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“Good location and nice room but that's about it” 3 of 5 bubbles
Review of Omni San Francisco Hotel

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Omni San Francisco Hotel
Ranked #3 of 227 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Wellington, New Zealand
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good location and nice room but that's about it”
3 of 5 bubbles Reviewed 21 November 2013

Was mislead regarding city view and could only see a building wall across the road. The door staff were no where to be seen upon arrival and we had no help offered to get bags to room. The room was nice but the bed was a little hard. After our final bill was settled, they added an extra mini bar fee (without our permission) when we had nothing which incurred extra conversion fees.

  • Stayed November 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,814 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (631)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
So Cal, United States
1 review
5 of 5 bubbles Reviewed 20 November 2013

Convenience: On one of the cable car routes. Short walk to a number of attractions. Clean: The room was clean and comfortable. There was some lively hallway chatter from the housekeeping staff in the afternoon one day when we were trying to put our son down for a nap but it was short lived and understandable for the time of day. Inviting: Door staff was always very courteous. Complimentary coffee and apple cider in the lobby was a nice touch. Its been a few days after our return and my son is still lugging around the activity backpack they gave him on check-in. Concierge was very helpful in pointing out family-oriented activities.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Snehal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
houston, United States
1 review
5 of 5 bubbles Reviewed 20 November 2013

My husband and I spent one night in San Francisco. We chose the Omni hotel because we their excellence in service and quality. We were not disappointed! A wonderful hotel and the Omni front desk and well as the other service teams were great!

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Geraldine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrollton, United States
1 review
5 of 5 bubbles Reviewed 19 November 2013

I have never had a bad experience at the Omni San Francisco. The staff are friendly, helpful and cheerful. The rooms are always clean - even the bathroom light fixtures are dust-free and sparkling. The location of the hotel is perfect also - within walking distance of Union Square, trolley stops, and even Fisherman's Wharf if you enjoy walking. The only minor complaint is that valet parking is too expensive.

  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellflower, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 18 November 2013 credit card Amex Cardmember Review

Always the corporate gentelman of Hotels! Rooms are always clean and neat with little concerns. The Hotel Bellman could be more attentative, however, the Front Desk is always knowlegeable and helpful.



Stayed October 2013, travelled on business
Helpful?
Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 18 November 2013

This hotel was stylish, beautiful and elegant. The staff was friendly, helpful and welcoming. I was very impressed with how at ever staff level from valet thru housekeeping I was treated with warm and friendly greetings. The staff made me feel at home. I felt as if they were glad to have me there. Your staff is outstanding and your greatest asset.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank ic1323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamloops, Canada
1 review
5 of 5 bubbles Reviewed 18 November 2013

First trip to San Francisco. Hotel is in a good location to walk to the waterfront, Chinatown and shopping. The hotel staff are first rate. My only negative comment is I wish the bed was a little more comfortable.

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni San Francisco Hotel

Property: Omni San Francisco Hotel
Address: 500 California Street, San Francisco, CA 94104-1001
Phone Number:
Region: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in San Francisco
#2 Romantic Hotel in San Francisco
#2 Business Hotel in San Francisco
#3 Luxury Hotel in San Francisco
#20 Green Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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