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“Great place to stay”
Review of The Orchard Hotel

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The Orchard Hotel
Ranked #12 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersGold level
Reviewed 3 May 2014

My husband and I stayed at The Orchard Hotel for 5 nights in April and it was fabulous. Very spacious rooms and bathroom and extremely comfy bed. Breakfast was included which was also a plus! The staff were so helpful and it was no trouble to provide a kettle for our room. They also gave us excellent tips for restaurants and other services near by.
The hotel is in a great spot and walking distance to Union Sq, China Town and Nob Hill. The cable car also goes right by the corner street! Would definitely recommend to family and friends!

Stayed: April 2014, travelled as a couple
1  Thank Kristen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Collins C, Front Office Manager at The Orchard Hotel, responded to this reviewResponded 4 May 2014

Thank you for the great review! We are so pleased that you have taken the advantage of our promotional bed and breakfast package during your 5 nights stay at our hotel. Glad to hear that your overall experiences were fabulous. You found the room extremely comfortable, our staff very helpful and the hotel location was convenient. Appreciate every so much of your high recommendation. We look forward to welcoming you back very soon in future.
Regards
Collins Chu
Front Office Manager

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832 - 838 of 2,852 reviews

Reviewed 29 April 2014

Stayed for one night last Saturday and wish it was longer! The hotel is very clean and the guest rooms (and bathroom) are extremely spacious. The front desk staff and doorman were so friendly and helpful to me. Although valet parking is pricey, they were kind enough to tell me that I should keep my metered spot and feed the meter until 6:00PM as there are no metered fees from 6:00PM Saturday until 12:00PM Sunday. This saved me $35 in parking fees! I appreciate the fact that they didn't try to coerce me into valet parking when it wasn't necessary. I had breakfast in the restaurant the next morning and found it to be delicious as well as a good value at $16.00 (Vegetarian breakfast with fruit, coffee, and juice). This hotel will be my first choice the next time I am in San Francisco.

  • Stayed: April 2014, travelled on business
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1  Thank APro71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Collins C, Front Office Manager at The Orchard Hotel, responded to this reviewResponded 30 April 2014

Thank you for choosing to stay with us during your recent overnight trip at San Francisco. We are so pleased that we did not disappoint you , and equally excited to learn that we have met and possibly exceeded your expectation. Guest service is one of our best qualities. Our goal is your positive experience. We are so happy to hear that The Orchard Hotel becomes your #1 choice hotel for your future trips to San Francisco. Thanks again for the kind words. We look forward to seeing you again soon.
Regards
Collins Chu
Front Office Manager

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Reviewed 27 April 2014

My wife and i stayed here for 4 unforgettable nights . The hotel is great, clean . Staff are friendly and helpful , and location was great . The parking is a bit pricy though , just remember to add about 50 dollars per night to the room price if you're driving ..

  • Stayed: April 2014
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4  Thank Aboshagab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Collins C, Front Office Manager at The Orchard Hotel, responded to this reviewResponded 28 April 2014

Thank you for the great review. We know, driving and parking a vehicle here in San Francisco could be costly. Look for our promotional parking package on your next trip. It is a great deal and may work well with your itinerary. We are happy that you liked the hotel location and found our staff friendly and helpful. Glad to hear that we have made your 4 nights stay an unforgettable one. We look forward to welcoming you back for another memorable experiences.
Regards
Collins Chu
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

Stayed here whilst on a short break to San Francisco, this hotel may not have all the amenities that others have but the rooms were large, the beds really comfortable and the location was fantastic. We found the staff very warm and helpful, the valet parking and concierge were all very good. I can't remember the last time I stayed in a hotel that offered a turn down service, really nice touch. My wife and I will be staying here again when we ever get chance to come back to San Fran. People have complained about the noise, but this is a city what do you expect, to be honest we barely heard it and the location is so close to union square that you have to overlook any rumbling from the trolley cars.

Room Tip: It seems that the higher floors suffer less from noise if you are a light sleeper
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  • Stayed: April 2014, travelled as a couple
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1  Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Collins C, Front Office Manager at The Orchard Hotel, responded to this reviewResponded 27 April 2014

It’s very true that we are not one of those big brand hotels set up with lot of guest amenities. However, we anticipate our unique character of the boutique hotel that offers our guest a personal and warm experience. A very good example is our nightly turn down service. Not too many hotels are offering this service to their guest nowadays! I can’t help but agree with you about the staff, they are indeed so special. Your satisfaction is our #1 goal. We focus on meeting our guests’ needs! Glad to hear that you have a quiet and enjoyable stay with us. Can’t wait to see you come back soon!
Regards
Collins Chu
Front Office Manager

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Reviewed 25 April 2014

I have stayed at the Orchard Hotel on numerous business trips and I keep coming back. The rooms are spacious with good space for working. They have large bathrooms and are clean. There are not a lot of amenities (fitness center, etc.), but you can get a pass to a nearby fitness center and the Embarcadero is close for a good run. Easy walking distance to the financial district and right around the corner from Union Square. What I love most is that every time I return, they know me and welcome me. They even supplied me with my very own Orchard Hotel bathrobe with my name embroidered on it. Very cool! It is a home away from home. And, the price is great.

