We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A night away”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
BEST WESTERN PLUS Americania
Ranked #133 of 228 Hotels in San Francisco
GreenLeadersSilver level
Sacramento, California
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“A night away”
3 of 5 bubbles Reviewed 1 December 2013

A decent value for downtown, or close to it. Until you add in parking. Small room that has been re-done to look like...art deco I think? Not very clean. Hair everywhere. Shower, bed, floor. Need to clean better. But didn't get bit by anything. Take earplugs. Not quiet. Woke up by doors opening and closing all night. Window was a pain to close all the way. Parking sucks as do most of the downtown hotels.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank 19jon57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Front Desk Supervisor at BEST WESTERN PLUS Americania, responded to this review, 9 December 2013
Dear 19jon57,

Thank you for taking the time out to write such a detailed account of your stay with us. I am so disappointed to hear of some of the challenges you experienced and I am currently researching and addressing these concerns with our team.

Please accept my apologies for the inconsistent level of cleanliness that you experienced during your visit as well the noise levels in your room. Our team is taking additional steps to reduce the courtyard noise that you referenced.

As with most hotels in the Downtown San Francisco area, we do charge for parking. However, our charges are at the lower end of the scale for hotels that do charge.

Thank you again for your review and for choosing our hotel. We hope to have the opportunity to welcome you back and prove that we are your destination spot for a night away in San Francisco.

Best wishes,

Jazmine Bonnett
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

993 reviews from our community

Traveller rating
    134
    345
    301
    142
    71
See reviews for
297
285
68
126
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Henderson, Nevada
Level Contributor
64 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 28 November 2013

It's not often you find a Best Western that probably shouldn't be a Best Western. When I think of Best Western, I think of below average hotels. This one was definitely not below average. Dont' get me wrong... it's no Hilton or Hyatt. But the owners have definitely made an attempt to have their hotel stand out.

From the outside, it doesn't look like anything special. It actually looks a bit run-down, just like the area of the city it's in. However, that changes when you walk into the lobby. The hotel is decorated with a very mid-century modern feel. This continues when you walk into your room.

The room I had was also quite large by Best Western standards AND large city hotel standards. I had what essentially was a double sized room - one half for the bed and one half a "living room" area.

The bathroom itself could use some updating, but other than that, I was pleasantly surprised by this hotel and wouldn't hesitate to stay their again when in the city.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mobycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Front Desk Supervisor at BEST WESTERN PLUS Americania, responded to this review, 9 December 2013
Dear mobycat,

Thank you for choosing to stay with the Best Western Plus Americania during your recent trip to San Francisco. We are pleased to hear that we surpassed your expectations and that you enjoyed our mid-century décor with a modern twist in our lobby and guest rooms.

All of our rooms are quite spacious and each room is decorated differently, no two rooms are the same. We appreciate your patronage and your recommendation.

We look forward to the opportunity of welcoming you back for another memorable stay soon!

Best wishes,

Jazmine Bonnett
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fresno, United States
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 November 2013

The Best Wester chain of hotel is the best for family leisure trip. We find the quality and affortability very pleasing and we're always 100% satisfied with our hotel making choice. Thank you Best Wester families.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dolores G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Front Desk Supervisor at BEST WESTERN PLUS Americania, responded to this review, 6 December 2013
Dear Dolores G,

We are so glad to hear that you enjoyed your stay. It is always great to see FIVE STARS. We are very thankful for your continued support of the Best Western family. Here at the Best Western Plus Americania we have set very high expectations and we are very proud to hear that we have met yours.

Hopefully you get to come back and visit with us soon!

Best Wishes,

Jazmine Bonnett
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, United States
1 review
4 of 5 bubbles Reviewed 25 November 2013

the only problem we do have with this hotel , was the bathroom and shower , they are isolated from vanities to have quick access if you need shampoo or easy shelving when you are inside the bathtub, low pressure of water , not a good shower it , same with the faucets , other than this is great to stay here .

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Carlos G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Front Desk Supervisor at BEST WESTERN PLUS Americania, responded to this review, 6 December 2013
Dear Carlos G,

Thank you for your kind words that you have shared with the Trip Advisor family. We are very pleased to hear that you and your family enjoyed your time in San Francisco.

We pride ourselves on being a family friendly hotel with access to free high speed Wi-Fi throughout the entire hotel, a full service restaurant, a heated pool and game room with many different board games available for our guest.

We hope to welcome you back, soon!

Best Wishes,
Jazmine Bonnett
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 22 November 2013

When we drove into the hotel garage there was a sign saying parking was10$. The next day when we checked out, we were chargefd 35 $ plus tax for parking. They showed us a form where the charge was hidden in a page we had hurriedly signed when checked in. The front desk was rude and confrontational but when we mentioned the 10 $ sign which was still outside, they suddenly offered to right off the fee. Avoid this place just on principal.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alexmot1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Front Office Manager at BEST WESTERN PLUS Americania, responded to this review, 24 November 2013
Dear Alexmot1,

Thank you for choosing to stay with us at the Best Western Plus Americania. I can understand how confusing the parking fee must have been for you. On behalf of our entire staff, please accept my sincere apologies regarding the situation you encountered.

