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Omni San Francisco Hotel
Ranked #3 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Reviewed 2 June 2014

would recommend more options for food and more options for Asian. I had to go out for breakfast to look for food. I barely touched my in room order. everything else, excellent. service is outstanding. staff are very friendly. however, in room facilities were not complete. no slippers and no toothbrush and toothpaste provided.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Joweehlyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,686 - 2,692 of 5,370 reviews

Reviewed 2 June 2014

Very comfortable, quite hotel with excellent customer service. The on-line check in was wonderful. Our keys were waiting for us when we arrived. All the staff was professional and friendly and the rooms were quiet and comfortable. Would definitely come here again.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank 269shannonh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014 via mobile

Beautiful room, with a view right on the street which worked out for both my young grandsons who love watching cars. The boys also had a warm cookie and a glass of milk brought to the room each evening. I had a pot of coffee brought every morning, nice! Room service was wonderful with food being very fresh and never cold. One of the grandsons was a little more rambunctious, but none of the staff seemed to mind and found him entertaining. Keeping the boys happy made us happy!

  • Stayed: July 2013
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Thank mzpattycakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

It was a really pleasant stay. The hotel is conveniently located, not far from major tourist attractions and nice cafes and restaurants. Public transit is not a problem at all, there is a cable car stop right at the exit and a BART station in several blocks away. The room was clean and spacious with a very comfortable bed. The only drawback was the hair dryer. It was rather old and not powerful enough. Staff is extremely helpful and friendly. The building itself is vintage, but stylish. The only thing that really bothered me during my 3 night stay was the elevator. It will really take you some time to go up and down and likely you'll be stopping on every floor letting people in and out. It looked like at least one of the three elevators was out of service and it slowed down operations considerably. So if you have a chance to pick a floor, I'd strongly recommend to take lower ones.

  • Stayed: May 2014, travelled as a couple
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Thank Begemoth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

We stayed at this hotel for a week in May 2014 and were very statisfied with our stay. We had a "signature" room at the 15:th floor where you could hardly hear the traffic at all. The room was of average size, had wall-to-wall carpeting and was perfectly clean. The bathroom had a bathtub, the water pressure and temperature were perfect for taking a shower. We joined the complimentary "Select guest" programme when booking our stay and for the (minimal) trouble, we got two free bottles of water upon arrival and a newspaper and two free morning beverages each morning, delivered to our door at our time of choice. We first didn't think this service would apply to us as the note said "for Select guests, gold level and higher", but as we found out a bit later, their select guest program started at gold level. "A cup of coffee" here meant "a pot of coffee" and "cream" didn't mean the standard plastic creamer pots but a real pot with real cream. The morning beverages sure made our mornings better! In the room, there was also a Nespresso coffee maker and the coffee was refilled each day. Housekeeping was offered twice a day, and at turn down service, pieces of chocolate were placed on our beds. Very thoughtful! When we arrived, there was a note from the housekeeping staff wishing us a pleasant stay. We also used the business center for boarding pass printing. The printer worked at the first try and was even stocked with paper (a commodity not offered by every hotel!). In the lobby, there were fresh fruit and water if you felt peckish after a long day of sightseeing. The hotel had a perfect location at walking distance from the major shopping district and the BART stop at Montgomery St. We used the MUNI buses alot, and all buses we needed had a stop within a 2-3 block range of our hotel. All in all, a pleasant stay and we will return the next time we visit the city.

Room Tip: Choose a higher floor if possible, I suspect the lower floors will have some street noise.
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  • Stayed: May 2014, travelled with family
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Thank CissiSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

We stayed here for five nights while on honeymoon and had a great experience. As it was our first time in SF we weren't sure which area to stay in and nearly booked a hotel in Fisherman's Wharf, but boy am I glad we didn't! The Omni is class from start to finish. We asked for a room on a higher floor which meant it was quiet enough at night to sleep with the windows open (I'm not a fan of AC). We had heard about their Select Guest offer and it is well worth signing up for it before you travel. Being a Select Guest meant that we had free in-room wifi and a complimentary drink every morning. The staff were all very helpful, especially the doormen.

  • Stayed: May 2014, travelled as a couple
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Thank ellie84London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

My husband and i stayed here for three nights ,before the start of our Insight tour .The staff were very friendly and helpful ,and its not far to walk to do shopping which we did before our tour started.We also ate at the restaurant there which was also nice ,i would recommend this hotel it had everything we needed .

Room Tip: we had a room facing the street we didnt hear any noise
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  • Stayed: April 2014, travelled as a couple
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Thank retireeLithgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni San Francisco Hotel

Address: 500 California st, San Francisco, CA 94104-1001
Phone Number:
Region: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in San Francisco
#2 Romantic Hotel in San Francisco
#2 Business Hotel in San Francisco
#3 Luxury Hotel in San Francisco
#20 Green Hotel in San Francisco
Price Range: £171 - £559 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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