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Fairmont Heritage Place, Ghirardelli Square
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Reviews (741)
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All reviewshouse carfull kitchenfire pitwasher and dryertwo bedroom apartmentthree bedroomghirardelli chocolate factoryfisherman's wharfbay viewcar servicecadillac escaladegary dankowine and cheeseliving areacontinental breakfastsf bayfamily vacation
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Reviewed 16 September 2010

We booked our stay at the Fairmont Heritage Place based on Trip Advisor reviews and as Fairmont President's Club Member - I had read about the venue. We wanted to create a very special trip for our family friends who were visiting from Canada, so we went all out. The place was fantastic in almost every way. The pre-trip concierge service was amazing - everything that I requested was perfect. They went out of their way. The welcome was top notch. we were greated in the room with Champagne and Chocolate Dipped Strawberries for our friends Anniversary - a wow for sure. The suite was gorgeous - two bedroom on the 3rd floor. Exquisite design, great kitchen with everything you need. Nice tvs, sound systems, DVDs etc. The daily breakfast was plus - everything was fresh and yummy. The complimentry car service was a plus - we barely used our car. The $50 a day valet was not so nice but typical for the city. The only things that prevented me from giving it a 5 star rating was that there was a heap of dust behind the master bedroom bed and all of the fixtures in the bathroom were really dusty - I am not THAT picky but for the $$$ this could have been taken care of. The other issue was that in rooms that back on to North Point Road are crazy noisy - I had to pull out ear plugs or there was no sleeping - I let the concierge know about both things - but he was not that phased by it??? No service recovery whatsoever - hmmm - That was not 5 star - Regardless I will come back to this venue with hope that these areas have improved

  • Stayed: September 2010, travelled as a couple
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1  Thank TravelerTrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2010

Please do not stay here, it was terrible. It is not that the hotel was bad, in fact the experience was incredible. The problem is that it was so good, that I will never be able to stay anywhere else again. The rooms were huge and had everything one could need, the breakfast was a great way to start the day, the location cannot be beat, the facilities were top notch and the staff were genuinely working toward making your stay better. This hotel is my goldstandard for travel with kids in a city.
If there is one area of improvement, it is in the city so the outside noise can be loud, but you are in the city so that is to be expected.

  • Stayed: August 2010, travelled with family
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1  Thank blnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2010

A great place to stay. First, the staff are excellent. Secondly, a great unexpected continental buffet that is very well done. Great rooms with lots of room that are in great condition and a wonderful retreat after a long day of climbing up and down. Lots of great restaurants within 10 minutes by taxi. I recommend going up Hyde to Jackson and working your way down. Start with the Hyde Street Seafood House and order the Lobster Bisque!
You can have a great stroll back to the Hotel (downhill!) after dinner. Take the Hyde street streetcar or cab on the way there though as it is uphill. There are also 5 other great places to eat on Hyde Street between the Hotel and Jackson. Being in the square and away from Fisherman's Wharf is great. We love this part of San Francisco because it is away from all the noise of downtown and the Wharf. Great location! We will stay at this Hotel again, and maybe never another one!

  • Stayed: September 2010, travelled with family
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Thank JPP11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2010

I stayed with two girl friends in a two bedroom suite for a long weekend in San Francisco at the Fairmont Heritage Place Ghiradelli Square. I have not, nor likely will ever stay somewhere so unbelievably nice. The suite was enormous and had a kitchen, living area, two bedrooms, 3 bathrooms and laundry facilities. The kitchen was fully equipped with dishes and glassware along with a huge dining table. The living area had a big screen tv and stereo system with satellite radio. Each bedroom had a full (amazing and spacious) bathroom along with flat screen tv.

We had a lovely view as well looking on to the square. I also can’t say enough about the location. We were able to easily walk to the Wharf and shopping. We walked and walked and walked everywhere!

The hotel had a lovely breakfast in the morning which we had in the sunshine by the fire pit overlooking the square. We also enjoyed a wine and cheese party one afternoon. That day was a bit cooler so they even provided blankets as we sat by the fire with our wine.

Absolutely the finest hotel in my opinion with an unbeatable location!

  • Stayed: May 2009, travelled with friends
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1  Thank wutnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2010

These apartments are expensive, but it is money well spent. Everything is of the highest quality, and the staff could not have been more friendly and helpful. We stayed for four nights in August 2010 at the start of a 3-week holiday in California and it was the perfect start to the trip.

  • Stayed: August 2010, travelled with family
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Thank TAll_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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