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“Great Hotel”

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Chancellor Hotel on Union Square
Ranked #16 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Reviewed 21 April 2014 via mobile

Is a very good hotel, with an excellent location, everything is near. The rooms and specially the bed is very comfortable. The mini fridge in the room is very convenient. The hotel is very clean and the Staff is very friendly. I like it a lot. Also in the lobby you have all the time coffee, water and tea.

Stayed: April 2014
1  Thank CoriCC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this reviewResponded 23 April 2014

Thank you for noticing the "extras" provided to try and make things a little more comfortable. Our goal is to provide all of the comforts without the extravagance.

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1,762 - 1,768 of 5,309 reviews

Reviewed 21 April 2014

When we arrived walking up Powell Street I wondered what we'd gotten ourselves into. However the staff at the desk were very welcoming and extremely helpful. Once we got up into the room I became a little apprehensive about the noise I could hear coming from the cable cars outside as our room faced directly onto Powell Street on level 5. However this proved not to be a problem at all. The bed was supremely comfortable and we really appreciated the pillow menu which helped improve our sleep further.
Despite the slightly dated decor in our room I wouldn't hesitate to recommend this hotel to anyone. We really enjoyed our stay.

  • Stayed: April 2014, travelled as a couple
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1  Thank Katherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this reviewResponded 23 April 2014

Thank you for keeping an open mind and going with the flow. I am very pleased that you enjoyed your stay in the end and would recommend us. That means a lot.

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Reviewed 20 April 2014

My Husband and I stayed here on our honeymoon a couple of weeks ago and we both really enjoyed our stay. The hotel knew it was our honeymoon and gave us a lovely room with a view of union square along with sparkling wine and a photo frame. The room we had was very spacious - the closet was bigger than our previous hotels bathroom that's how much room we had! there are a number of things that i was particularly impressed by with this hotel, those being complimentary WiFi in our room, huge comfortable bed,free coffee and cookies everyday (which were amazing) and a little rubber duck for our bath! when I stay away from home its little touches like this that I love! we would defiantly recommend staying here.

  • Stayed: March 2014, travelled as a couple
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2  Thank Staceyeliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this reviewResponded 23 April 2014

When people choose to stay with us during a special occasion, we appreciate that and try to live up to that honor.

All the best in your new life together. Come back soon!

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Reviewed 19 April 2014

Excellent location close to Union square. On the last night we found a cockroach in our barhroom. When telling the hotel staff they just shrugged so they're probably not uncommon.

Parking the car cost ca $30/day.

  • Stayed: April 2014
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5  Thank sbladh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this reviewResponded 21 April 2014

I am not even going to dignify this with a response other than to say: This is what is wrong with review sites... People can post things that are completely false and there is nothing we can do.

Thankfully, I believe 99% of TripAdvisor users see right through people like this that create an account and make their one and only posting like this. However, it still stings.

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Reviewed 19 April 2014

San Francisco is our last stop for our honeymoon. We chose to stay with Chancellor hotel after we saw the review in tripadvisor. It turned out that we became part of the happy customers of Chancellor hotel.
We got a room at level 10 and facing the Union square. We could hear the sounds of the street when we open the window, but it was not a problem for a light sleeper like me, as the noise level was quite low after 11pm.
The room is a bit small, but it's quite complete. You basically got everything you need in the room. They even have a pillow menu, where you can order two extra pillows from the menu. They offer 12 different kinds of pillow for you to order, isn't that fantastic?!
The location is also fantastic. The shopping area is just few blocks downhill, the cable car station is just right in front of the hotel, and there are few good restaurant nearby the hotel as well.
Overall we have no regret choosing Chancellor hotel as our last hotel during our honeymoon.

Stayed: April 2014, travelled as a couple
1  Thank ChooCH93624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this reviewResponded 19 April 2014

Welcome to the club of satisfied guests. We hope you will come back on a special anniversary

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Reviewed 18 April 2014

I've stayed at Chancellor twice now and both times have been excellent. The rooms are clean and tidy, bathrooms are reasonably spacious, beds are comfortable and it's in a great location. I'll be staying again when I return to San Francisco.

The staff at this hotel are excellent and go out of their way to assist you.

  • Stayed: October 2013, travelled on business
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1  Thank Vickie J
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Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this reviewResponded 18 April 2014

Thank you!

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Reviewed 18 April 2014

We stayed at the Chencellor in March - what a great boutique hotel. All the staff were friendly and helpful. Room had a peak of Union Square. Small, but it had everything we needed (very large walk in closet if you need that!). Reminded us of hotels in Europe. You can walk or cable car to everything. Loved the location. Wolud definately stay there again.

  • Stayed: March 2014, travelled as a couple
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1  Thank 2Giants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes_Tyler_GM, General Manager at Chancellor Hotel on Union Square, responded to this reviewResponded 18 April 2014

I definitely think the best description to give for someone to get an idea of what the hotel is like it to say it is like the hotels in Europe.

Thank you for appreciating us!

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Additional Information about Chancellor Hotel on Union Square

Address: 433 Powell Street, San Francisco, CA 94102-1503
Region: United States > California > San Francisco > Union Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#8 Family Hotel in San Francisco
#9 Green Hotel in San Francisco
#9 Romantic Hotel in San Francisco
#10 Business Hotel in San Francisco
Price Range: £117 - £446 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chancellor Hotel on Union Square 3*
Number of rooms: 137
Official Description (provided by the hotel):
The BEST LOCATION at the BEST PRICE...The Chancellor Hotel on Union Square is a historical, boutique hotel located in the heart of San Francisco where the Cable Car stops at the doorstep. Experience the best service and thoughtful amenities while being surrounded by world class shopping, dining and theaters. From Union Square, ride the Powell Street Cable Car over Nob Hill, past Chinatown and North Beach, to Fisherman's Wharf. ... more   less 
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Also Known As:
Chancellor Hotel San Francisco

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