In mid February, I made a quick 3 day business trip to San Francisco. I arrived very late in the evening and was told there had been an "incident' and that my room was no longer available. As you might imagine, this was distressing news for a weary traveler.
Although, I never learned exactly what happened with the room, I can say that the people at the Orchard Hotel most definitely made things right. In my opinion, they went above and beyond to ensure that I was well cared for even as I was being temporarily relocated to another hotel.
All too often, hotels treat business travelers as just another person passing through, but those at the Orchard treated me as if they wanted my business now as well as in the future. I very much appreciate the fact that they turned what could have been a terrible stay into what was one of my best experiences in San Francisco.
In addition to kind and professional people, the hotel itself is gorgeous!
- Official Description (provided by the hotel):
- Welcome to The Orchard Hotel, where boutique elegance and eco-awareness coexist beautifully. A green hotel near Union Square in downtown San Francisco, California, our luxury boutique hotel offers outstanding service and an incomparable location. From our lovely entryway to our well-equipped meeting space, The Orchard Hotel captures the essence of style in San Francisco. At The Orchard Hotel, our distinctive boutique delivers a mix of classic charm, outstanding service and contemporary panache for both business and pleasure travelers. We are one of San Francisco's greenest hotels and one of the very first to earn the US Green Building Council's (USGBC) LEED-EB(R) (Leadership in Energy & Environmental Design) certification. Additionally, the hotel is recognized as a certified green business by the San Francisco Department of the Environment and proud sister property of California's first LEED-NC(R) certified property - the Orchard Garden Hotel. At The Orchard Hotel, green is a way of life. ... more less
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- Also Known As:
- Orchard San Francisco
- Orchard Hotel San Francisco