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“Courtyard San Francisco Downtown” 4 of 5 bubbles
Review of Courtyard San Francisco Downtown

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Courtyard San Francisco Downtown
Ranked #65 of 230 Hotels in San Francisco
Certificate of Excellence
Lisbon, Portugal
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Courtyard San Francisco Downtown”
4 of 5 bubbles Reviewed 1 September 2014

Very nice hotel, very well located in a fantastic city. The staff is very helpful and friendly I recommend this hotel and certainly a visit to San Francisco, one of the nicest cities in US!
The hotel has a bar and a restaurant and as well parking facilities.

Room Tip: rooms are generally quiet with not much sound coming from the street
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Green Features: there is awareness and that is tansferred to the clients about the need to be environmental friendly.
  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Rute F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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990 reviews from our community

Traveller rating
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    487
    156
    29
    15
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246
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (188)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 August 2014

The minute we got out of the taxi we were welcomed to the hotel, the front desk was very friendly,
we ask for a fan and Lisa Morales brought it to our room in 5 minutes who is head of housekeeping with a smile and "can do attitude". We had room service brought up by Ramon who was over the top in making sure everything was perfect for us, the French Onion Soup is the best we have ever had prepared by Francisco and Jesus both chefs. Marco Memzhausen has a great staff, your a great GM.
We recommend this hotel 100% can't wait to come back to the great location in San Diego.

Room Tip: Nice view of downtown and ballpark
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brenda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Lawn, Illinois
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 27 August 2014

I won a twitter contest & was flown to SF to attend a White Sox/Giants baseball game on Tues 8/12/14. I stayed in this hotel for two nights (courtesy of the contest), and my room was located on the 15th floor. I had 2 queen beds & the room did include a mini-fridge that I used. The room was spacious, comfortable & clean. Hotel location was ideal as AT&T Park is within walking distance (about 5 blocks away). In the other direction, also walking distance, is Market Street - this is your transportation connection to BART, buses & trolleys. The hotel is also a short cab ride to Fisherman's Wharf. LOVED the outdoor patio off the lobby, with the fire pit & waiter service for a late-night cocktail. There's a Starbucks in the hotel lobby which came in handy. Free wi-fi in the hotel room & also the lobby. Friendly staff. I didn't eat in the restaurant or have room service so cannot comment on those. Overall a very pleasant stay & I would return.

Room Tip: I was on the 15th floor (there are 16 floors in the hotel), request a room on a higher floor for a q...
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  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank keribo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 26 August 2014

The best part about the hotel is the location, 2nd street SFO , financial district. The rooms got renovated last years , so the rooms are good but basic. Very limited inroom TV channels, no mini bar, but they do give you a refrigerator if requested.
The room service is very good. Breakfast is not complementary with the room. Breakfast is ok, typical English breakfast , the egg section is good, do try once.

The bar : Whispers Bar and Grill is ok limited choice , but food is good.
The gym is basic ,couple of treadmills and ellipticals. the place is very small.
Nice jacuzzi,
The front staffs are good and cooperative

Room Tip: Choose city view rooms and higher floor rooms, No Marriott executive member lounge
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  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank rajesh_the_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim S, Manager at Courtyard San Francisco Downtown, responded to this review, 27 August 2014
Thank you for taking time to post your review and comments regarding your recent stay with us. I am very glad that you enjoyed our room service and the breakfast buffet in Jasmine's restaurant. Also, thank you for your kind comments about the service you received from our front desk staff.

I am happy to share with you that we will soon begin a complete renovation and expansion of our fitness facility that will include all new equipment. We hope you will return to enjoy this new enhancement.

Thanks again for your feedback as it helps us achieve our goal of 100% guest satisfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 26 August 2014

Would've liked a microwave in room and a free breakfast for $600 a night, but the two queen room was good size, beds comfortable, and a manager gave my son a beach ball to play with in the pool which was thoughtful.

  • Stayed August 2014
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WELOVEOAHU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim S, Manager at Courtyard San Francisco Downtown, responded to this review, 27 August 2014
Thank you for your review. We appreciate your feedback. I sincerely regret that you didn’t find the rate to be a good value. We do work diligently to offer rates that are competitive with other hotels in our area of San Francisco. We do offer the Stay for Breakfast package that does include breakfast for two adults and two children under age 12 and is based on availability.

I was pleased to learn that you liked the room size and found the beds to be comfortable. After all, a good night's sleep is the primary goal for our guests. Also, so very glad your son enjoyed the beach ball! Thank you for staying with us and we hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland, New Jersey
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 26 August 2014

Entire hotel staff was helpful and very courteous. Rooms are basic Marriott and are very well kept. Our room was near the elevator and ice machine which at first was a concern but turned out not to be a problem at all. Short 3 block walk to Market Street where all major transportation is.

Room Tip: Higher floors are quieter and have a better view.
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Graceybay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Cruz, California
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 25 August 2014

My family and I go to San Francisco frequently. Generally we stay at the Marriott Marquis. However, we decided to try something different this time. Although, my expectations were not high, I was pleasantly surprised. This is still a very convenient location. Plus, the staff was friendly. The best part was the size of the room. Compared to the Marquis, or every other hotel in a large city, this room was gigantic! Plus everything was updated and fresh feeling.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Renee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard San Francisco Downtown

Property: Courtyard San Francisco Downtown
Address: 299 2nd St, San Francisco, CA 94105-3123
Region: United States > California > San Francisco > SoMa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in San Francisco
#45 Business Hotel in San Francisco
#68 Romantic Hotel in San Francisco
#72 Family Hotel in San Francisco
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Courtyard San Francisco Downtown 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Courtyard San Francisco Downtown Hotel San Francisco
San Francisco Marriott
San Francisco Courtyard

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