  • Stayed: April 2014, travelled on business
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1  Thank cramsay1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Collins C, Front Office Manager at The Orchard Hotel, responded to this reviewResponded 27 April 2014

Your review was great, thank you ever so much for the nice feedback. We have so many guests, like yourself that return time and time again. Our teams really get the chance to know you well, and treat you like one of the family. We are delighted to hear that every visit has been an excellent experience, that we are consistently keeping a high standard. Thanks again for the great words. We look forward to welcoming you back to your home away from home.
Regards
Collins Chu
Front Office Manager

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Reviewed 25 April 2014

Spent four nights there on my honeymoon and had a lovely stay. Very close to both Union Square and Chinatown and so close to the cable car stops as well. Hotel staff generally very helpful and we took advantage of the excellent appetizers and cocktails in Daffodils one night. We had a lovely big quiet room on the 10th floor, good bathroom and amenities.

  • Stayed: April 2014, travelled as a couple
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1  Thank Liz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Collins C, Front Office Manager at The Orchard Hotel, responded to this reviewResponded 27 April 2014

Greeting from the Orchard Hotel….. Congratulations on your honeymoon! We want to express you our sincere appreciation for choosing to stay with us on your special occasion. We can’t help but agree with you on our location. Shops, restaurants, sightseeing and transportation… are just round the corner from our hotel. We are so pleased we were able to make your special occasion even more memorable. We are happy you also felt the room lived up to your expectation. Once again, thank you for choosing to stay with us. Hope to see you come back on your anniversaries.
Regards
Collins Chu
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014 via mobile

Pros
Nice clean room.
Big bathroom.
Comfortable bed.
Good location.
Free wifi.

Cons
No gym or fitness facilities.
Parking 45$
No ketle in room.
Breakfast just under 20$.

In generally, can't complain aboit the hotel but just expected more for that price.

  • Stayed: April 2014
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3  Thank Ivannnnnnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Collins C, Front Office Manager at The Orchard Hotel, responded to this reviewResponded 27 April 2014

Thank you for choosing to stay at the Orchard Hotel during your recent trip to San Francisco. While we are happy to hear that you liked our well-appointed guest room. You enjoyed the complimentary WIFI and found the hotel very conveniently location. We appreciate very much your feedback on some missing facilities you experience during your stay. We value guest comments, it allows us to improve our service and offerings to not only meet but exceeded our guests’ expectations and to that, we are grateful. Once again, thank you for taking the time to do this. We hope to see you again very soon in future.
Regards
Collins Chu
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Orchard Hotel

Address: 665 Bush Street, San Francisco, CA 94108-3510
Phone Number:
Region: United States > California > San Francisco > Union Square
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in San Francisco
#8 Romantic Hotel in San Francisco
#8 Green Hotel in San Francisco
#10 Luxury Hotel in San Francisco
#11 Business Hotel in San Francisco
Price Range: £157 - £348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Orchard Hotel 4*
Number of rooms: 104
Official Description (provided by the hotel):
Welcome to The Orchard Hotel, where boutique elegance and eco-awareness coexist beautifully. A green hotel near Union Square in downtown San Francisco, California, our boutique hotel offers outstanding service and an incomparable location. From our lovely entryway to our well-equipped meeting space, The Orchard Hotel captures the essence of style in San Francisco. At The Orchard Hotel, our distinctive boutique delivers a mix of classic charm, outstanding service and contemporary panache for both business and pleasure travelers. We are one of San Francisco's greenest hotels and one of the very first to earn the US Green Building Council's (USGBC) LEED-EB(R) (Leadership in Energy & Environmental Design) certification. Additionally, the hotel is recognized as a certified green business by the San Francisco Department of the Environment and proud sister property of California's first LEED-NC(R) certified property - the Orchard Garden Hotel. At The Orchard Hotel, green is a way of life. ... more   less 
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Also Known As:
Orchard San Francisco
Orchard Hotel San Francisco

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