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“Great location and wonderful hotel”

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Omni San Francisco Hotel
Ranked #2 of 230 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Reviewed 26 August 2014

We spent 8/17-8/23 at the Omni San Francisco, and had an amazing stay.

Our room was spectacular - it was a junior suite with a king bed, and a sitting room with a pull out couch. We were traveling as a family with two adults and two kids. The layout of the room was brilliant, and although there was no door between sitting area and bedroom, it was very private, and quiet between the two rooms.

The service in the Omni is impecable, from arrival/check in, to concierge service, room service, and regular interactions for housekeeping, etc.

The pull out bed in the sitting room, was amazing - so much so, my husband and I slept on it, while letting the children sleep in the king size bed in the bedroom. I have never slept on such a nice pullout bed. We'd call housekeeping while at dinner to ask to have the bed made up, and it was always set up when we returned in the evening. Also every night, there were cookies and milk in our room when we got back from dinner.

Being a select guest member is a wonderful perk ( anyone can be one, by signing up) as it gives you free wifi, and free coffee service to your room every morning.

The location of the hotel may not seem ideal for a touring family, but truly it was great. There is a cable car line out front, and the ferry terminal is walkable from the hotel.


The only drawback of this room while travleing with a family is that the fridge is a mini bar and stocked fully. I pulled things out and put in our own water bottles, and milk, and replaced the mini bar items on our last day. Other Omni's I've stayed in offer empty refrigerators.

I look forward to returning to the Omni San Francisco!

Room Tip: If traveling with children, get the junior suite
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  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank TravelDaisy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,569 - 2,575 of 5,469 reviews

Reviewed 26 August 2014

My family and I stayed at the omni San Francisco for 3 nights. The hotel has a great location as it is within walking distance of Chinatown, north beach, union square and fisherman's wharf. The hotel is elegant and the room was spacious. We had our adult daughter staying with us and we requested a cot. A mobile twin bed was brought up and was very comfortable. The concierge Mark was very knowledgeable and helpful. Breakfast was hearty and the service was exceptional. We tried to eat at bobs steakhouse on Friday evening and were told to sit down and a table would be readied for us in a few minutes. The dining room was half full at best, yet the maître d Julian did not seat us and after 20 minutes of waiting we decided to return to our room and order room service. The room service was brought up in 15 minutes and was excellent. This quick response told me the kitchen had plenty of capacity and we should have been seated in the restaurant. I don't know if I feel comfortable staying at a hotel in which they refuse to seat you for dinner.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Jim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014

The Omni is a very nice hotel in a very quiet area of San Francisco, the financial district. You can walk (albeit somewhat long walks) to several different areas in San Francisco. The rooms are very clean and comfortable and the staff is very friendly.

However, because of the location, most of the stores close early and the nightlife is nonexistent. If you are looking for a very quiet neighborhood this is a great location. However, if you are looking for nightlife you should probably look at other areas of San Francisco.

  • Stayed: May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Jeremy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014 via mobile

I have stayed at the Omni several times this year and enjoy it more each time. The staff is pleasent and really works to insure you are happy. The Doormen are invaluable resources of great advice, the front desk folks are kind and helpful and the room service and housekeeping are quick and excellent. The location is handy to Union Square, the embarcadero, north beach, chinatown and the financial district. The rooms are clean and quiet, and they have a nice fitness room. My new favorite in San Francisco...

Stayed: August 2014, travelled on business
Thank R B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014

We stayed at the Omni for 4 nights on 11 August. The hotel is in a central location, near Chinatown and in the Financial District. It's an exceptional hotel and the staff are very helpful and pleasant. Mark, the Concierge is very knowledgeable and helped us out with a booking to Alcatraz, which we had difficulty getting before our trip. Emma on reception was excellent and sorted out a problem we had which was nothing to do with the hotel. The hotel bar is very popular. Our room was good and the beds are very comfortable. The only thing I would have a very slight negative comment about was the restaurant. I didn't think the food was that special and it's quite pricey. We had to ask to change our table as we were just under the air conditioning unit and it was cold. I would definitely recommend this hotel and if we are ever back in San Francisco we will stay there again.

Stayed: August 2014
Thank Sylvia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

We stayed at the Omni in July 2011, and there were no doubt where to stay on our return to San Francisco this August!

The location is superb on California street, only a stone throw from Chinatown. The staff is polite, and very helpful. The rooms are spaceious, and the beds are very comfy. One not so good thing, is the room-rate: The rate has nearly doubled, since 2011. Anyway, it's still a good idea to consider Omni San Francisco, because of the location, and the friendly people working there! :-)

Room Tip: Ask for a room in high floors
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  • Stayed: August 2014, travelled with friends
    • Location
    • Rooms
    • Service
Thank Hans Petter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

Check in took extremely long because we wanted to stay an extra night. Person behind desk was very helpful when I said bartender was too busy so she ordered up the drinks. I didn't realize when drinks came it would include so many extra charges for delivery. I got the impression she was trying to help us out not add to our bill.
The room was on the 4th floor with no view. Staying in such a beautiful city and looking at a roof. The decor was very outdated and the room seemed empty. The shower curtain smelled of mildew and so did the pillow. The bathroom door was a pocket door which was difficult to open and close. The bed was not comfortable - seemed like old style mattress. We have stayed at several Omni hotels and have always had excellent rooms, beds, ect. This one was not up to par.

Stayed: August 2014, travelled as a couple
6  Thank hitmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni San Francisco Hotel

Address: 500 California st, San Francisco, CA 94104-1001
Phone Number:
Region: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in San Francisco
#2 Luxury Hotel in San Francisco
#2 Business Hotel in San Francisco
#2 Romantic Hotel in San Francisco
#19 Green Hotel in San Francisco
Price Range: £134 - £421 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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