Nice comfortable rooms (we came and went three times) and always well serviced by friendly housekeeping staff. A real bonus having an attached walk in wardrobe and baggage room which avoided the clutter we usually create whenever we move into a new room. Highly functional with all expected conveniences right down to plenty of jackpoints to plug in and recharge smartphone / Ipad etc from. One absence however was air conditioning. However, when we located the Chancellor on line it was clear from the outset their rooms only have a ceiling fan so we arrived with our eyes open. (This was adequate for our October Indian Summer month visit). Although only two lifts they were quite speedy and we never waited more than a minute. One room we had difficulty with the card access which took a bit of manipulation before working, we endured but when we did report this it was rectified immediately. All staff were consistently courteous and helpful. The 24/7 lobby located 'help yourself' real coffee and tea machine was great, particularly when you factor in the decadent multi flavoured syrups and freshly baked cookies. I was silly enough to leave a recently purchased SF Giants cap in the lobby during checkout. I had already lost another hat on a bus two days earlier so was kicking myself this new hat was about to share the same fate. Upon return to new Zealand I phoned the Chancellor and asked if they would post my hat back, at my expense. Less than a fortnight later my hat arrived with the Chancellor Hotel's complements. Old fashioned hotel hospitality in a pay as you go society, we were most impressed. This coupled with the Chancellor's excellent location and 'across the road' proximity to Union Square. One tip to those from outside the US.....check out the DSW shoe store next door....a shoe Disneyland ! (I've got the credit card statement to prove it) .
We really enjoyed our time at the Chancellor and if we return to San Francisco will definitely stay here again....no hesitation.
- Official Description (provided by the hotel):
- The BEST LOCATION at the BEST PRICE...The Chancellor Hotel on Union Square is a historical, boutique hotel located in the heart of San Francisco where the Cable Car stops at the door step. Experience the best service and thoughtfull amenities while being surrounded by world class shopping, dining and theaters. From Union Square, ride the Powell Street Cable Car over Nob Hill, past Chinatown and North Beach, to Fisherman's Wharf. ... more less
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- Also Known As:
- Chancellor Hotel San Francisco