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“Great for Business Stay”

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Courtyard San Francisco Downtown
Ranked #63 of 230 Hotels in San Francisco
Certificate of Excellence
Reviewed 21 July 2014

This is the courtyard experience. My first time staying here as I usually stay at the Courtyard near Fisherman's Wharf. For the business district side of SF, this is located near offices. Rooms are clean, beds are comfortable and it's generally nice. The room I was in faced a street where there were deliveries at all hours, making it hard to get a good night's sleep. That said, the lobby was convenient, room service has an amazing Caprese Grilled Cheese sandwich, so I wouldn't mind staying here again for business in the San Francisco area.

Room Tip: Ask for a room that doesn't face a street with deliveries all night.
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  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Kay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this reviewResponded 23 July 2014

Thank you for your recent review of our hotel. I was sorry to hear that your sleep was disturbed by the trucks in the alley. However, I was pleased to see you enjoyed your room as well as your menu selection from room service. We look forward to seeing you again on your next visit to San Francisco. Debbie Bonafede, General Manager.

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Reviewed 15 July 2014

We stayed here for 4 days, it was fine but not more than that. The hotel offers several nice services, such as valet parking (extra cost of $50/day) and it has a bar and a Starbucks indoor. The rooms are OK but nothing special, and the bathroom is pretty basic. However, we got the sleep that we wanted and the water from the shower is fine so the basics are alright. The rooms are pretty large too. We did not take breakfast so I don't know about this, however since I saw some airline crews staying here too, I guess this is OK.

The location of the hotel is OK and easy to find from the highway from the airport. However, it is still far from the centre with shopping and tourist activities. For this you should take a cab or go with your car. Walking would be around 30 minutes.

+: accessibility by car from the highway (at least from direction of the airport), valet parking (no street parking possible), indoor bar and Starbucks.

-: pretty basic rooms and bathrooms, not a hotel with the "personal touch" for the customer due to its size.

Stayed: May 2014, travelled with friends
1  Thank Matthijs L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim S, Manager at Courtyard San Francisco Downtown, responded to this reviewResponded 18 July 2014

On behalf of our entire staff, I thank you for taking the time to post your comments regarding your recent stay with us. We enjoyed having you as our guest. I hope your time in San Francisco was enjoyable and was all you hoped it would be. I was happy to read that you had a good night's rest and you were pleased with the spaciousness of the room. I am also delighted you enjoyed our Whispers lounge and Starbucks. We do work hard to personalize each of our guest's stays with us and I sincerely apologize if you did not experience this during your stay with us. We look forward to having the opportunity to welcome you back when your travels bring you back to San Francisco. Again, thank you for your review and for choosing to stay with us.

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Reviewed 15 July 2014

After checking out of another hotel, we were delighted to be warmly welcomed by the staff at this Courtyard property. They were helpful, friendly, and accommodating. (The desk clerk was a trainee, and her trainer was patient with her while making us feel valued and well taken care of.) Our room was fantastic -- a suite. Comfortable and clean, with all the amenities we wanted (except a safe; that would have been nice). I greatly appreciated that the housekeeper did not fold up the pullout couch, and left it open and nicely made up so that we didn't have to do that every night. We had the breakfast buffet one morning. It was pricey but VERY good. Didn't check out the bar or outside seating, but it looked lovely. Starbucks in the lobby was appreciated. The decor of the hotel was warm and friendly.

As for location, it was excellent. We went to a Giants game one night, and it was nice to be able to walk there and back very easily. Close to Market Street and lots of public transportation.

Be sure to check out the Westfield mall. We didn't realize it was there and stumbled on it. Excellent food court there if you want something quick. Also, be sure to check out the MLK Jr. monument a few blocks away. Lovely fountain and gardens.

Room Tip: If you can snag a suite, it's a great luxury. All rooms have windows that open, which is very n...
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  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank TLC26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim S, Manager at Courtyard San Francisco Downtown, responded to this reviewResponded 18 July 2014

Thank you for your review. I am very pleased that our hotel and staff was able to meet your expectations and helped to make your visit an enjoyable one. It is always gratifying to receive comments such as yours and to know that our efforts to provide the best in hotel accommodations have been successful. I enjoyed reading that you took in a Giants game! As you know it’s an easy five block walk from our hotel. Thank you for taking the time to share your experience and providing us you’re your feedback. We look forward to seeing you again.

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Reviewed 15 July 2014

I had a very pleasant experience at the Courtyard Mariott.
The hotel is in a great location down town yet without all of the hustle and bustle with easy access to everything. A great place for business meetings in the lobby and restaurant as the noise level is under control and you can actually have a clear and thorough conversation. The staff is friendly, customer service is excellent and the rates are reasonable. The food is great. Unlike the busy down town hotels, the Court Yard is a great place to come back "home" to after a busy day at the convention or out in the field.

  • Stayed: June 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank tanya g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this reviewResponded 20 August 2014

Thanks so much for your recent review! I am thrilled to hear our location and amenities helped you enjoy your stay with us. We look forard to having you as our guest again soon!

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Reviewed 12 July 2014

Great Hotel, concierge was excellent (Sal).
Service was excellent on all levels.
If you have a wheelchair the location of his hotel makes access to other areas in town difficult.

There are no close bus or public transportation stops. All of our transportation to city sites had to be done by taxi or rental car.

Best access via wheel chair from downtown is to access the hotel going west on 3rd street. (fairly flat) than there is a slight incline from third to 2nd along Folsom

Very busy friendly Starbucks in the lobby

Room Tip: You can get views of the Bay Bridge and of Downtown both are good
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  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this reviewResponded 20 August 2014

Thank you for your recent review of the Courtyard San Francisco Downtown. I am thrilled to hear that Sal was helpful to you during your stay. Be assured I will pass this along to him and his manager. Thanks also for the perspective of accessing San Francisco sites from our hotel using a wheelchair. This is excellent feedback! We hope to see you back with us soon on your next visit to San Francisco!

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Reviewed 10 July 2014

Went to the restaurant in the hotel on a girls weekend for drinks and a bite. We were greeted by a very friendly waiter. He assisted us with our questions and gave us some recommendations. The valet associates are also very friendly and helpful. It is always nice to deal with friendly people and I know we can always count on that when dealing with the Courtyard in San Francisco.

  • Stayed: March 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Robin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this reviewResponded 20 August 2014

Thanks so much for your recent review of the Courtyard San Francisco Downtown! I was thrilled to hear you enjoyed your dining experience in Whispers Bar and Grill. I will certainly pass on your feedback to the team. Thank you again for sharing your feedback!

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Reviewed 9 July 2014

What a perfect location in the heart of Downtown San Francisco. The Staff is very attentive and most helpful. When I visit the city I will stay with this friendly team at a great location. The rooms are always clean! The hotel team makes you feel like family.

  • Stayed: February 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Cathy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this reviewResponded 20 August 2014

Many thanks for your recent review of the Courtyard San Francisco Downtown! We do our best to create a warm and welcoming environment for each guest. I am thrilled to hear that the staff made you “feel like family"! Please consider our hotel your home away from home whenever you return to the City by the Bay!

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Additional Information about Courtyard San Francisco Downtown

Address: 299 2nd St, San Francisco, CA 94105-3123
Region: United States > California > San Francisco > SoMa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in San Francisco
#35 Family Hotel in San Francisco
#45 Business Hotel in San Francisco
#68 Romantic Hotel in San Francisco
Price Range: £127 - £426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard San Francisco Downtown 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Courtyard San Francisco Downtown Hotel San Francisco
San Francisco Marriott
San Francisco Courtyard

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