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“The Perfect Place to stay in San Francisco”

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Wyndham Canterbury at San Francisco
Certificate of Excellence
GreenLeadersGold level
Reviewed 24 June 2014

Wyndham Canterbury is a time share resort in the heart of downtown San Francisco. This remodel of an old hotel is luxurious, comfortable and convenient. The staff at this resort is always ready to please and very accommodating. The location lends itself to walking to many downtown sights or the cable cars. Virtually anyplace in San Francisco is available by public transportation easily from the resort within one hour. The concierge will gladly book tours of the city or wine country. This is a really comfortable and convenient place to anchor a visit tot he "city by the bay".

Room Tip: Rooms on the east will get good city views, but a very bright morning sun.
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  • Stayed: June 2014, travelled as a couple
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Thank Danny D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew J, Manager at Wyndham Canterbury at San Francisco, responded to this reviewResponded 25 June 2014

Hi Danny D!
Thank you for your kind review of the Canterbury. We always love hearing when our guests enjoy their stay! I will be sure to pass along your very nice comments on the staff, they love to hear them.
We appreciate you taking the time to comment on your stay. Your comments are who make us who we are today! We hope that you will be coming out to visit us again soon!

Have a great summer!

Regards,

Matthew Jones
Assistant Resort Manager
Wyndham Canterbury at San Francisco

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Reviewed 21 June 2014

This was the only Disney Timeshare in the area, so we tried the Canterbury. I was surprised at the neighborhood upon arrival. I've never been to SF so didn't picture it except for the website. In reality it has shabby housing across the street...but thankfully not a bad area. I was actually nervous to leave the hotel as I'd never been to a city!!! Ends up we were in a great location! We could walk to the Powell Trolley in a few minutes as well as new and old Chinatown(s). We also could take a short walk to Market Street...so ends up it went pretty well. Definitely get the Muni pass right away if you are staying any length of time. It was a money saver for us.
The accomodations were very nice. I'd say a remodeled apartment complex. We were in the very front apartment next to the CANTERBURY sign and I did wish there was a shade on the window to keep the bright light out. You can hear the street sounds all night, but after hiking SF I was too tired to care. The people made the stay very nice. They could not have been more accomodating. Hoping in the future they add a hot tub to their weight room as there is no pool. They say they're adding a breakfast restaurant, which would be nice, although we had a small kitchen.
Pump the concierge for info about what to do in the area. DON'T miss Alcatraz and if a Diz fan DO go to the Disney Museum at the Presidio.
All in all it was a very good stay because of the staff A+, room A, location A+....BUT do not compare it to staying at Disney Resorts. If you expect that, you;ll be disappointed.
I really, really, really loved SF and recommend going!~!!!

Room Tip: I liked the front for the windows....ask for a blanket, at least, if you need LR sleeper couch as sl...
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  • Stayed: October 2013, travelled with family
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3  Thank wnyroute66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew J, Manager at Wyndham Canterbury at San Francisco, responded to this reviewResponded 22 June 2014

Hi Wnyroute66,

Thank you for sharing your comments regarding your recent stay here at the Canterbury. Overall, we were glad that you enjoyed the resort. Our proximity to Union Square is definitely convenient. I am glad that you took advantage of the Muni Pass. We have had several guests comment on how convenient it is during their stay.

I can also appreciate your comment regarding the shade on the window for the front. I will pass along that information to see if something we are able to accommodate. We are gearing up for our 6 year renovation next year and this is a good time to make those comments!

We thank you for staying with us and we hope to see you again in the future!

Have a great summer!

Regards,

Matthew Jones
Assistant Resort Manager
Wyndham Canterbury at San Francisco

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Reviewed 19 June 2014 via mobile

We stayed at the Canterbury whilst on our honeymoon. The hotel itself is nice and the condos were very modern/well equipped. There's even a washing machine and tumble dryer available on floors 3,5 and 7 which came in very handy. As soon as we checked in we were booked in for free breakfast and a 'presentation' at 8.30am plus a tempting promise of $100 on an American Express card for you to spend as you please, no strings attached. Needless to say we didn't fancy getting up that early whilst on honeymoon and with just two full days in the city we didn't want to waste time listening to a timeshare presentation. The next day the lady called us persistently (3 times!!) and when we finally gave in and answered she tried to book us in for breakfast the next day. We politely declined as we had already booked the early bird tour to Alcatraz, which was fine. We did feel that they were annoyingly persistent though! Timeshare is not for us and we only stayed there because it was a nice hotel in a great location. I would stay there again but next time I would be more explicit about not being interested in their timeshare offering. The rooms were nice
Although we were right next to an outside air vent of some sort which was incredibly noisy... As a consequence we didn't get much sleep so I'd probably ask for a better room if I stayed there again! They were told that we were on honeymoon so it's a shame they didn't give us a better/quieter room.

Stayed: June 2014, travelled as a couple
1  Thank ANH779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew J, Manager at Wyndham Canterbury at San Francisco, responded to this reviewResponded 22 June 2014

Hello ANH779,

Congratulations on your wedding! We were glad that you chose to stay with us here at the Canterbury. We appreciate the time that you took to comment on your stay while here. I was sorry to read your comments regarding the staff. I will be sharing those comments with our management. We appreciate that you want to enjoy your vacation. Especially when on a Honeymoon!

Thank you for your comment regarding the noise factor. I will be speaking with our Maintenance Team to see if there is anything out of the ordinary happening or something that we can do so our guests do not experience this type of disturbance.

It is through comments such as yours that we ar able to improve our product and services! Thanks for sharing!!

Enjoy your life together!

Regards,

Matthew Jones
Assistant Resort Manager
Wyndham Canterbury at San Francisco

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Reviewed 18 June 2014

Spotless. Thoughtful touches. Nice amenities in kitchen. Ideal location in terms of proximity to public transportation (10 min walk) , Union Square and decent restaurants. The only improvement required to move it to excellent is to upgrade to a kingsize bed (lots of room in bedroom to accommodate a ks bed) with better mattress & pillows ie. memory foam. We had read a number of negative reviews about the staff not taking 'no' for an answer regarding selling time shares. We politely declined and this was respected by staff, so were pleasantly surprised to not experience this. Highly recommend and would definitely stay here again.

  • Stayed: June 2014, travelled as a couple
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2  Thank Muckeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew J, Manager at Wyndham Canterbury at San Francisco, responded to this reviewResponded 22 June 2014

Hello Muckeye!

I wanted to thank you for taking the time to share your comments regarding your recent stay here at the Canterbury. We appreciate your kind words and were happy that you enjoyed your time with us.

We are getting ready for our 6 year renovation early next year. At that time, all the mattress and soft goods will be changed out of the rooms. You will see a new look in our rooms which we are sure you will be pleased with.

I was pleased to read your comments regarding the staff. Our goal is to provide a COUNT ON ME! experience and it sounds as if the staff did just that. Thanks for sharing your thoughts!

We hope that we will see you again! Please feel free to reach out if you have any questions.

Kind Regards,

Matthew Jones
Assistant Resort Manager
Wyndham Canterbury at San Francisco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

Wyndham Canterbury is a fabulous location in San Francisco only a couple of blocks from Union Square. The Canterbury has mostly one bedroom / one bath condos. It is appointed really nicely with comfortable beds and everything you need in the kitchenette with a small table. The staff was friendly and helpful each time we contacted them for advice or information. There is a grocery store on the next block for everything you would need for a few days.
We bought a 3 day package for the trams/buses/trolleys but also used some taxis occasionally to get around. Book a tour to Alcatraz a few weeks prior to your trip!! Don't miss the Ferry Bldg. and some great restaurants in the Fisherman's Wharf area. Loved the Bay Boat Tour also.
We will definitely return to the Canterbury!!

  • Stayed: June 2014, travelled as a couple
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1  Thank Canadiangolfer16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew J, Manager at Wyndham Canterbury at San Francisco, responded to this reviewResponded 19 June 2014

Hello Canadiangolfer16,

We wanted to thank you for the nice comments regarding your stay here at the Canterbury. We love to hear what our guests do while they are enjoying their time in this beautiful city. It sounds as if you packed alot into your stay which a great to hear!
I was happy to hear that you enjoyed the accommodations and amenities that we offer! We are also getting ready for our 6 year renovation next February/March. Our rooms will have a fresh new look. We hope to see you again so you can check it out.

Have a great summer!

Kind Regards,

Matthew Jones
Assistant Resort Manager
Wyndham Canterbury at San Francisco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

The hotel is very nice and the staff was quite helpful. I loved how spacious the rooms were and very well appointed. Of course they will invite you to a free breakfast and do a hard sell on the property which I'm sure no one likes. We decided to go (bad choice) and listen to the presentation. We arrived on time, the presentation started late. If you aren't good at saying no, then don't go they are extremely pushy. :-(

But outside of the sales pitch we had an excellent stay!

Room Tip: SKIP the free breakfast/sales pitch!!!
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  • Stayed: January 2014, travelled as a couple
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Thank Tiffany C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew J, Manager at Wyndham Canterbury at San Francisco, responded to this reviewResponded 18 June 2014

Hello Tiffany C,

I appreciate you taking the time to respond on your visit here at the Canterbury. I am glad that you enjoyed the resort. Thanks for your kind comments on the staff. I am sure they will appreciate hearing that.
I was sorry to read of your comments on the breakfast. I will be sharing your feedback with the management so they are aware.

We hope you will come and visit us again in the future. Please feel free to reach out if you have any questions.

Have a great summer!

Matthew Jones
Assistant Resort Manager
Wyndham Canterbury and San Francisco

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

My family stayed here in one of the 3 bedroom suites and the room itself was AWESOME! Gorgeous decorations and amenities, including a full kitchen, dining room, family room, and washing machine. The staff at the hotel was top-notch, as well! Our only complaint was the location - if you are walking at night, be sure you are not alone. It was a 15-20 minute walk to get anywhere in SF, and the public transit was unbelievably hit-or-miss, which meant we did a lot more walking than anticipated. As with anything in SF, be ready to shell out some serious $$ for this place.

  • Stayed: June 2014, travelled with family
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Thank Brad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew J, Manager at Wyndham Canterbury at San Francisco, responded to this reviewResponded 18 June 2014

Hi Brad B!

Thanks for taking the time to comment on your stay with us at the Canterbury. We appreciate your positive comments on the resort and suite as well as the comments on the staff. We love hearing that our guests enjoy our product and services!

As you pointed out, we are in the heart of the city but positioned well for many attractions.

We hope to see you again in the future. Feel free to reach out if you have any questions.

Kind Regards,

Matthew Jones
Assistant Resort Manager
Wyndham Canterbury at San Francisco

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Canterbury at San Francisco

Address: 750 Sutter St, San Francisco, CA 94109-6417
Phone Number:
Region: United States > California > San Francisco
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
Ranked #2 of 53 Speciality Lodging in San Francisco
Price Range: £161 - £374 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Canterbury at San Francisco 3*
Number of rooms: 115
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