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Fairmont Heritage Place, Ghirardelli Square
Ranked #25 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Riffa, Bahrain
Level Contributor
217 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
“Best hotel/apartments in San Francisco”
Reviewed 14 August 2012

Stayed in June 2012, we used the house car twice, the 2 bedroom apartment was very nice and stylish, no body told us that they have bikes for guest use when we asked abou bikes to cross the Golden Bridge Gate, so we rented bikes for that trip.
The parking fee was so expensive $55 a day , we parked the car for 4 nights without using it once, since we were eager to use the cable car to go to and from Union square, and the F-line with historic buses from towns of USA and Europe. also we used the Yellow GO-Car once , which is a self-Guided tour in small yellow cars, went through Lombard street and Golden gate park in the Go-cart which was so much fun.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Bahrainmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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659 reviews from our community

Traveller rating
    532
    92
    18
    9
    8
See reviews for
357
159
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32
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Indianapolis, Indiana
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 10 August 2012

Our family of 6 stayed in a 2 bedroom apartment for a week in June. The accommodations were top notch. A full kitchen, washer, dryer, flatscreens with great sound system, and a fantastic view of the bay!! The modern furnishings were quite appealing to us, as were the daily chocolates left in the room....

The complimentary house car was great for trips to the grocery store or other places within their 2 mile radius. The drivers were very pleasant young men, helpful and accommodating. We used the hotels's bikes to ride across the Golden Gate Bridge and explore a bit, a very nice time. Cable Car stop was close by.

Breakfast was ok. The food choices were fine, but the buffet was not restocked often enough to accommodate the late risers. The afternoon wine time really should be extended for another hour so that guests have a bit more time to enjoy....I'm thinking that something more like the lounge options at the Waldorf or Ritz Carlton properties would be appropriate for a property such as this.

As nice as the hotel is, the outdoor section of Ghirardelli Square is a bit depressing....lots of empty storefronts...just seems a bit run down....perhaps due to the current economic conditions.

Some of the family activities we enjoyed:
Dylan's Tours (full day including Muir Woods) Fantastic!!!!
Alcatraz
Yank Sing for dim sum twice....my mouth waters just thinking about it.
running and biking along the marina and over the Golden Gate Bridge.

All in all, a nice stay....

Room Tip: Get the bay view!
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
6 Thank fortwaynemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
91 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 3 August 2012

I have stayed at Ghirardelli Square twice over the past 18 months, but haven't written a review until now because quite frankly I had nothing to add to the comments from others. We stayed in a one-bedroom suite with a terrace and bay views. Superb quality of furnishings, a kitchen better equipped than my own, supremely comfortable bed and bed linen. The only shortcoming was no bath, but really........that is being very picky indeed. I like this location because it is walkable from Fishermans Wharf but much quieter. The San Francisco bus system is excellent, and there is a stop right outside which takes you through Chinatown to the centre of the city - we only used the complimentary car service once, because we didn't need to. The staff couldn't be more charming and helpful - their restaurant recommendations were first rate, and they even managed to organise our (second) booking at Garry Danko at a day's notice. So..........in summary if there were six stars available they would be worth it.

Room Tip: The rooms on the bay side would be much quieter than those fronting North Point Road,which has a lot...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank maxie88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 31 July 2012

We had booked a small apartment and when we arrived we were so amazed to find that we had been upgraded to a 2 room apartment free of charge. The apartment was not only very comfortable but all beautifully decorated. It is very well located near the fisherman's wharf. We also appreciated a lot the free car service provide by the hotel (2 miles radius).
The only downside was the breakfast: not much choice for this standard of hotel.
I really reccommend this accommodation.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Netopyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 July 2012

We have stayed at Fairmont Heritage Place several times in the past years.

The rooms are handsomely decorated with very comfortable beds,viking appliances in the kithcens, gas fireplaces, dishesm wine glasses and wine bottle openers.

Don't see anything--just call the staff.

The staff from front door concierges, to bell men to maintenance staff take great pride in their work and always have a smile and can do attitude.

There is a house car and driver to take
Guests within 2 miles of the hotel subject to availability,

The location is close to Ghirardelli Square and Fisherman's Wharf with nore than two dozen great seafood restaurants, a good Barbeque Place, an IN Out Burger, several excellent ice cream places, speiatly bakeries etc. More than enough good choices to fill a full week, Fairnmont Heritage Place outs out a very nice cold and hot breakfast buffet every morning and nice wine and cheese buffet every day at 4pm.

Go out the back door to Ghirardelli Square and there is 1950's. Lori's Diner for excellent and very reasonable meal choices. You can print out a 15% discount coupon from their website.

Did we mention the bowls of free Ghirarelli chocolate put out for guests?

Staff has recently added some bicyles for guests to use.

In our 20 years of travelin around the world and extensivley in the U.S. The Fairmont Heritage Place and its staff make every visit seem like you are returning home to family!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 792DavidB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 July 2012

We had a two bedroom condo with full kitchen. Everything was immaculate! The staff was ALL superb and very accommodating.The complimentary breakfast is excellent. The ipad in the room was cool and useful. The car that brought you within a 2 mile radius was very useful. I could say much more, but it's all been said before. We have traveled extensively as a family and Faimont Ghirardelli ranks among the best. Thank you!

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Service
Helpful?
4 Thank ZacmanMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
109 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 20 July 2012 via mobile

Absolutely splendid hotel in every way. Beautiful rooms, smart public areas, super helpful staff and incredible location.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BritBangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Heritage Place, Ghirardelli Square

Property: Fairmont Heritage Place, Ghirardelli Square
Address: 900 North Point Street, Suite D100, San Francisco, CA 94109-1192
Phone Number:
Region: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in San Francisco
#14 Romantic Hotel in San Francisco
#16 Luxury Hotel in San Francisco
#22 Green Hotel in San Francisco
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
Number of rooms: 22
Official Description (provided by the hotel):
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect. ... more   less 
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Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco

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