Stayed here in Nov 2013 and thought the concierge and front desk very accommodating. The were very quick to book tickets for Alcatraz, and they took us to and from restaurants in the complimentary car, often at very short notice.
The room was very nice (114), with a nice view out onto the Ghirardelli Square, and a side view of the ocean. Bed was super comfy.
The location was convenient for the piers and Alcatraz, plus it was close to the turnaround point for the trolley bus. (This is a fabulous trip to Union square for only $6).
My main problem was the lack of amenities - no gym, no pool, no spa, no bar to gather at night, no restaurants.
In addition, the water pressure in the shower was embarrassingly weak - come on, get this fixed as I expect a good pressure in a hotel of this caliber (and price). Nice shower cubicle though!
- Official Description (provided by the hotel):
- The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect. ... more less
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- Also Known As:
- Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco