My friends and I stayed here for New Years and booked a $200 room with 2 double beds. When we first got there the guy at the front desk didn’t want to let 2 of our 2 friends come up with us to get ready even though they were not staying over night. When we got to the room we found out it has no bathroom, there is a COMUNAL BATHROOM with NATZI SIGNS all over the place. The room was INCREDIBLY DIRTY, there were 2 twin beds with plastic wrap on the mattresses. The room looked nothing like the room I found online, and they gave us twin beds instead of doubles! When I asked to see the room I actually booked they told me this was it and to pay now or get kicked out which they "didn't want to do" we decided to stick it out because we were already there and it was late. The pillows had no pillow cases, the free "cot" they told us they would bring up for free is really a 3 inch pad covered in BROWN AND URINE STAINS that they place on the floor. When we asked for 3 pillow cases, towels, and a blanket for the third person who now had to sleep on the disgusting matt brought up, they kept asking why we needed these things and acted especially annoyed that we wanted pillowcases. Finally 30 minutes later it was brought up and there were gum wrappers still in the blankets from the last person…. obviously not washed. They gave us a bill for $250 when our booking receipt was $200 for a decent room with 2 double beds. We had to argue for an hour before they gave us the room for 180… Plus we had to pay 50 bucks for parking because they were full and have no discount system set up with the garage next door for guests. This room was a complete waste of money and I wouldn’t wish it on my worst enemy. Its one thing staying in a terrible room, I can deal with it, but paying $230 to stay in one makes it so much worse. I still feel robbed. Worse than any hostel I’ve ever stayed in and 12 times more.
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