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“Great Location, Wish There was Free Wi-Fi”

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Omni San Francisco Hotel
Ranked #3 of 229 Hotels in San Francisco
Certificate of Excellence
GreenLeadersSilver level
Chicago, Illinois
Level 3 Contributor
9 reviews
5 hotel reviews
“Great Location, Wish There was Free Wi-Fi”
Reviewed 3 September 2014

My husband and I just spent a few nights over the Labor Day weekend at the Omni hotel. As a first time visitor to San Francisco, the location was great. The immediate area is a little quieter at night (which we prefer), but all the good stuff is within minutes. Chinatown was just a couple blocks away, the Ferry Building Market was 10 minutes, North Beach was a 15 minute walk and so was Union Park. We walked all the way back from Fisherman's Wharf, using the Embarcadero, on our second day with no problems. The room was spacious, with a comfy chair and big desk. The shower was massive, with nice appointments in the shower! The staff was really helpful with questions during check in and when we realized we forgot a few things on our second day. There was a steak restaurant downstairs, but being so close to other choices, we didn't give that a try. All-in-all, it was a great deal at just over $200 a night for a holiday weekend. My only complaint is that the wireless internet access isn't free, its almost $15 a day for the minimum access. Unfortunate, because we both need that access when traveling, and with that included, this probably would have been a 5 star review.

  • Stayed September 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Melissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawna E, Public Relations at Omni San Francisco Hotel, responded to this review, 5 September 2014
Dear Melissa G,

Thank you for the great review! We are thrilled that you enjoyed your stay with us over Labor Day weekend. We have a free loyalty program called the Omni Select Guest program that allows for our guests to enjoy complimentary wireless internet access in their rooms. I apologize we didn’t do a better job of communicating this to you during your stay. Should you wish to join this program, please feel free to reach out to me directly and I will be more than happy to sign you up. Thank you for staying with us and we look forward to welcoming you back again in the future.

Best,

Shawna
shawna.england@omnihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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Helena, Montana
Level 4 Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 September 2014

You cannot go wrong choosing this hotel. Everyone, I mean everyone is so nice and helpful.
The bathrooms sparkle! The turndown service is an added touch. The California cable car is right out the front door. Getting around San Francisco is very easy. Do not be afraid to use public transportation.

  • Stayed September 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank traveler12z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avoca,PA
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 September 2014

Amazingly beautiful hotel in downtown SanFrancisco. Easy walk to the Embarcadero , Fisherman's Wharf and Chinatown.
Room was a mix of luxury and comfort.they thought of everything.
Both the Steakhouse and the bar food was excellent although a bit pricey.
Would recommend highly

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank insyte17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 September 2014

The hotel was fantastic! Beautiful, well cleaned, and within walking distance to Pier 39 and Fisherman's Wharf, and the famous cable cars go right down the street in front of the hotel. We were there for 4 days over the Memorial Day long weekend, so everything around us was closed. Didn't hear the noise in the morning like other reviewers have. The down side to this was that there were very few places to eat close by. We did find a fantastic pub about 3 blocks away though (completely forget the name - something Irish, but very affordable and great food), because we just couldn't afford the hotel bar more than once. We had a burger, coffee and a beer, and it cost $43. Just a little steep for us. The staff was really helpful with directions to local attractions, and I would definitely recommend this hotel if you are staying for a short weekend trip. For longer stays, I might pick a hotel closer to the touristy areas of the city.

  • Stayed May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Mudrykm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 September 2014 via mobile

We shouted ourselves to a treat by staying here after a week roughing it at Burning Man. What an amazing time we had! The hotel itself is beautifully built with amazing decor in not only the room but throughout. The location is right next to Chinatown and only a short walk to the Ferry Building.
We were impressed the most with the assistance and help from all the staff (especially Ramil) who went out of their way to make this a truly amazing stay.

We'll definitely stay in Omni again!

Stayed September 2014, travelled as a couple
Helpful?
Thank Bantona2098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corona, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 September 2014

We stayed at the Omni in San Francisco 8-29 to 9-1-2014 and were not disappointed! The accommodations are luxurious and staff attentive to every need. The beds are comfortable (a must-have) and the hotel spotless! Convenient to all the attractions (Ferry Building, Chinatown, Union Square) without all the noise and congestion.

  • Stayed September 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Herman K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puyallup, United States
2 reviews
Reviewed 2 September 2014

We drove straight from WA state to the Omni Hotel in San Francisco. We started the drive later than desired so we ended up checking in at 2 a.m. the next morning. The front desk staff was courteous and very helpful after the long drive. The room was great and relaxing. The best was the morning beverages delivered to our door - well worth signing up for the Select Guest perks.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Deanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni San Francisco Hotel

Property: Omni San Francisco Hotel
Address: 500 California Street, San Francisco, CA 94104-1001
Phone Number:
Region: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in San Francisco
#2 Romantic Hotel in San Francisco
#2 Business Hotel in San Francisco
#3 Luxury Hotel in San Francisco
#20 Green Hotel in San Francisco
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Omni San Francisco Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
The Omni San Francisco Hotel provides luxury accommodations in the heart of downtown San Francisco - the jewel of California. This beautiful downtown hotel is located right on the cable car line and is only a short walk to Union Square, the San Francisco neighborhood that has become a mecca for high-end shopping and art galleries. Ideal for a romantic getaway, the Omni San Francisco Hotel offers modern amenities in a boutique ambiance due to its Florentine Renaissance architecture. Built as a bank in 1926, the lobby is adorned with Italian marble, rich fabrics and Austrian crystal chandeliers.This classic elegance makes the hotel the perfect location for a memorable wedding reception. Bob's Steak & Chop House has carved out a reputation as one of America’s great steak houses. From great food to attentive and seasoned wait staff, Bob’s Steak & Chop House offers an unmatched dining experience in the heart of San Francisco. Located just 20 minutes from San Francisco International Airport. ... more   less 
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Also Known As:
Omni San Francisco
San Francisco Omni
Omni Hotel San Francisco

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