We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Rolo; for fashionistas with deep pockets”
Review of Rolo

No photo provided
Got a photo?
Add it.
Rolo
A TripAdvisor Member
“Rolo; for fashionistas with deep pockets”
Reviewed 6 December 2003

I have to say the other review is completely erroneous. Now one would think that's how Rolo would be, with their uber-trendy and uber-expensive clothes and swanky store; but they're actually very friendly and low-pressure. They'll run in the back to grab a different size, or will give you an honest opinion of how it looks on you. I would recommend any fashion-forward/fashionista to visit Rolo in San Francisco.

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2 reviews from our community

Visitor rating
    1
    0
    0
    1
    0
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
“trendy clothes::rude salespeople”
Reviewed 9 October 2002

The Rolo stores seem to pride themselves on their trendy, cutting-edge clothes.

However, to achieve this they seemed to have neglected customer service. Most of the salespeople are downright rude and would rather talk to their co-workers than help the customers. Unless, of course, you are dressed to the nines and look like you are about to seriously throw down a good amount of money.

And if you ever call or e-mail them to inquire about an item you've been pining over... well forget it because you'll never get an e-mail response and the salesperson on the other end of the phone will heave a heavy sigh, as if you are make him/her climb Mt. Everest to look for your shirt.

Rolo: a store desperately in need of good manners and better customer service training. I'd skip this store if I were you (and did I mention everything is horrendously overpriced???)

Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Rolo also viewed

 
San Francisco, CA
 

Been to Rolo? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing