We stay here when we go to San Francisco. The location is great and it is a safe area. Parking is free. The wharf is close enough to walk to and not a far walk. The staff is very helpful and will take the time to make sure you get all the facts that you need. Oh and walk toward the wharf to the Hollywood Cafe on North Point st. You will not be disappointed. There is also a free penny arcade down by the pier. It is called Musee Mecanique. Check it out.