San Francisco is an urban metropolis with limited space. Our daily and overnight parking rate for San Francisco is one of the lowest in the city. It is unfortunate that you felt the parking rate was unsuitable as it is very competitive for San Francisco especially given our location.

We appreciate your feedback this has provided us a great training tool as we aim to provide all of our guests with great customer service. Thank you again for your time and response.


Kind regards,

Don Ignacio
Front Office Manager
Best Western Plus Americania
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchorage, Alaska
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 22 November 2013

The location of this hotel is a bit shady but we had no problems, even walking after dark.
Room was comfortable. It was very noisy both nights. I don't think that the hotel has much control over how obnoxious paying guests are.
We did complain at check out but neglected to complain when the noise kept us awake most of the night.
Parking at $30 a night for paying guests seems excessive.
Unlike the other reviewer, we found Custom Burger fine for breakfast and even dinner.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pulsher13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Front Office Manager at BEST WESTERN PLUS Americania, responded to this review, 24 November 2013
Dear Pulsher13,

Thank you for choosing to stay at the Best Western Plus Americania. We appreciate that you took the time to provide your opinions about our hotel and our SOMA neighborhood.

We do understand how you may consider our parking charges as excessive as parking charges do vary throughout the country. For San Francisco our parking rate is very competitive especially given our location as it is one of the lowest in the city and in the area.

We empathize with you regarding the situation you encountered with the noise during your stay. We respect all of our guests which is why we do have a No Party policy. Once we have been informed our security is available to immediately enforce our No Party policy. Also, upon request when available we are able to move you to another room in a part of the hotel that may be more to your liking and we do offer complimentary ear plugs for your convenience.

We are delighted that you found your room clean and comfortable. We hope that you provide the Best Western Plus Americania a second chance to warmly welcome you back to San Francisco. Thank you again for your time and response.


Kind regards,

Don Ignacio
Front Office Manager
Best Western Plus Americania
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 20 November 2013 via mobile

Was a bit apprehensive about staying at this hotel after reading some of the negative reviews, however was pleasantly surprised.
The hotel was clean and I found the staff very friendly and helpful.
The decor was quirky in fun sort of way but not too garish.
The only downside that I found was that the shower in my room didn't have very good pressure.
Apart from that I had a enjoyable stay.

Stayed November 2013, travelled solo
Helpful?
Thank Les P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haiyi, Front Office Manager at BEST WESTERN PLUS Americania, responded to this review, 28 November 2013
Dear Les P,

We thank you for taking the time to provide your feedback regarding your stay at the Best Western Plus. We are absolutely delighted that we exceeded your expectations and that you enjoyed our retro styling. We appreciate your feedback regarding the water pressure and have addressed the matter with the appropriate department.

We know you have many choices when choosing your home away from home. We hope to welcome you back when you return to San Francisco.


With anticipation,

Don Ignacio
Front Office Manager
Best Western Plus Americania
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Francisco hotels
SoMa
Carriage Inn
Carriage Inn
#141 of 228 in San Francisco
3.5 of 5 bubbles 286 reviews
SoMa
Holiday Inn Civic Center (San Francisco)
Holiday Inn Civic Center (San Fr...
#122 of 228 in San Francisco
3.5 of 5 bubbles 1,142 reviews
SoMa
Hotel Whitcomb
Hotel Whitcomb
#184 of 228 in San Francisco
3.5 of 5 bubbles 2,890 reviews
Show Prices
Show Prices
Show Prices
SoMa
The Good Hotel
The Good Hotel
#185 of 228 in San Francisco
3.0 of 5 bubbles 577 reviews
SoMa
Hampton Inn San Francisco Downtown / Convention Center
Hampton Inn San Francisco Downto...
#97 of 228 in San Francisco
3.5 of 5 bubbles 484 reviews
Russian Hill
da Vinci Villa
da Vinci Villa
#90 of 228 in San Francisco
4.0 of 5 bubbles 959 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN PLUS Americania? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Americania

Property: BEST WESTERN PLUS Americania
Address: 121 7th St, San Francisco, CA 94103
Phone Number:
Region: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
#45 Green Hotel in San Francisco
Price Range (Based on Average Rates): ££
Hotel Class:3 star — BEST WESTERN PLUS Americania 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Best Western PLUS Americania Hotel is a 143-room boutique hotel with a fun and amusing design of understaed references to classic American pasttimes. With guest rooms, meeting space and the Custom Burger and Lounge located on site, the hotel provides a San Francisco hotel experience well suited for vacationers, families, and business travelers alike and is the ideal setting for small business meetings and social functions.Located in the vibrant South of Market (SoMA) district, the convenient location provides quick access to many of San Francisco's top attractions including Civic Center Plaza, Moscone Convention Center, Union Square, Westfield Shopping Centre and Cable Cars that will take you to Fisherman's Wharf and Pier 39. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ebookers, Agoda, Priceline, Odigeo, Expedia, Hotels.com, TravelUp, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your BEST WESTERN PLUS Americania reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Americania Hotel San Francisco
Best Western Hotel Americania
Best Western San Francisco
San Francisco Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing