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“Lovely hotel with great service”

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Omni San Francisco Hotel
Ranked #3 of 228 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Jacksonville, Florida, United States
Level Contributor
111 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Lovely hotel with great service”
Reviewed 7 November 2013

We spent two nights here and were very impressed. We were able to get an early check in and a late check out. They were very accommodating. We ordered room service one night - it was delivered quicker than expected, the service was very professional and the food was excellent. Breakfast each morning, with complimentary beverages as an Omni Select member, was always delivered on time. The doormen were all helpful with directions and suggestions. The hotel is in a great location, right on the California Cable Car line and close to many restaurants. It's a lovely historic building, well-maintained and comfortable.

Room Tip: Some rooms have no view at all and look into offices and other guest rooms. The 03,05, 07 rooms for...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathleen103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (641)
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Boyds, Maryland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 November 2013

I love the Omni, and I have stayed at quite a few of them. They are consistently excellent, and make for a comfortable stay. It's a house name brand and even my mom, who is extremely picky loves it. + Cleanliness + Comfortable Bed + HD TV + Location + Morning Complimentary Beverage + Exceptional Front Desk + Gym - Price (but I suppose it's a luxury hotel)

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank wasvsdap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 November 2013

Picked the Omni from a friends' recommendation and recommendations from Trip Advisor. Stayed for the weekend and it was great! They were able to check us in early and switch us to a room on a lower floor upon request.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 November 2013

This was an excellent choice for a business trip in which I spent less than 24 hours in San Fran. The hotel was steps away from my meetings, and the staff made the check in/out a breeze. All in all the room quality and appointments were what you would expect from an Omni; very well done. I wanted to explore some pan Asian joints for food so did not eat there. For a non corporate trip it is a little pricey, but for was worth it for the location.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank wnbAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 November 2013

This was our first visit to San Francisco and choosing the Omni wasn't an easy decision as there are so many hotels in the heart of the city to choose from, but we couldn't be happier with our final choice. The Omni is a gorgeous hotel that pays attention to details. From the doorman to the concierge to the housekeeping staff, this hotel knows how the art of making sure their clients' business is appreciated. We highly recommend this hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank lbuilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkshire
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 November 2013 via mobile

We were excited to spend our final night at this hotel and booked it because of its number 3 status. All I can say is if you're thinking of doing the same, don't. The staff were pleasant enough but nothing exceptional. I get that service people want to help/make themselves known in order to receive a healthy tip but they were spreading it on very thickly here. Teaching us how to use a light switch for example. I mean how have we possibly managed to exist in the world without knowing this important fact. It took ages for our car to be returned from the parking, which was very expensive considering how pricey the rooms are. You would think for that money that you could have your car without a 20 minute wait but apparently not. It was a disappointing stay in an average hotel. The room was mediocre. How it got to number 3 in San Francisco I just don't know

Stayed November 2013, travelled as a couple
Helpful?
7 Thank Vickijay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santa cruz, United States
1 review
Reviewed 4 November 2013

We were in a wedding across the street so the location was optimal. The staff was very helpful and friendly. Nice quiet nights sleep in a very comfortable bed. They were upfront with us regarding the lack of views from the room, you are surrounded by buildings therefore that is what your view is. Overall, highly recommended.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Pat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni San Francisco Hotel

Property: Omni San Francisco Hotel
Address: 500 California Street, San Francisco, CA 94104-1001
Phone Number:
Region: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in San Francisco
#2 Romantic Hotel in San Francisco
#2 Business Hotel in San Francisco
#3 Luxury Hotel in San Francisco
#20 Green Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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