I didn't realize that I wasn't booking a full-service hotel, but with all of the restaurants in the area & delivery options, that wasn't really a problem. It's a half-block from Union Square, so there's plenty of food, shopping & entertainment around. The rooms are a bit larger than I'm accustomed to for historic hotels in this area which was nice, and the furnishings are a nice mix of modern and antique. The free wifi works great in the lobby & in the rooms. They have a doorman, but I'm not quite certain what he does. My entire three-night stay, he was always in the lobby when I arrived & departed and was quite friendly, but he didn't hold the door for me once. He was very interested in helping me with the wifi in the lobby upon arrival as I waited for my room to be ready (I was extremely early). They serve complimentary sherry and tea in the evenings, as well as hot chocolate when it's cold. There are cold beverages, including OJ, at a central location on each floor in the morning. One evening they had a pianist in the lobby who played quite well, but stopped and started songs midway through as she saw fit, as though aware that her playing was just part of the background and no one was really paying close attention. However, it was disconcerting for a music lover. My king bed was extremely comfortable, and the linens were nice - plenty of extra pillows. I had a great view of Nob Hill, and lots of natural light in the room. They have radiator heat, which didn't quite do the trick to warm up the room upon checking in with 50 degree weather outside. I had them bring up a space heater, which heated the room quickly, and I didn't need to use it again after that first evening (thankfully, the handyman/porter who brought it to me was extremely concerned that I would dry my skin out using it, and reminded me of this every time I saw him during my stay - nice fellow). Everything was in good repair, clean, and all of the amenities I needed were present. I really appreciated the closet, drawer & cabinet space in the room as I always fully unpack, and it's nice to have everything put away neatly. My only complaint is that they need to add mini-bars in the room. Overall, I thought it was an amazing value for this location at about $250/night. I'm only not rating it five stars because it's not quite what I would consider plush. There's just a little bit of "finish" that's lacking to get that last star. It's a quirky old hotel with quirky staff, and I like it & would definitely return. After this stay, I'd like to try the other properties in the Personality Hotels portfolio.
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- Also Known As:
- Kensington Park Hotel
- Kensington Park San Francisco