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“Good location”

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Courtyard San Francisco Downtown
Ranked #63 of 230 Hotels in San Francisco
Certificate of Excellence
Reviewed 18 August 2014

Great location for attending ball game at AT&T Park. Comfy beds. However, came in at 11PM and bar was closing. Lots of people around wanting a nite cap and no-go. Rather strange for San Francisco. Kind of a topic of conversation in lobby and out in patio with fire pit - which was lovely.

  • Stayed: August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this reviewResponded 20 August 2014

Thanks for your recent review of our hotel! I was happy to hear the location worked well for you and you were able to enjoy a Giants game at AT&T Park! I understand your frustration regarding the Whispers Bar and Grill hours. We have recently decided to extend the serving hours as we are, indeed, seeing much busier evenings since the addition of our courtyard fire pit. Thanks so much for the feedback and we look forward to seeing you again on your next visit to San Francisco!

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Reviewed 15 August 2014

The room was perfect, the location was perfect, and the staff and service were all very accomodating and nice. It is much cheaper then staying at a few other locations because it is not as close to everything but we never had a problem getting around. We walked to the ferry building every day for our coffee and breakfast and used the subway/busses/taxis to get to anywhere that was too far to walk. Perfect place to stay without paying a huge hotel bill!

Room Tip: Any room is good
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  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Service
Thank Va9nessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this reviewResponded 20 August 2014

Thanks so much for your review. It sounds like you had a wonderful vacation in San Francisco! I love the Ferry Building for a great breakfast! We hope to see you back in San Francisco soon! Thanks again for your feedback!

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Reviewed 14 August 2014

I've stayed at several Courtyard Marriott hotels and these hotels offer consistency. The location is about a 7 minute walk from the Montgomery BART station. It's an easy walk to Union Square and a bit farther for the Embarcadero. If you are in town for a conference, Moscone is about a quick 5 minute walk from this hotel.
The hotel lobby has a Starbucks and a restaurant on-site. There is an outdoor courtyard with a firepit that is great to sit by in the evening. The rooms are spacious and well kept. A mini-fridge was included in my room. The bed is comfortable and the bedding was thin but extra blankets were located in the closet. A nice feature was the lamp on the night stand has two electrical outlets and two USB ports for charging your devices where one was specifically labeled to charge tablets.

  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Dr_Lainey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this reviewResponded 20 August 2014

What a treat to read your review! I’m thrilled our location and amenities worked perfectly for your visit to San Francisco! Thanks for taking the time to send us your feedback and we look forward to seeing you again on your next visit!

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Reviewed 12 August 2014

I was here for 3 nights on business - was pleasantly surprised with the room size and the lobby area. Room was clean, bathroom was fine, water pressure good in the shower and hot water seemed plentiful. Lots of street noise but did not hear much of it with the window closed. I appreciated having a mini fridge in the room. Lobby is pleasant, plenty of seating with an adjoining open space area. Starbucks in the lobby (yayyy!!), breakfast & dinner possibilities in the hotel provide flexibility. I had room service one night - service was quick and food was good. Taxi stand right out front so very convenient.

  • Stayed: August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank karen k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this reviewResponded 20 August 2014

Thanks for taking the time to write a review of our hotel. We recently added refrigerators to all of our guest rooms. I’m glad this worked well for you! I will pass on your comments regarding your food and beverage experience to our team. So glad you enjoyed your visit with us!

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Reviewed 12 August 2014

This hotel is located on a busy corner in the SOMA district of the city. We requested a lowest floor room, which put us on the 4th floor. The room itself was clean and comfortable, but street noises, noise from adjacent rooms and the hallway penetrated into our space. The small dressing room next to the bathroom and closet was cramped, especially when the bathroom door was opened.

The hotel had a businesslike staff. One printer in the lobby failed to print our boarding passes for our return flight. A bellhop came to our rescue by printing the passes from his computer on a different printer. He was particularly helpful in watching our bags after checkout, and assisting us in obtaining afternoon transportation to the airport.

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Service
Thank Zafss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this reviewResponded 12 August 2014

Thank you for taking the time to review the Courtyard San Francisco Downtown. We truly value all feedback from our guests as it helps us to continuously improve the hotel. I am sorry that noise from both outside and inside the hotel disturbed your stay. However, I am very happy to hear the staff provided you with great service. Thank you again for your comments. We look forward to seeing you again on your next visit to San Francisco. Debbie Bonafede, General Manager.

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Reviewed 7 August 2014

I traveled with my wife and two college age sons so I needed 2 rooms. By the time I booked, it was too late to get 2 rooms anywhere else and not pay a total of 700+ per night. So the Courtyard 2 room suite with the sofa bed and a rollaway was my best cost option allowing us to spend more of our money for food and fun. $1800 for 4 nights with tax. The room was large and spacious so we weren't on top of each other. The staff was friendly and helpful. The room was clean but needs to be renovated. It's starting to look worn as all hotels last renovated the in 2008 would. The arms of the sofa and chair were quite dingy. As we imagined, the sofa bed was uncomfortable but college kids can sleep anywhere so no real issue. Still you'd think they'd get that improved when they do remodel. It was a little farther away from the main sites then I hoped for but nothing insurmountable. It's a short walk to Market Street. and from there to anywhere else is an option. We took cabs coming home from dinner later at night and it was always $10 or less from practically anywhere downtown We used it as a base to travel north and south on the coast road on couple days and the parking attendants always had the car ready when we were set to go. All in all it was a good stay and we were satisfied. I do prefer a less lived look for a hotel room for the price. I'd have gladly paid $50-100 more for a more updated suite.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank ketel_always
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim S, Manager at Courtyard San Francisco Downtown, responded to this reviewResponded 8 August 2014

Thank you very much for your review. As a Senior Contributor, we appreciate your comments and feedback. I am pleased to know that our suite room met your family needs and that you found it to be spacious and clean. Our housekeeping staff understands the importance of providing a clean guest room for our guests and makes this their priority every day. I will certainly share your valuable comments with them. Please accept my apologies for the concern you experienced with the sofa bed in your suite. We are currently purchasing new mattresses for many of our sofa beds.
I am happy to know that you found our staff to be friendly and helpful and that you were satisfied with your stay. Thank you for staying with us and we hope to see you again the next time your travel plans include a return to San Francisco

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Reviewed 6 August 2014

We stayed at this hotel for a week while on vacation. We stayed in a double queen room which was comfortable, however the sleeper sofa was very uncomfortable. Staff was friendly and helpful. Starbucks on-site was a plus. We wish we would have been a little closer to more of the tourist attractions, but we were always able to find a cab or walk it.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank CLA1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, General Manager at Courtyard San Francisco Downtown, responded to this reviewResponded 7 August 2014

Thank you for taking the time to review our hotel. Please accept my apologies for the discomfort you experienced with the sofa bed in your room. I will pass on your comments to our Director of Facilities as we are in the process of purchasing new mattresses for many of our sofa beds. Thanks again for your feedback. We look forward to seeing you again during your next visit to San Francisco. Debbie Bonafede, General Manager.

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Additional Information about Courtyard San Francisco Downtown

Address: 299 2nd St, San Francisco, CA 94105-3123
Region: United States > California > San Francisco > SoMa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in San Francisco
#35 Family Hotel in San Francisco
#45 Business Hotel in San Francisco
#68 Romantic Hotel in San Francisco
Price Range: £127 - £426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard San Francisco Downtown 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Courtyard San Francisco Downtown Hotel San Francisco
San Francisco Marriott
San Francisco Courtyard

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