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“Rolo; for fashionistas with deep pockets”
Review of Rolo

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A TripAdvisor Member
“Rolo; for fashionistas with deep pockets”
Reviewed 6 December 2003

I have to say the other review is completely erroneous. Now one would think that's how Rolo would be, with their uber-trendy and uber-expensive clothes and swanky store; but they're actually very friendly and low-pressure. They'll run in the back to grab a different size, or will give you an honest opinion of how it looks on you. I would recommend any fashion-forward/fashionista to visit Rolo in San Francisco.

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2 reviews from our community

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  • English first
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English first
A TripAdvisor Member
“trendy clothes::rude salespeople”
Reviewed 9 October 2002

The Rolo stores seem to pride themselves on their trendy, cutting-edge clothes.

However, to achieve this they seemed to have neglected customer service. Most of the salespeople are downright rude and would rather talk to their co-workers than help the customers. Unless, of course, you are dressed to the nines and look like you are about to seriously throw down a good amount of money.

And if you ever call or e-mail them to inquire about an item you've been pining over... well forget it because you'll never get an e-mail response and the salesperson on the other end of the phone will heave a heavy sigh, as if you are make him/her climb Mt. Everest to look for your shirt.

Rolo: a store desperately in need of good manners and better customer service training. I'd skip this store if I were you (and did I mention everything is horrendously overpriced???)

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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