My daughter, a student in SF, was having a late breakfast of fruit and coffee with a friend at Bar Norcini last week. She sat just inside the restaurant next to the sidewalk. The large windows next to her facing the sidewalk were open since it was a beautiful day. 5 young men came up to the window from outside and began harassing her, trying to grab her I-Phone. She expressed disbelief to her friend sitting with her, "why aren't any of the staff intervening?" (she was later told by the manager "the staff will not intervene because their safety would be at risk" uh, does that include calling the police? Really? Finally the bar tender somewhat timidly asked the young men to leave her alone. They did not respond but kept up the harassment until one of the young men fell through the window across the table as if he had been hurt. My daughter jumped up to make sure he was in fact not hurt, and after he got off the table they ran off down Powell Street--yep, with her I-Phone in tow. After the police arrived the manager later expressed, "Even though we can see them harassing you on the surveillance tape, we cannot actually see them taking your I-Phone; we are not 'judge and jury' therefore it is not our responsibility." My daughter called me in tears, seriously upset and in shock over this terrible ordeal; I personally called the manager not believing they could be so callous. Customer beware: Bar Norcini owned and operated by Villa Florence Hotel does not provide even a reasonable expectation of safety while eating in their establishments. Thankfully there are other far better places in the City that don't agree and ensure a reasonable level of safety (and responsibility) for their patrons.
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