problems sleeping at all. It was quiet and peaceful.
Location was great for shopping. A short walk to the Westfield Shopping centre and tram stop on Market Street. It's right off Union Square too which has Macy's, Tiffany's and Saks. As it's Christmas time, the square was hosting an ice rink and a huge Christmas tree so it was very festive. As I left on Saturday evening though, it was very very busy and the roads around the square were full of vehicles making traffic a nightmare.
Upon checking out, it was done smoothly enough and they asked for feedback. I mentioned the delay in checking in due to their system upgrade and they blamed it on people switching over shifts. Check in starts at 3pm, they should be doing things like that at a different time!
A member of staff helped me order a taxi later on in the day which charged me a set fee and despite the huge congestion occurring in the Square, he managed to get me to the airport within 30 minutes.
Overall, the stay was pleasant. Good value for money & there is more that the hotel offered than I took up. There is a theatre and a cafe area on two other floors. I would recommend this place for location.
- Official Description (provided by the hotel):
- Complimentary Coffee and Tea Service with Italian Biscotti on the 9th and 11th floors. Complimentary WIFI access throughout the entire hotel. Complimentary Business Self-Service Desk in the lobby with computer access and printer. Complimentary Hot Tea and water in the lobby from 730A to 6PM. Complimentary Sherry in the lobby daily 4P to 6P. ... more less
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- Also Known As:
- Kensington Park Hotel
- Kensington Park San Francisco