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“Excellent Hotel in the Heart of the City”

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Chancellor Hotel on Union Square
Ranked #14 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Brisbane, Queensland, Australia
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent Hotel in the Heart of the City”
Reviewed 18 April 2014

I've stayed at Chancellor twice now and both times have been excellent. The rooms are clean and tidy, bathrooms are reasonably spacious, beds are comfortable and it's in a great location. I'll be staying again when I return to San Francisco.

The staff at this hotel are excellent and go out of their way to assist you.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vickie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this review, 18 April 2014
Thank you!
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5,238 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Woodinville, WA
Level 4 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 April 2014

We stayed at the Chencellor in March - what a great boutique hotel. All the staff were friendly and helpful. Room had a peak of Union Square. Small, but it had everything we needed (very large walk in closet if you need that!). Reminded us of hotels in Europe. You can walk or cable car to everything. Loved the location. Wolud definately stay there again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2Giants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this review, 18 April 2014
I definitely think the best description to give for someone to get an idea of what the hotel is like it to say it is like the hotels in Europe.

Thank you for appreciating us!
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Orlando, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 April 2014

My wife and I stayed at the Chancellor Hotel for 5 nights in mid-April and were extremely pleased with our accommodations choice! I did a lot of searching around online and prior to booking and the Chancellor turned out to be the best value for wanting to stay near Union Square in the "heart of San Francisco" - in fact, it's pretty much in Union Square (we could see it from our hotel room). The staff was great and very easy to work with (and also out of your way if you don't need them) and the room was great - actually a little bigger than I expected for a boutique-style hotel in this city. You really can't beat this hotel's location combined with it's service, views and charm. It's right next to Sears Fine Food too - which is a huge plus (eat breakfast there)! It's also right on the Powell/Hyde trolley line and you can get a multi-day pass, or just do like we did and use the Uber App on your phone - which was awesome. While you're there, definitely do an Alcatraz tour, catch a Giants game if you can, see Haight-Ashbury, Ghiradelli Square, Fisherman's Wharf, Farmer's Market at the Ferry Building and take a day tour to Sonoma/Napa Valley (we recommend Green Hills Wine Tours).

If you were like me and were looking around for a while online, seriously stop now and just book a room at the Chancellor! Seriously, do it...no, for real.

Room Tip: Ask for a room up high with a great view of Union Square and/or Powell Street. Not only do the highe...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank apshipman25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this review, 18 April 2014
Thank you! I strongly believe that when people do their research like these folks did, they will achieve the same satisfaction level.
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yorkshire
Level 4 Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 April 2014

Nice hotel in a perfect central location. Rooms are small but hey, if your spending all your time in the room, your missing the most awesome city! Nice touch having the free snacks in the lobby and the little bar area is cool too. Brilliant location for the shopping and also on the main tram line to the Wharf area. Rooms on the Main Street are a little noisy but who cares, your in a busy bustling city! Can't fault this place at all!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gaynorone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this review, 18 April 2014
Yes, the rooms are small and well said! I look at our rooms like a cruise ship cabin...Small but efficient to sleep and change in, but everything you want to do is out and about so your not spending any time there anyways.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 5 Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 April 2014

Rooms aren't huge, but perfect place to lay your head after a day of sightseeing and shopping.
Coffee and cookies in the lobby are a nice touch.
Staff at the front desk were very helpful, assisting us with recommendations for wineries to visit and routes to drive around the Napa Valley
Breakfast in the hotel is ok, I would skip and try Sears if you are prepared to wait a while.

Room Tip: An obvious tip - get a room on a high floor so that the street noise doesn't keep you awake.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kate H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budva
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 April 2014

excellent hotel grate location. nice room friendly people !!!!
there is a parking just 2 minutes from the hotel ! the cable car is 1 minute away, you can find a dinner ,shops everything you need just near by .

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ruth h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level 4 Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 April 2014 via mobile

This hotel is in a perfect location for viewing the city. Designer stores on your door step, the sight seeing bus stops just down the street, great restaurants all around. The room had everything you needed, the only thing I would say is go for brunch next door instead of In The hotel the food wasn't great although the service was fantastic. In fact all of the staff couldn't do enough to help you & were very friendly. I would definitely recommend this hotel.

Stayed April 2014, travelled with friends
Helpful?
Thank mrsk1ng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chancellor Hotel on Union Square

Property: Chancellor Hotel on Union Square
Address: 433 Powell Street, San Francisco, CA 94102-1503
Region: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#8 Family Hotel in San Francisco
#8 Green Hotel in San Francisco
#9 Romantic Hotel in San Francisco
#10 Business Hotel in San Francisco
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Chancellor Hotel on Union Square 3*
Number of rooms: 137
Official Description (provided by the hotel):
The BEST LOCATION at the BEST PRICE...The Chancellor Hotel on Union Square is a historical, boutique hotel located in the heart of San Francisco where the Cable Car stops at the doorstep. Experience the best service and thoughtful amenities while being surrounded by world class shopping, dining and theaters. From Union Square, ride the Powell Street Cable Car over Nob Hill, past Chinatown and North Beach, to Fisherman's Wharf. ... more   less 
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Also Known As:
Chancellor Hotel San Francisco

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